Top-Rated Debt Collection Agency in Bosnia and Herzegovina
Fast and reliable debt collection in Bosnia and Herzegovina - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.

Recovering your debt in Bosnia and Herzegovina is made easiest.
Debitura specializes in debt recovery in Bosnia and Herzegovina, offering a wide array of services through our team of skilled professionals. We provide assistance in managing accounts receivables, issuing debt collection notices, handling pre-legal and legal debt collection, and managing enforcement court proceedings. Our expertise in Bosnian debt collection laws and regulations makes us the go-to solution for businesses seeking efficient and effective debt recovery services.

We provide continuous support throughout the whole process.

Tailored collection approach.

We have a team of over 500 experts specialized in international debt collection.

We achieve a success rate of 87% with the lowest cost.
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An effective court and out of court debt recovery in Bosnia and Herzegovina.
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The joint law firm Samardzic and Stojakovic was founded in 2021 by Damir Samardzic and Darko Stojakovic, lawyers from Sarajevo, who provide quality legal services and advice at a high professional level with complete discretion and protection of clients' interests.
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Baros & Bicakcic & Partners is the first domestic law office operating on the territory of Bosnia and Herzegovina with its headquarters in both Sarajevo and Banja Luka. The law office provides a full range of legal services across the following practice areas: Corporate and Commercial Law, Debt collection, Civil Law, M&A, Privatizations, Procurement, Litigation, National and International Arbitration, Regulatory Affairs, Competition, Insolvency, Real Estate, Labour, Restructuring, Tax and other areas.
The ultimate guide about debt collection in Bosnia and Herzegovina
If you have money that you are owed from a business or customer in Bosnia and Herzegovina, we can help you! We have helped hundreds of other businesses get their money back, and we can help you too.
It might seem impossible to get money that someone owes you from Bosnia and Herzegovina. But there are ways to do it. You might have to face some challenges, like learning a new language or figuring out different laws and customs. And it might be hard to travel there. But if you really need the money, it is worth trying to get it back.
When you use a collection agency that knows the laws and customs of the country where the debtor lives, it is easier to get your money back.
At Debitura, we prioritize people. We do everything we can to get your money back while still keeping a good relationship with your customer. Our PR strategy is fair but firm- making sure your reputation is our top priority!
If you want to learn how to collect debt in Bosnia and Herzegovina, keep reading this guide. If you would rather work with a local law firm that is experienced in collecting debt in Bosnia and Herzegovina, we can help you.
At Debitura, we can help you collect money that someone owes you in Bosnia and Herzegovina and other countries. To get started, upload your claim today. We will look at your case and provide you with 3 free quotes from local debt collection lawyers within 24 hours. At our company, we use the latest technology to help us manage our contacts with people. We also use tech-driven solutions to help us get better results. This way, we can provide a better service while still maintaining good relationships with our customers. We have a lot of friends who help us with our business. We have debt collectors, attorneys, suppliers and vendors. We like all of these friends because they help us get the job done.
Upload claim
Begin your debt collection process in Bosnia and Herzegovina today at no cost. Simply create a free profile and upload your case within 2 minutes.
Pre-legal
During the first 3 months, we will utilize our effective pre-legal recovery process to collect your claim. Rest assured, we operate on a 100% no-cure-no-pay basis.
Legal
If your claim remains unpaid during the pre-legal phase, we offer you three quotes from our local debt collection attorneys.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Bosnia and Herzegovina
Do you have a hard time collecting payments from your Bosnian customers? Do not worry; we can help you get paid easily.
In Bosnia and Herzegovina, the person who owes money is called a debtor and the person who gave them the money is called a creditor.
When a company or person collects a debt that is owed to them, this is called first-party collection. If the company or person outsources the collection of the debt to another company, this is called third-party collections.
The debt collection process in Bosnia and Herzegovina
The debt collection process in Bosnia and Herzegovina is usually done in several steps. The picture shows the standard way we collect debt in Bosnia and Herzegovina:

1 Upload your claim:
Unless you want to recover your debt yourself, you will need to find a debt collection partner. You can start by uploading your claim to their website. If you use Debitura, we will provide you with 3 quotes from local partners in the Europe country relevant to your case. This is 100% free - no strings attached.
2 Amicable collection:
The collection process usually starts with sending the person who owes you money some friendly reminders. This is done by email, text, letter, and other ways in the specific country. The goal is to get the debtor to pay or agree that they owe the debt and start a plan to pay it back. We offer a solution where you only have to pay us a small success fee if we are able to collect your debt. Therefore, using Debitura for amicable collections is risk-free!
3 Evaluation:
If you have not gotten paid from the person you lent money to after trying to work it out, it is time to look at what to do next. We will look at how much money you are owed, the chance of getting paid and other things to help you decide what is the best thing to do. There are three common next steps:
A Surveillance:
It is not worth it to take legal action if you are owed less than $2,000-$5,000. In this case, we recommend "debt surveillance." This means that we will keep trying to contact the person who owes you money and try to reach an agreement.
B: Legal collections:
We recommend you start a legal process for larger claims. The exact process depends on the type and size of your claim. In most cases, it takes 12-18 months to finish the process.
C: Debt enforcement:
If the person you are owed money from has said that they owe you money, or if there is a court order saying they owe you money, you can go to the bailiff's court to get your money.
Amicable collection in Bosnia and Herzegovina
At Debitura, we offer a 100% risk-free and efficient process for Amicable collections. To get started, simply submit your claim, and we will begin within 24 hours.
We will try to contact your debtor using different methods in Bosnia and Herzegovina. This might include email, text messages, letters, phone calls, or social media.
The purpose of this process is to:
A) get the debtor to pay the full amount or
B) get the debtor to acknowledge the debt and start a payment plan
If the person you are trying to get money from has disputed your claim, you cannot try to resolve it peacefully. You must start with legal collections.
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Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Bosnia and Herzegovina
If the person you owe money to does not pay you back, or if they disagree that they owe you money, we will give you 3 free quotes from local attorneys. If you choose to go with one of our partners, they will reach out to the person you are owed money from and try to negotiate a payment plan. If that does not work, our partners can also go to court and get an order that says the person owes you money. This order can then be used to make the person pay you back.
Legal fees can be different depending on how complicated your claim is and how big it is. To get the best price, it is a good idea to get quotes from more than one attorney. You can do this easily by using Debitura.
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Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
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Debt enforcement in Bosnia and Herzegovina
If you have a written acknowledgement of your claim from the debtor, or a court order, you can use the bailiff's court in Bosnia and Herzegovina to make the debtor pay you in Bosnia and Herzegovina.
The process and how much it costs varies depending on your case. You can upload your case to Debitura. They will give you 3 different quotes based on your claim within 24 hours.
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Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
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Our analysis has shown that the risk of doing business in Bosnia and Herzegovina is medium. Based on this medium score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Bosnia and Herzegovina well. If possible, provide a short credit period or even better upfront payment. The medium risk analysis is based on the going through these risk factors:
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The economic risk in Bosnia and Herzegovina
Economic risk in Bosnia and Herzegovina is high (5 out of 6). An economic risk of 5 out of 6 is high in Europe.
GDP and economic growth are critical drivers for economic risk.
The GDP of Bosnia and Herzegovina is 22,57 bn. USD (2021), growing by 7,1% per year.
In terms of the size of its economy, Bosnia and Herzegovina ranks #105 out of 183 countries and has a medium-sized economy.
Having a view at the growth rate, it is ranked #43 out of 183 countries and is therefore considered a fast-growing economy.
GDP per capita is 6916 USD, ranking Bosnia and Herzegovina number #82 out of 183 countries. This means the purchasing power of citizens in Bosnia and Herzegovina is pretty average compared to all the countries in the world.
You can see a more detailed picture of GDP and economic growth in Bosnia and Herzegovina in the table below:
Another significant influencer for the economic risk score is the inflation rate and the interest rates. You can see a more detailed overview of monetary data points in Bosnia and Herzegovina in the table below:
The inflation in Bosnia and Herzegovina was 2% in 2021 which is considered a low inflation rate.
The interest rate for businesses is 3,2%.
The business environment risk in Bosnia and Herzegovina
Our analysis shows that the business environment risk in Bosnia and Herzegovina is medium-high (4 out of 6), which is a high risk score in Europe.
Economic freedom and rights determine the business environment risk in a country. You can see the critical facts for Bosnia and Herzegovina in the table below:
As you can see in the table, the property rights index is 44 in Bosnia and Herzegovina, which is considered low in Europe.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 48 in Bosnia and Herzegovina, a low score for a country in Europe.
Bosnia and Herzegovina's overall economic freedom index is 63 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Bosnia and Herzegovina
The political risk in Bosnia and Herzegovina is very high, with a score of 6/6. This is a high political risk score in Europe.
The governance and political stability indicators are critical drivers for political risk. An overview of Bosnia and Herzegovina can be seen in the table below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When trading with businesses in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Bosnia and Herzegovina, the rule of law index is at -0,28 points, with the score going from -2.5 (weak) to 2.5 (strong). Bosnia and Herzegovina has, therefore, a low rule of law index, which means it often is very difficult to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
Other drivers for the very high political risks are the very weak control of corruption, the very weak political stability index, and the large shadow economy that is 29,88% of Bosnia and Herzegovina's GDP.
The commercial risk in Bosnia and Herzegovina
In Bosnia and Herzegovina, the commercial risk score is 2/4, which in our model is a low score. This low commercial risk score is relatively low compared to the average in Europe.
The commercial risk is impacted by a country's international trade relationships. You can see some of the key facts for Bosnia and Herzegovina in the table below:
Bosnia and Herzegovina has a total of foreign exchange reserves of 9.48 bn. USD.
Bosnia and Herzegovina has a negative trade balance of -11,38% of GDP. The implications of this is that Bosnia and Herzegovina imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing 42,34% annually - now 44,95% of GDP. Import of goods and services represents 56,33% of the GDP in Bosnia and Herzegovina.
The financing risk in Bosnia and Herzegovina
We have calculated the financing risk to be 3/4, which equals a medium risk. A medium financing risk score is relatively high for countries in Europe.
The country's banking system, efficiency, and stability influence the financing risk. You can find the extra information for Bosnia and Herzegovina in the table below:
In Bosnia and Herzegovina, the credit information sharing index is 6 on a scale from 0 (low) to 8 (high). This means the accessibility and quality of credit information available in Bosnia and Herzegovina is medium.
This makes it easy for you to understand the credit risk of your counterpart in Bosnia and Herzegovina. You should therefore be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your rights as a creditor are 7 out of 12 and, therefore, medium.
The medium financing risk for creditors also impacts the medium interest rate in the private sector of 3,2%.
Debt Collection in Bosnia and Herzegovina: Frequently Asked Questions (FAQ)
Debt collection in Bosnia and Herzegovina typically involves first-party collection or outsourcing to third-party collections. To start the process, upload your claim to a debt collection partner. Amicable collection involves sending friendly reminders to the debtor, and if unsuccessful, an evaluation is done to determine the best next steps. For smaller claims, debt surveillance is recommended, while larger claims should start a legal process, which takes 12-18 months. Debt enforcement through the bailiff's court is an option if the debtor acknowledges the debt or there is a court order.
The debt collection process in Bosnia and Herzegovina consists of pre-legal collection, legal debt collection, and debt enforcement. After uploading your claim to a debt collection partner, they will begin with amicable collection through friendly reminders. If this fails, they will evaluate the situation to determine the best course of action. For smaller claims, debt surveillance is recommended, while legal collections are best for larger claims. If the person who owes you money acknowledges the debt or there is a court order, debt enforcement through a bailiff's court can be pursued.
Legal options for debt collection in Bosnia and Herzegovina include civil lawsuits for disputed debts, debt enforcement proceedings, and insolvency proceedings. However, legal actions require a local lawyer. We can provide 3 free quotes from local attorneys to help negotiate a payment plan or go to court to get an order for the person owing you money to pay you back. Legal fees may vary depending on the complexity and size of the claim, so it's best to get quotes from multiple attorneys, which we make easy with Debitura.
Debitura offers a no-cure-no-pay model for pre-legal collection in Bosnia and Herzegovina with a success fee between 10-20%. Legal actions vary in price depending on your specific case and desired actions. Debitura can provide you with 3 quotes from the best debt collection lawyers in Bosnia and Herzegovina.
The length of time it takes for debt collection in Bosnia and Herzegovina depends on the debtor and the case. If the case can be resolved in the pre-legal phase, it typically takes 3-6 months. However, if the debt has to be collected through legal actions, the process may take 12-18 months. It's important to work with professionals who can help you navigate the process and resolve your debt as efficiently as possible.