Lamont, Hanley & associates, Inc.

Debt Collection in Manchester – Lamont, Hanley & Associates, Inc.

Lamont, Hanley & Associates, Inc. is a premier debt recovery agency in Manchester offering effective Debt Collection services in the United States, founded in 1991, with a BBB A+ rating, serving clients worldwide, and recognized as a top women-led business.

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Company description

About Lamont, Hanley & Associates – Debt Collection in the United States

Lamont, Hanley & Associates, Inc. is a distinguished debt collection agency in Manchester, renowned for its comprehensive accounts receivable management solutions. Since its inception in 1991, the firm has maintained a strong reputation in the industry, serving clients across diverse sectors.

Proven Results

With more than three decades of experience, Lamont, Hanley & Associates, Inc. stands out as a leader in debt recovery. The company is recognized as one of the “Best Companies to Work For in New Hampshire” and a top women-led business, highlighting its commitment to excellence. As a CLLA-certified commercial collection agency, the firm also maintains an A+ rating from the Better Business Bureau, underscoring its dedication to superior service and trustworthiness in handling sensitive financial matters.

Our Process

Lamont, Hanley & Associates, Inc. employs a strategic and customer-focused approach to debt collection. This ensures effective resolution while maintaining professional relationships. The process includes:

  1. Receiving and reviewing client files by ACA- and IACC-certified collectors.
  2. Implementing a blend of sales techniques and financial guidance to professionally engage debtors.
  3. Offering secure online payment options or structured repayment plans.
  4. Utilizing integrated dispute resolution for prompt billing issue management.
  5. Providing ongoing support through customized reporting and the Navigate portal.

Meet the Team

Founded in 1991, Lamont, Hanley & Associates, Inc. operates with a dedicated team of 57 employees. Key figures include Co-Presidents John W. Hanley and Joseph L. Lamont, who steer the company with expertise and commitment. Rhonda Sargent, as President, along with Vice Presidents Lisa Courtney and Kelli Wanner, play pivotal roles in advancing the firm's strategic objectives. Each member of the leadership team is instrumental in fostering a culture of integrity and excellence.

Services & Industries

The firm's primary services encompass accounts receivable management, specialized debt collection for healthcare and insurance sectors, and global collections. The agency serves a myriad of industries, including healthcare, insurance, manufacturing, and telecommunications. This broad reach allows for tailored solutions that address unique industry challenges efficiently. For comprehensive insights, see Debitura’s United States debt‑collection guide, which outlines local regulation and best practices.

PRICING MODEL

Lamont, Hanley & Associates, Inc. delivers tailored debt collection services without publicly defined pricing specifics. Their fee structure typically adapts to client needs, ensuring flexible solutions for all. As a professional agency, this firm often employs a contingency model, allowing clients to compensate them based on successful debt recovery. This approach minimizes upfront risk, as fees are contingent on actual recuperation of debts. Clients benefit from a transparent cost arrangement that aligns with successful outcomes. For businesses seeking clarity and assurance, Lamont, Hanley & Associates, Inc. provides an opportunity to explore their bespoke fee structures by reaching out for a detailed quote. Request a detailed quote.

Process

Learn More About Debt Collection in

Debitura provides efficient debt collection solutions for businesses. As a tech-powered debt-collection platform, it routes every claim to vetted local experts for immediate, country-specific action. Operating in 183 countries, Debitura ensures comprehensive global reach. In the United States, the firm's no-cure-no-pay model means creditors pay only for successful recoveries, minimizing financial risk. The debt collection agency United States offers tailored strategies to ensure compliance with local regulations. Through the United States debt-collection guide, creditors learn about statutory interest and recovery timelines. Explore the North America debt-collection network to understand the integrated approach across the region.

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Contact Info

Address:
Address:
186 Granite Street
Manchester
03101
New Hampshire
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Memberships and associations
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CLLA Certified Commercial Collection Agency (Commercial Law League of America)
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Member, International Association of Commercial Collectors (IACC)
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Certified Women’s Business Enterprise (WBENC)
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Awards and certifications
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2025 Best Companies to Work For in New Hampshire – ranked 24th
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BBB Accredited Business, A+ Rating
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BBB Accredited Business, A+ Rating

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