INDebt is a youthful and dynamic debt collection agency that specializes in credit management and recovery. Since our establishment in 2009, we have provided our clients with innovative and unique services that cater to their liquidity and security needs.

Partnering for Success

We center our work around building partnerships with our clients. Our professional stance allows us to shoulder the stresses of the debt recovery process. We champion swift financial recovery and boost the cash flow of our partner companies, thereby reducing administrative hassles and avoiding the need for considerable legal costs.

A Comprehensive Credit Management Service

We manage debts of any age, across various sectors – from individuals to companies and from bank credits to overdue invoices from a range of fields like Telecoms, SMEs, and Utilities.

Personalized Solutions

We offer tailored solutions in all areas, depending on the profile of each client and product. Ranging from the management of recent overdue invoices to resolving bad debts and complaints, we devise a unique multi-channel recovery project for each client.

Our Team

Our team includes managers with proven experience in billing management, customer contact, and recovery of all types of debts. The dedicated personnel guarantee client management, invoicing, and recovery processes, ensuring the achievement of established objectives.

Our Specialized Services

• We improve cash inflows and cash flow
• We reduce the average receivables period
• We foster a healthy treasury with effective planning
• We curtail administrative structures and operating costs
• We prevent heavy investments in legal costs with uncertain outcomes
• We build and retain customer loyalty
• We provide access to technology, specialists, and best recovery practices

We currently manage cases covering the following areas:

• Credit cards
• Bank overdrafts
• Consumer credit and auto loans/li>
• Telecoms and utilities
• Insurance and health cards
• Distribution of FMCG products and food and drink
• Construction, architecture, consulting, and certifications services
• Training schools

Our Standards

INDebt rigorously complies with all legal requirements for handling business, ensuring safety, quality, and confidentiality are upheld. A proud member of the Portuguese Association of Credit Recovery Companies - APERC, our professionals adhere to a strict code of ethics and conduct.

Our Organizational Values

Our entire structure and way of operating is pivotally based on the values of Transparency, Honesty, Rigour, Dedication, Flexibility, Innovation, and Ethics. INDebt is devoted to establishing an open and collaborative relationship with regulating bodies in the sector.