Coverage · Europe

Debt collection agency services in Europe

Find your debtor's country below. We match each claim to a licensed local collection agency or law firm in the debtor's country, under one agreement, and you pay only when money is recovered.

How it works

Debt collection in Europe, without an agency in every country

One agreement covers every country in Europe we serve. A local partner does the work under local law; you follow every step on one platform.

  1. Submit your claim

    Upload an unpaid invoice in two minutes, by hand, by CSV or from your accounting software. You see the fee before you confirm.

  2. A local partner takes over

    We match it to a licensed agency or law firm in the debtor's country, who contacts the debtor under local law and practice.

  3. You get paid

    You get paid what is recovered, minus the success fee. Court action only starts if you accept a quote.

What it costs in Europe

From 6% in the EU, Iceland, Liechtenstein, Norway, the UK and Switzerland, and from 7.5% in the rest of Europe. No upfront cost. See the fee schedule.

One agreement

Signed once, the same terms in every country. Read the collection agreement.

33 daysmedian time to first payment, European cases
$0upfront; a success fee only when money is recovered
1agreement for every country we cover
Local experts in Europe

Meet some of our partners in Europe

Licensed partners who work cases on Debitura introduce themselves and how collection works in their country.

7:52
Meet LIQUIDALocal partner in Heilbronn, Germany
4:47
Meet Bureau MercuurLocal partner in Groningen, Netherlands
5:04
Meet EBOFLocal partner in Wrocław, Poland
Law and regulation

Debt collection law in Europe, in brief

EU rules set the frame; each country adds its own licensing and procedure. Your partner works within both.

Regulation 1896/2006European Payment Order

A standard-form court order for uncontested cross-border claims. If the debtor doesn't object in time, it is enforceable in every EU country except Denmark. European payment order guide

Regulation 861/2007European Small Claims Procedure

A mostly written procedure for cross-border claims up to €5,000, with judgments enforceable in every EU country except Denmark. Small claims guide

Regulation 2016/679GDPR

Debtor data is personal data. Collection has to rest on a lawful basis and use only the data it needs.

National lawLicensing and local rules

Many countries require a license or registration for third-party collection; in Germany, for example, collectors must be in the Legal Services Register. Debt collection laws by country

How debt collection works, start to finish · 13:49

Watch: how collection works, start to finish

From the first reminder to enforcement, including the statute of limitations, enforceable titles and cross-border titles. Then our partners show how collection works in their own country.

The process

How debt collection works in Europe

Debt collection in Europe runs in the same phases in every country we cover. What changes is the local law, the language and the court procedure, and your local partner handles those. Our guide to international debt collection covers the same phases outside Europe.

Step 1Amicable collection first

Your partner checks the debtor's details, then contacts the debtor by letter, email and phone in the local language, using the channels local law allows. Most cases are resolved in this phase, often with a payment plan or settlement under the approval rules in your agreement.

Step 2Legal action, only if you say yes

If the debtor still doesn't pay, your partner can send you a quote for court action or enforcement in the debtor's country. It is priced separately and only starts if you accept it.

Step 3Money paid out to you

When money is recovered, the partner deducts the success fee and pays you the rest. If nothing is recovered, you pay nothing for the amicable phase.

FAQ

Debt collection in Europe

Which countries in Europe do you cover?

Every country listed on this page. Each has its own page with the local process and how collection works there.

What does debt collection in Europe cost?

From 6% in the EU, Iceland, Liechtenstein, Norway, the UK and Switzerland, and from 7.5% in the rest of Europe. You pay only when money is recovered, and you see the exact fee before you submit.

Do you collect from consumers?

We collect from businesses across borders. Consumer claims we take on as larger portfolios, agreed with the local partners first: contact us.

Do I need a contract in each country?

No. You sign one agreement, once, and it covers every country we serve. You also sign a short power of attorney the first time you work with a new partner.

What if the debtor disputes the claim?

Disputed claims and legal action are outside the standard terms. Your partner sends a quote on the platform, and nothing starts until you accept it.

Collect in Europe with one agreement

Create a free account and submit your claim. You see the fee and the partner before anything starts.