Debitura Referral Programme Terms

1. About these terms

These Referral Programme Terms (the "Terms") are an agreement between Debitura LLC, a limited liability company organised under the laws of the State of Delaware, United States, with registered address 300 Delaware Ave, Ste 210 #557, Wilmington, DE 19801, United States ("Debitura"), and the business that accepts them (the "Partner").

The Partner accepts these Terms when it ticks the acceptance box during sign-up for the referral programme, or when it switches on its partner link in the Debitura app or partner portal. Debitura records the version accepted, the time of acceptance and the account that accepted. The person accepting confirms that they may bind the Partner.

These Terms cover the partner link: a personal link the Partner shares, through which businesses sign up to Debitura. A partner that integrates Debitura into its own software under a signed Referral Partnership Agreement is governed by that agreement instead, for as long as it is in force.

2. Definitions

• Client: a business that holds an account on the Debitura Platform and places Cases. A Client is always a legal entity, never an individual consumer.
• Case: an undisputed, pre-legal claim a Client submits for collection on a No Cure, No Pay basis under Debitura’s Standard Debt Collection Agreement (the "SDCA"), routed to a licensed local collection agency or law firm (a "Collection Partner").
• Partner Link: the Partner’s personal link to a co-branded sign-up page on www.debitura.com that shows the Partner’s name and logo (the "Landing Page").
• Referred Client: a Client that becomes a Referred Client under Section 3.
• Debitura Earnings: amounts Debitura has actually received from a Collection Partner in respect of a Case, being Debitura’s agreed share of that Collection Partner’s revenue on the Case.
• Referral Fee: the fee Debitura pays the Partner on Debitura Earnings from Cases of Referred Clients, at the rates in Section 4.
• Partner Dashboard: the place in the Debitura app, the partner portal or the referral dashboard where the Partner sees its Partner Link, Referred Clients, Cases and Referral Fees.

3. How a business becomes a Referred Client

• Through the link. A business becomes a Referred Client when it signs up for Debitura through the Partner Link, or within ninety (90) days after it last followed the Partner Link. Debitura records the visit with a first-party cookie that holds only the Partner’s code.
• Represented clients. A client the Partner represents on the Debitura Platform becomes a Referred Client from its first Case created after the Partner joined the programme. Only Cases another Collection Partner collects earn a Referral Fee.
• Last click wins. Where a business followed links from more than one partner, the last link it followed before signing up decides.
• New businesses only. Apart from represented clients, a business that already held a Debitura account before it followed the Partner Link does not become a Referred Client.
• One partner per Client. A Client can be linked to only one referral partner at a time.
• Not the Partner itself. The Partner, its Affiliates and their own unpaid invoices do not create Referred Clients or Referral Fees.

4. What the Partner earns

• Base rate. 30% of Debitura Earnings on each Case of a Referred Client.
• Higher rate. A new Case receives 50% when at least one hundred (100) Cases of the Partner’s Referred Clients were created in the 365 days before it. Only Cases created after the Partner accepted these Terms count, and only production collection Cases (not test, demo or deleted Cases). If the count falls below 100, new Cases return to 30%.
• Rate per Case. Each Case keeps the rate set when it was created, for every instalment and later payment. A change of rate or of these Terms applies only to Cases created after it.
• Three years per Client. A Case created on or after the third anniversary of the date the Client was linked to the Partner (for a sign-up through the Partner Link, the sign-up date) earns no Referral Fee. Cases created before then keep their rate for later payments.
• Only on money received. A Referral Fee arises only on Debitura Earnings Debitura has actually received. Nothing is earned when nothing is recovered. Where a debtor pays in instalments, a Referral Fee arises on each instalment as Debitura receives its share.

5. Earnings rules

• A Referral Fee arises only for bringing Clients. No Referral Fee arises for referring another referral partner, a collection agency or a law firm to Debitura.
• No more than one referral share arises on any Case.
• A Partner that is itself a Collection Partner earns no Referral Fee on payments in a Case while it is the Collection Partner collecting that Case.
• Nothing in these Terms requires the Partner to publish a followed (dofollow) link to Debitura, and no Referral Fee depends on one.

6. Reporting and payment

Reporting. The Partner Dashboard shows the Partner’s Referred Clients, their Cases and the Referral Fees, in USD. The Partner must raise any disagreement within thirty (30) days of the figures being shown. Debitura will investigate, explain how the figures were calculated and correct any confirmed error in a later payment.

Self-billing. The Partner agrees that Debitura issues a monthly self-billing statement in the Partner’s name for the Referral Fees that have become payable (a "Statement"), and the Partner issues no invoice of its own for them. No Statement is issued for a month in which the net Referral Fees are below USD 100; those fees carry forward. The Partner will give Debitura, and keep current, its legal name, address, tax registration number, payout currency (USD, EUR or GBP) and bank details. The exchange rate and tax are fixed when the Statement is issued and shown on it. Until Debitura has switched on self-billing for the Partner, the Partner instead invoices Debitura monthly, attaching the transaction report from the Partner Dashboard, to accounting@debitura.com.

Payment. Debitura pays each Statement, or each valid invoice, by bank transfer within twenty (20) Business Days of its issue or receipt. Chargebacks and corrections are netted against the next payment.

Taxes. All amounts are exclusive of VAT, sales tax and similar taxes. Debitura applies the tax treatment agreed with the Partner and shown on the Statement. Each party is responsible for the taxes on its own income.

7. How the Partner promotes Debitura

• The Partner describes Debitura, its coverage, prices, timelines and outcomes only in ways consistent with Debitura’s published materials. It never presents recovery or coverage of any country as guaranteed.
• The Partner complies with the law that applies to its marketing, including rules on electronic marketing, spam and disclosure of paid relationships.
• The Partner does not present itself as Debitura or as acting for Debitura, and makes no commitment on Debitura’s behalf.
• Debitura may remove a Partner Link, a Landing Page or promotional material that breaches this Section.

8. Support

Debitura supports Referred Clients directly on everything relating to collection, including sign-up, agreements, identity checks and their Cases. The Partner directs businesses with such questions to Debitura’s support channels, rather than raising them with Debitura on their behalf, so that Debitura can identify the Client and answer from its records. Questions about the programme go to partnerships@debitura.com.

9. Names, logos and the Landing Page

Debitura lets the Partner use Debitura’s name and the brand assets Debitura supplies to promote the Partner Link. The Partner lets Debitura show the Partner’s name and logo on its Landing Page and in the Partner Dashboard. Either party may withdraw this permission when these Terms end; material already published may stay in archives.

10. Data and confidentiality

Debitura processes personal data under its privacy policy at www.debitura.com/privacy-policy. The Partner sees only the information about Referred Clients and Cases that the Partner Dashboard shows, and uses it only to take part in the programme. Each party keeps the other’s non-public information confidential and uses it only for these Terms.

11. Changes to these Terms

Debitura may change these Terms by giving at least thirty (30) days’ notice by email or in the Partner Dashboard. A change never affects the rate of a Case created before it takes effect. If the Partner does not accept a change, it may end its participation under Section 12 before the change takes effect; continuing to share the Partner Link after that date means the Partner accepts the change.

12. Ending participation

Either party may end the Partner’s participation at any time by email or in the Partner Dashboard. Debitura may suspend or end it immediately if the Partner breaches these Terms, acts fraudulently or harms Debitura’s reputation.

When participation ends, the Partner Link stops working and no new Referred Clients arise. Cases created before the end keep earning under Section 4, including the three-year limit, and Debitura keeps reporting and paying them. Where Debitura ends participation for fraud, no Referral Fee is due on the Cases concerned.

13. Liability

The programme, the Partner Link and the Debitura Platform are provided "as is". Neither party is liable for indirect or consequential loss or lost profits. Each party’s total liability under these Terms is limited to the Referral Fees paid or payable in the twelve (12) months before the claim arose. These limits do not apply to fraud, wilful misconduct, or liability that cannot be limited by law.

14. General

The parties are independent contractors; these Terms create no partnership, agency or employment. The Partner may not assign these Terms without Debitura’s written consent. These Terms are the entire agreement on the partner link and are governed by the laws of the State of Delaware, United States, whose state and federal courts have exclusive jurisdiction. Notices go by email to the address on the Partner’s account and to partnerships@debitura.com. "Business Day" means a day other than a Saturday, Sunday or public holiday in the State of Delaware, and an "Affiliate" is an entity that controls, is controlled by or is under common control with a party.

How Debitura processes personal data is described in our privacy policy.