Debt Collection Agency in Madrid – Collecta
Collecta is a premier debt recovery agency in Madrid offering effective Debt Collection services in España, positioning the firm as the go-to partner for debt recovery since 2002, with ISO certifications and membership in ANGECO, serving diverse industries.
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Company description
About Collecta – Debt Collection in España
Collecta, based in Madrid, Spain, is a leading debt collection agency renowned for its comprehensive debt recovery solutions. Established in 2002, Collecta has been a trusted partner for businesses across España, providing specialized services in debt collection and credit risk management.
Proven Results
Collecta's dedication to excellence is evident through its achievements and certifications, including ISO 9001, ISO 14001, and ISO 27001. As a member of ANGECO, the Spanish Association of Collection Agencies, Collecta upholds high industry standards, ensuring reliability and trustworthiness. Their service quality is further underscored by PCI DSS compliance and the UN Global Compact sustainability certification, emphasizing their commitment to ethical and secure operations. With a revenue range of €2 million to €10 million annually, Collecta stands out as a prominent debt collection agency in Madrid.
Our Process
Collecta employs a structured approach to debt recovery that maximizes successful outcomes while preserving relationships. The process integrates both amicable and judicial methods to ensure comprehensive care.
- Initial amicable contact through phone calls and written reminders.
- Negotiation of settlements to encourage voluntary payment.
- Escalation to judicial proceedings if amicable efforts are unsuccessful.
- Initiating legal actions such as payment orders and court claims.
- Final resolution and closure of cases with financial recovery.
Meet the Team
Collecta boasts a team of 190 dedicated professionals, led by notable figures like John McDonald Green Armytage, President, and Sebastian Ruiz Ruiz, CEO. Their leadership ensures operational excellence and strategic oversight. The expertise of key personnel like Francisco de Borja Verges Estrada, a board member, and Francisco Alberto Baygual Davoust, the company secretary, further strengthens Collecta’s position as an industry leader. Collecta’s management team drives its mission to deliver efficient and effective debt recovery solutions across various sectors.
Services & Industries
Collecta offers an extensive range of services tailored to meet the needs of diverse industries, including financial services, insurance, utilities, and large enterprises. Services such as credit risk management, legal debt recovery, and customized BPO solutions are crafted to optimize business operations and financial recovery. Collecta's strategic integration in multiple sectors highlights its capability to handle complex debt collection scenarios efficiently. For further context, see Debitura’s España debt‑collection guide, which outlines local regulation and best practices.
PRICING MODEL
Collecta offers a clear and competitive fee structure for their debt collection services. As a leading agency, they operate with a client-first approach, ensuring that every solution is tailored to the specific needs of each business. The pricing model is transparent, allowing clients to understand costs upfront. Importantly, Collecta employs a contingency fee basis, meaning clients pay a percentage of the amount recovered only when debts are successfully collected. This approach minimizes risk and aligns with clients' interests. Payment terms are straightforward, facilitating ease of engagement and financial planning. Collecta is dedicated to delivering high-value services, making the cost structure both fair and appealing to businesses of all sizes. Request a detailed quote to explore how Collecta can benefit your business.
Process
Debitura stands at the forefront of efficient debt recovery solutions. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. Operating across 183 countries, its global reach ensures optimal engagement. In España, clients benefit from the no‑cure‑no‑pay approach, meaning fees apply only upon successful recovery. The debt collection agency España page offers insights into statutory interest rates, timelines, and the process's intricacies. Moreover, creditors can explore the España debt‑collection guide for comprehensive information. For a wider perspective, exploring the Europe debt‑collection network enriches understanding through region-specific details.
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Top-Rated Debt Collection Agency in Spain
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