Top-Rated Debt Collection Agency in Mauritius
Fast and reliable debt collection in Mauritius - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
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Recovering your debt in Mauritius is made easy.
Debitura is a debt recovery specialist in Mauritius, providing businesses with a wide range of services through our experienced professionals. Our services include accounts receivables management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. Our expertise in Mauritius debt collection laws and regulations enables us to deliver efficient and effective solutions for businesses to recover their outstanding debts.
Receive unwavering assistance throughout the entire process with our committed support.
Tailored collection approach.
We have over 500 experts available for global debt collection.
At the lowest cost, we achieve a success rate of 87%.
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The ultimate guide about debt collection in Mauritius
If you have money that someone else owes you from Mauritius, you are in the right place. We have helped many other businesses get their money back from people who owe them. It can be very difficult to get your money back from someone who lives in a different country, but we can help you do it.
At Debitura, we care about people. We want to help you get your money back while still having a good relationship with the person you lent it to.Our efforts are always fair, but we also want to make sure that your reputation is our top priority! If you want to learn more about how to collect debt yourself in Mauritius, keep reading this guide. But if you would rather work with a law firm that specializes in debt recovery in Mauritius, we can help you with that too.
At Debitura, we provide a simple way to collect your debt in Mauritius and +192 other countries. To get started, upload your claim. Within 24 hours, we will assess your case and provide you with 3 free quotes from local debt collection lawyers in Mauritius. We use both people and technology to get results. This way we can provide better contact management while still preserving customer relationships. In addition, we have a network of debt collectors, attorneys, suppliers and vendors that we work with closely. We value all of these relationships equally.
Upload claim
Begin debt collection in Mauritius today at no cost. Simply create a free profile and submit your case in just 2 minutes.
Pre-legal
During the first 3 months, we will attempt to recover your debt through our pre-legal recovery process. We guarantee a no-cure-no-pay policy with a success rate proven over time.
Legal
If your debt remains unpaid during the pre-legal phase, we'll offer you 3 quotes from our local debt collection attorneys.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Mauritius
Do you have a hard time getting paid by your Mauritian customers? We can help you collect the debt easily. The person who owes the debt is called the debtor, and the person who issued the debt or invoice is called the creditor. If the original creditor collects the debt himself, this is called first-party collection. If the creditor outsources the collection process to a third party, this is called third-party collections.
The debt collection process in Mauritius
In Mauritius, there are usually multiple steps in the debt collection process.
The image below explains the process we use to collect debt in Mauritius:
1 Upload your claim:
If you want help recovering your debt, you need to find a debt collection partner. You can upload your claim to their website. Debitura will give you 3 quotes from local partners in the Africa country that is relevant to your case. This is free - there are no strings attached.
2 Amicable collection:
The collection process begins with sending reminders to the person who owes you money. This is called a campaign. The reminders are sent through email, SMS, letter, and other ways in the specific country. The goal is to get the debtor to pay or acknowledge the debt and start a payment plan. Debitura offers a no-cure-no-pay solution for amicable collection. This means that you only pay a small success fee if we recover your debt. Amicable collections with Debitura are 100% risk-free!
3 Evaluation:
If the person you are owed money from has not paid you back after you have talked to them, it is time to decide what to do next. We will look at how much money you are owed, the chance of getting paid back, and other factors to help you decide what to do. There are three typical next steps:
A: Surveillance:
If your claim is for less than €2,000-5,000, it is often not worth it to take any more legal action. In this case, we recommend "debt surveillance." This means that we will keep trying to contact the person you owe money to and try to reach an agreement about paying the debt.
B: Legal collections:
We suggest beginning a legal procedure for bigger problems. The specific way it works depends on what kind and how big your problem is. Usually, it takes around one and a half to one and a half years to finish.
C: Debt enforcement:
If the person you are trying to get money from has said that they owe you money, or if there is a court order, you can go to the bailiff's court.
At Debitura, we can help you with all three steps in Mauritius.
Amicable collection in Mauritius
At Debitura, we offer a 100% risk-free and efficient process for Amicable collections. This means that you can submit your claim to us, and we will get started on it within 24 hours.
We will contact your debtor through different ways in Mauritius. This can include email, text messages, letters, phone calls, and social media.
The goal of this is to:
A) Get them to pay the full amount.
B) Get them to agree that they owe the money and start a payment plan.
If the person you are trying to get money from has said that they do not owe you money, you cannot try to resolve this peacefully. You must go straight to legal collections.
Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Mauritius
If you have not been paid during the first phase or the person you lent money to disagrees with you, we will give you 3 free quotes from local debt collection attorneys. During the legal phase, our local attorney will talk to your debtor and try to agree on a payment. Our partners can also go to court and get an order that says the person owes you money. This order can be used to make the person pay you back.
The amount of money you will need to pay for a lawyer depends on how big and complicated your problem is. To make sure you are getting the best deal, it is a good idea to ask more than one lawyer for their price. You can do this easily by using Debitura.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Mauritius
If the person you owe money to has written down that they agree that you are owed money, or if there is a court order, you can go to the bailiff's court in Mauritius to get your money.
The way to do this and how much it will cost depends on your situation. You can upload your case onto Debitura. They will give you 3 different quotes based on your claim within 24 hours.
Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
Insolvency proceedings in Mauritius
If the person you owe money to cannot pay you back, you can start a process called insolvency. This means that the person's assets will be sold and the money will be given to the people he/she owes, following a priority list.
Our analysis has shown that the risk of doing business in Mauritius is medium-low. Based on this medium-low score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Mauritius well. If possible, provide a short credit period or even better upfront payment. The medium-low risk score is based on the following factors:
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The economic risk in Mauritius
Our analysis shows that the economic risk in Mauritius is medium-high (4 out of 6). An economic risk of 4 out of 6 is low in Africa.
GDP and economic growth are critical drivers for economic risk.
The GDP of Mauritius is 11,16 bn. USD (2021), growing by 4,04% per year.
In terms of the size of its economy, Mauritius ranks #138 out of 183 countries and has a small economy.
Looking at the growth rate, it is ranked #100 out of 183 countries and is therefore considered an excellent growing economy.
GDP per capita is 8812 USD, ranking Mauritius number #71 out of 183 countries. This means the purchasing power of citizens in Mauritius is average compared to the rest of the world.
You can see a more detailed picture of GDP and economic growth in Mauritius in the table below:
Another critical driver for the economic risk score is the inflation rate and the interest rates. You can see a more detailed picture of monetary KPIs in Mauritius in the table below:
The inflation in Mauritius was 4% in 2021 which is considered a medium inflation rate.
Businesses has an interest rate which is 6,87%.
The business environment risk in Mauritius
Our analysis shows that the business environment risk in Mauritius is low (2 out of 6), which is a low risk score in Africa.
Economic freedom and rights determine the business environment risk in a country. You can see the critical facts for Mauritius in the table below:
As you can see in the table, the property rights index is 78 in Mauritius, which is considered good in Africa.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 84 in Mauritius, a good score for a country in Africa.
Mauritius's overall economic freedom index is 77 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Mauritius
The political risk in Mauritius is low, with a score of 2/6. This is a low political risk score in Africa.
The governance and political stability indicators are critical drivers for political risk. An overview of Mauritius can be seen in the table below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When doing business in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Mauritius, the rule of law index is at 0,87 points, with the score going from -2.5 (weak) to 2.5 (strong). Mauritius has, therefore, a very high rule of law index, which means you have a very good chance of enforcing your contracts. If your individual customers have good creditworthiness, you should therefore feel relatively safe when providing credit.
Other drivers for the low political risks are the weak control of corruption, the average political stability index, and the normal shadow economy that is 19,23% of Mauritius's GDP.
The commercial risk in Mauritius
In Mauritius, the commercial risk score is 3/4, which in our model is a medium score. This medium commercial risk score is relatively high compared to the average in Africa.
The commercial risk is impacted by a country's international trade relationships. You can see some of the key facts for Mauritius in the table below:
Mauritius has a total of foreign exchange reserves of 8.56 bn. USD.
Mauritius has a negative trade balance of -25,12% of GDP. This means that Mauritius imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing 2,67% annually - now 30,49% of GDP. Import of goods and services represents 55,61% of the GDP in Mauritius.
The financing risk in Mauritius
We have calculated the financing risk to be 2/4, which equals a low risk. A low financing risk score is relatively low for countries in Africa.
The country's banking system, efficiency, and stability influence the financing risk. You can find the critical facts for Mauritius in the table below:
In Mauritius, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). This means the accessibility and quality of credit information available in Mauritius is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Mauritius. You should therefore be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your legal rights as a creditor (and as a borrower) are 6 out of 12 and, therefore, weak.
The low financing risk for creditors also impacts the high interest rate in the private sector of 6,87%.
Debt Collection in Mauritius: Frequently Asked Questions (FAQ)
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In Mauritius, the debt collection process involves sending reminders to the debtor through various communications channels. If the debtor fails to pay, the creditor can either engage in debt surveillance or pursue legal action, depending on the amount owed. Debitura can assist with all three steps and offers a risk-free amicable collection service with no cure, no pay fees. Just upload your claim and get a free quote from our local partners in Mauritius.
In Mauritius, the debt collection process typically involves pre-legal collection, legal debt collection, and debt enforcement. First, reminders are sent to the debtor in an amicable collection attempt. If unsuccessful, further action such as debt surveillance or legal collections can be taken. For court-ordered debts, debt enforcement through the bailiff's court is an option. Debitura can assist with all three steps in Mauritius. Upload your claim to our website for 3 free quotes from local partners with no strings attached.
In Mauritius, if a debt is disputed, a civil lawsuit is necessary. Legal options include debt enforcement and insolvency proceedings, both of which require a local lawyer. Debitura can provide three free quotes from local debt collection attorneys to help you navigate the legal process. Insolvency proceedings involve the sale of the debtor's assets to pay back creditors in accordance with a priority list. The cost of legal services will depend on the complexity of the case.
"At Debitura, we offer a no-cure-no-pay model for pre-legal debt collection services in Mauritius, with a success fee between 10-20%. Pricing for legal actions varies depending on the case, and we can provide 3 quotes from the best debt collection lawyers in Mauritius."
The duration of debt collection in Mauritius varies depending on the debtor and the case. If it can be resolved in the pre-legal phase, it typically takes 3-6 months. However, if legal action is needed, it may take 12-18 months. The timeframe ultimately depends on the specific circumstances of the case.
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