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Debt Collection API. Automate & Embed Global Debt Recovery
The Debitura Debt Collection API is a RESTful JSON API that lets you automate your own debt recovery or embed professional debt collection into your product across 183 markets — with API-key authentication, a sandbox, and real-time webhooks.
Technical questions? Visit our Developer Doc here
Efficient Debt Collection
Three Integration Tracks. One Platform. Pick Yours.
We built three distinct integration tracks: one for businesses automating their own receivables, one for software platforms embedding debt collection into their product, and one for collection agencies handling cases through our network. Find your track and start building.
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Client API
Automate debt collection from your ERP, billing platform, or back office. Push overdue invoices to collection, track every case in real time, and reconcile payments without leaving your own systems.
Collection Partner API
Receive case assignments, post updates, and report outcomes directly from your own case management system. Built for collection agencies and law firms working cases through Debitura's network.
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Referral Partner API
Embed professional debt collection directly into your software. Onboard users, submit cases on their behalf, and show real-time status updates all inside your product.
Full Case Lifecycle
From the moment an invoice goes overdue to the day it’s paid, you stay in control. Submit cases, follow real-time status updates, review the full timeline of actions, upload documents, and track payments — all through a single API.
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Built for Developers
A clean RESTful JSON API with API key authentication, sandbox environments for safe testing, real-time webhooks so you never have to poll, and structured error responses. Everything your engineering team needs to ship with confidence.
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Quickstart Guides for Every Track
Each integration track comes with step-by-step getting started guides, code walkthroughs, and troubleshooting support. Pick your track, follow the guide, and make your first API call.
Client API: Automate Your Receivables
Connect your ERP, billing platform, or back-office system and let overdue invoices flow to collection without manual work. The Client API gives your team full control without needing to log into a separate portal.
What you can build:
- Trigger collection automatically when invoices pass your payment terms — no manual handoff
- Track every case from your own dashboard with real-time status updates via webhooks
- View the full timeline of actions on each case — who did what, and when
- Attach invoices, contracts, and supporting documents programmatically
- Reconcile recovered payments against your accounting records as they land
Client API: Getting Started Guide
Referral Partner API: Embed Debt Collection in Your Product
You build software that your customers rely on every day. The Referral Partner API lets you add professional debt collection as a native feature — your users never leave your platform, and you earn revenue share on every successful recovery.
What you can build:
- White-label sign-up so your users onboard onto Debitura without friction
- A "Send to Collection" action that submits cases on behalf of your users
- Real-time case status and payment updates displayed inside your own interface
- Built-in attribution so you always know which cases came through your platform
- Ongoing revenue share with no upfront costs
Referral Partner API: Getting Started Guide
Collection Partner API: Manage Cases from Your Own System
If you're a collection agency or law firm handling cases through Debitura's network, this API replaces portal work with direct system-to-system integration.
What you can do:
- Receive new case assignments directly into your case management system
- Post status updates and activity reports back to creditors in real time
- Access case documents and debtor correspondence via API
- Register payments and report collection outcomes
- Manage your caseload with structured monthly update workflows
Collection Partner API: Getting Started Guide
Built by Developers, for Developers
Debitura started as an API-first platform, and that's still how we build. Every feature ships to the API before it reaches the UI. Whether you're connecting an ERP, embedding collection into a SaaS product, or integrating a case management system, we've designed the experience to get you from zero to first API call as fast as possible.
- RESTful JSON: Standard REST conventions, predictable URLs, structured error responses. No surprises.
- API key auth: Simple key-based authentication. No OAuth complexity unless you need it.
- Sandbox environment: Test with sample data before going live. Break things safely.
- Real-time webhooks: Get pushed updates on case status, payments, and partner activity. No polling.
- Quickstart guides for every track: Step-by-step walkthroughs from authentication to your first case submission.
Debt Collection API: Frequently Asked Questions
How do I authenticate?
Generate an API key in your account settings and send it in the XApiKey header on every request (verify with GET /me). Platforms embedding collection use the Referral Partner API to mint short-lived bearer tokens.
Is there a sandbox?
Yes. Test against testcustomer-api.debitura.com with a test key before going live (production: customer-api.debitura.com).
What can the API do?
Create cases (POST /Cases), preview eligibility and pricing (POST /cases/preview), list and track cases and timelines, upload documents, and read payments.
Does it support webhooks?
Yes. Subscribe to case.created, case.updated, case.closed, payment.created, and chat.created for real-time updates instead of polling.
What are the rate limits?
2,000 requests per minute, 20,000 per hour, and 100,000 per day.
What does it cost?
No setup or subscription fees. You pay only a success fee when a case is recovered (from 6% in Europe). See our pricing.
Which integration track should I use?
Use the Client API to automate your own receivables, the Referral Partner API to embed collection in your product (with revenue share), or the Collection Partner API if you are a collection agency or law firm.
API at a Glance
- Protocol: RESTful JSON
- Authentication: API key (XApiKey header); short-lived JWT bearer tokens for embedded partners
- Base URL: customer-api.debitura.com (sandbox: testcustomer-api.debitura.com)
- Webhooks: case.created, case.updated, case.closed, payment.created, chat.created
- Coverage: 183 markets
- Documentation: docs.debitura.com
Unlike a single-country agency API or building collection in-house, Debitura exposes one REST API that routes cases to vetted local collection partners and law firms across 183 markets.
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