Terms and conditions for partners

Debitura — Partner Terms 2025 (Non-Exclusive)

These Standard Partner Terms govern every agency or law firm (“Partner”) that creates or maintains an account on https://partner.debitura.com (the “Platform”), unless the Partner has executed a separate written Partnership Agreement with Debitura. Where a Partnership Agreement exists, it prevails over these Standard Terms for the jurisdictions and services covered by that agreement (e.g., an Exclusive Pre-Legal Agreement).

1 Definitions & Roles

1.1 Debitura’s Role

Debitura ApS (“Debitura”, “we”, “our”) operates a software marketplace that connects business creditors (“Clients”) with independent debt-collection agencies and law firms (collectively, “Partners”). Debitura does not:

  • act as a collection agency or law firm,

  • provide legal advice, or

  • supervise, guarantee, or accept liability for the professional services delivered by Partners.

1.2 Partner’s Role & Responsibility

  • The Partner is an independent service provider fully liable for all advice, actions, and compliance with applicable laws in every Client engagement.

  • The contractual relationship for each case is solely between the Partner and the Client. Debitura is not a party to that contract and bears no responsibility for its performance or outcome.

2 Commercial Model

2.1 Platform Fees

Use of the Platform is free of charge for non-exclusive Partners. Debitura levies no subscription, referral fee, or revenue-share of any kind.

2.2 Backlink Requirement

To remain eligible for case referrals, the Partner must maintain a do-follow hyperlink on a publicly accessible page of its own website pointing to the Partner’s public Debitura profile.

  • If the backlink is removed or becomes non-functional, Debitura may pause referrals until the link is restored and verified.

3 Using the Platform

  1. Case Notifications – When a new claim matches the Partner’s jurisdiction or expertise, the Partner receives an e-mail and in-platform task.

  2. Quote or Decline – The Partner may either decline the file or submit a custom quote via the Platform.

  3. Client Approval – Work may begin only after the Client has explicitly accepted the quote in the Platform.

  4. Payment Flow – The Client (or debtor, according to local practice) pays the Partner directly. Debitura never handles or escrows funds.

4 Exclusivity & Separate Agreements

  • These Standard Terms apply to all Partners by default.

  • To obtain exclusivity for pre-legal cases (or any other special arrangement) in a specific jurisdiction, the Partner must sign a separate, written Partnership Agreement with Debitura.

  • Once signed, the Partnership Agreement supersedes these Standard Terms only for the scope expressly covered; all other activities remain subject to these Terms.

5 Term & Termination

  • Either Debitura or the Partner may terminate the relationship at any time by closing the Partner’s account on the Platform.

  • Termination does not affect the rights and obligations already existing between the Partner and any Client (e.g., ongoing cases, unpaid invoices).

6 Independent Contractor Status & Governing Law

  • Nothing in these Terms creates an agency, joint venture, employment, or fiduciary relationship between Debitura and the Partner.

  • These Terms are governed by Danish law. Any dispute arising herefrom shall be submitted to the exclusive jurisdiction of the courts of Copenhagen, Denmark.

7 Risk Allocation, Liability & Indemnity

7.1 No Charges to Debitura

The Partner shall not invoice, charge, or seek reimbursement from Debitura for any fee, cost, expense, tax, or disbursement in connection with any engagement. All monetary claims must be directed solely to the Client (or debtor) in accordance with the Partner’s accepted quote.

7.2 No Participation in Engagements

Debitura is not a party—directly or indirectly—to any agreement, negotiation, correspondence, collection action, legal proceeding, or settlement between the Partner and the Client or debtor.

7.3 Disclaimer of Responsibility

Debitura provides the Platform “as is” and disclaims, to the maximum extent permitted by law, all warranties and liabilities—statutory, contractual, or otherwise—regarding:

  • the accuracy or completeness of case data supplied by Clients;

  • the solvency, conduct, or creditworthiness of any Client or debtor;

  • the outcome of any collection activity or legal action; and

  • any direct, indirect, incidental, consequential, punitive, or special damages arising from the Partner’s use of the Platform.

7.4 Indemnity

The Partner shall defend, indemnify, and hold harmless Debitura, its officers, employees, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:

  • the Partner’s services, advice, or conduct toward any Client or debtor;

  • violations of law or regulation by the Partner or its personnel; or

  • allegations that the Partner’s content or actions infringed the rights of a third party.

7.5 Limitation of Liability

If, notwithstanding the foregoing, Debitura is found liable in connection with these Terms or the Platform, Debitura’s total cumulative liability shall not exceed EUR 100.

7.6 No Reliance or Waiver

The Partner acknowledges that it has not relied on any warranty, representation, or statement not expressly set out in these Terms. Failure or delay by Debitura to enforce any provision shall not constitute a waiver of that or any other provision.

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8 Data Protection & Confidentiality

8.1 Confidential Handling of Case Data

All information, documents, and personal data (“Case Data”) received through the Platform are confidential. The Partner shall:

  • use Case Data solely for the purpose of providing the agreed services to the Client;
  • implement appropriate technical and organisational measures to protect Case Data against unauthorised or unlawful processing and against accidental loss, destruction, or damage; and
  • not disclose Case Data to any third party without the Client’s prior written consent, except where required by law.

8.2 Privacy Policy & DPA

  • Upon request, the Partner must provide the Client with a current copy of the Partner’s privacy policy.
  • Where the General Data Protection Regulation (EU) 2016/679 (“GDPR”) or comparable legislation applies, the Partner shall—upon the Client’s request—enter into a Data Processing Agreement (DPA) or equivalent controller–processor arrangement with the Client, reflecting the Partner’s data-processing obligations.

8.3 Compliance

The Partner warrants ongoing compliance with all applicable data-protection, privacy, and confidentiality laws. Any breach of this Section 8 constitutes a material breach of these Terms.

9 Acceptance

By creating or continuing to use a Partner account on the Platform without a separate Partnership Agreement, the Partner confirms that it has read, understood, and accepted these Debitura Partner Terms 2025—including Sections 7 (Risk Allocation, Liability & Indemnity) and 8 (Data Protection & Confidentiality).

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