Top-Rated Debt Collection Agency in Namibia
Fast and reliable debt collection in Namibia - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.

Recover your debt in Namibia easily.
Debitura is a specialized debt recovery company in Namibia that offers a wide array of services, including accounts receivables management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. Our team of experienced professionals has a comprehensive understanding of Namibia debt collection laws and regulations, allowing us to provide efficient and effective solutions to help businesses recover outstanding debts.

We offer unwavering assistance throughout the entire process.

Tailored debt recovery approach.

We have over 500 professionals who specialize in global debt collection.

We achieve a success rate of 87% while maintaining the lowest cost.
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The ultimate guide about debt collection in Namibia
Do you have money that someone else owes you from Namibia? We can help you get that money back! We have helped hundreds of other businesses in Namibia get money that people owed them. It can be very hard to get money from someone who lives in another country, but we can help make it simpler.
At Debitura, we care about people. We do everything we can to get your money back while still being friendly with the person who owes you money. Our efforts are always fair, but we will be firm if we need to be. Making sure your reputation is good is our number one goal! If you want to understand the Namibian debt collection process from beginning to end, keep reading this guide. If you would rather work with a local law firm that specializes in debt recovery in Namibia, we can help you with that too.
At Debitura, we provide a simple way to collect your debt in Namibia and 192 other countries. You can start today by uploading your claim. We will assess your case and provide you with 3 free quotes from local debt collection lawyers in Namibia within 24 hours. We use tech-driven solutions and a people-oriented approach to get results and manage customer contact better. Our network of debt collectors, attorneys, suppliers, and vendors are all important relationships that help us get the job done. We value all of these relationships equally, no matter how big or small they may be.
Upload claim
Begin collecting your debt in Namibia today at no cost. Simply create a free profile and upload your case in only 2 minutes.
Pre-legal
We use a proven pre-legal recovery process to collect your claim for the first 3 months. If we don't collect, you don't pay anything.
Legal
If your claim remains unpaid in the pre-legal phase, we will offer you three quotes from our local debt collection attorneys.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Namibia
If you have trouble getting people to pay you money they owe you in Namibia, don't worry. We can help you get paid by your Namibian customers. The person who owes the money is called the debtor, and the person who is owed the money is called the creditor. If the creditor collects the debt himself, this is called first-party collection. If the creditor hires someone else to collect the debt, this is called third-party collections.
The debt collection process in Namibia
The debt collection process in Namibia is usually done in more than one step.
The image below explains our standard process for collecting debt in Namibia:

1 Upload your claim:
Unless you want to pay people back yourself, you will start the process by finding someone to help you. You will give them information about the money you are owed and they will find the person who owes you money. If you use Debitura, we will give you three different people in Africa who can help - and it is free.
2 Amicable collection:
Debitura will help you get your money back. We will remind the person who owes you money in different ways. If they agree to pay, we take a small success fee. You don't have to pay us anything if we don't get your money back.
3 Evaluation:
If you have not received payment from the debtor after trying to work things out, it is time to look at what to do next. We will look at how much money you are owed, the chance of getting paid and other factors to help you decide what to do. There are three typical next steps:
A: Surveillance:
If your claim is below 2,000-5,000 euros, it is often not worth it to take further legal action. In this case, we recommend "debt surveillance." This means that we will keep trying to reach out to your debtor and try to negotiate a friendly settlement.
B: Legal collections:
We suggest starting a legal action for bigger issues. The way to do it varies depending on the kind and amount of your issue. Usually, it takes about a year and a half to finish.
C: Debt enforcement:
If the person you are owed money from has said that they owe you money or if there is a court order, you can go to the bailiff's court.
At Debitura, we can help you with all three steps in Namibia.
Amicable collection in Namibia
At Debitura, we offer a process for Amicable collections that is 100% risk-free and very efficient. To get started, simply submit your claim, and we will begin within 24 hours.
We will contact your debtor using all of the methods we have available in Namibia. This includes e-mail, SMS, letters, calls, and social media.
The purpose of this is to:
A) Get the debtor to pay the full amount.
B) Get the debtor to agree that they owe the money and start a payment plan.
If the person you are trying to get money from does not agree that they owe you money, you cannot try to resolve this issue without involving lawyers.

Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Namibia
If the person you are trying to get money from has not paid you, or if they say they do not owe you money, we will give you 3 free quotes from local debt collection attorneys. If we go to the legal phase, this means our local attorney will talk to the person you are trying to get money from and try to work out a plan for them to pay you. Our partners can also go to court and get an order that says the person owes you money. This order can be used to make the person pay you through enforcement court.
Legal fees can be different depending on how big or small your case is. To make sure you're getting the best deal, we recommend that you compare quotes from different attorneys. You can do this easily by using Debitura.

Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
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Debt enforcement in Namibia
If you have a written acknowledgement of your claim from the debtor, or a court order, you can use the bailiff's court in Namibia to enforce your claim in Namibia.
The process and how much it will cost varies depending on your situation. You can upload your information to Debitura to get three specific quotes within 24 hours.

Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
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Insolvency proceedings in Namibia
The final stage you can initiate if your debtor does not have the ability to pay his debts is an insolvency procedure. The goal of this procedure is to liquidate, or get rid of, the debtor's assets and give them to the creditors according to how much they are owed.
The analysis is concluding that the risk of conducting business in Namibia is medium. Based on this medium score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Namibia well. If possible, provide a short credit period or even better upfront payment. The medium risk analysis is based on the going through these risk factors:
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The economic risk in Namibia
Our conclusion based on the economic risk factors, is that the economic risk in Namibia is high (5 out of 6). An economic risk of 5 out of 6 is pretty average in Africa.
GDP and economic growth are critical drivers for economic risk.
The GDP of Namibia is 12,24 bn. USD (2021), growing by 2,43% per year.
In terms of the size of its economy, Namibia ranks #135 out of 183 countries and has a medium-sized economy.
Having a view at the growth rate, it is ranked #137 out of 183 countries and is therefore considered a slow-growing economy.
GDP per capita is 4729 USD, ranking Namibia number #99 out of 183 countries. This means the purchasing power of citizens in Namibia is pretty average compared to all the countries in the world.
You can see a more detailed picture of GDP and economic growth in Namibia in the table below:
Another big impact for the risk score is the inflation rate and the interest rates. You can see a more detailed picture of monetary KPIs in Namibia in the table below:
The inflation in Namibia was 3,6% in 2021 which is considered a low inflation rate.
The interest rate for businesses is 6,86%.
The business environment risk in Namibia
Our analysis shows that the business environment risk in Namibia is medium (3 out of 6), which is a low risk score in Africa.
The business environment risk are determined by the level of economic freedom and rights in a country. You can see the critical facts for Namibia in the table below:
As you can see in the table, the property rights index is 57 in Namibia, which is considered pretty average in Africa.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 66 in Namibia, a quite good score for a country in Africa.
Namibia's overall economic freedom index is 63 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Namibia
The political risk in Namibia is medium, with a score of 3/6. This is a low political risk score in Africa.
The governance and political stability indicators are critical drivers for political risk. An overview of Namibia can be seen in the graphs below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When trading with businesses in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Namibia, the rule of law index is at 0,36 points, with the score going from -2.5 (weak) to 2.5 (strong). Namibia has, therefore, a medium rule of law index, which means it should be possible to enforce your contracts. If possible, we still recommend charging payment upfront or working with credit insurance for larger deals.
Other drivers for the medium political risks are the weak control of corruption, the weak political stability index, and the medium-large shadow economy that is 21,78% of Namibia's GDP.
The commercial risk in Namibia
In Namibia, the commercial risk score is 3/4, which in our model is a medium score. This medium commercial risk score is relatively high compared to the average in Africa.
The commercial risk is influenced by a country's international trade relationships. You can see some of the key facts for Namibia in the table below:
Namibia has a foreign exchange reserve of 2.76 bn. USD.
Namibia has a negative trade balance of -17,38% of GDP. This means that Namibia imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing -1,17% annually - now 31,94% of GDP. Import of goods and services represents 49,33% of the GDP in Namibia.
The financing risk in Namibia
We have calculated the financing risk to be 2/4, which equals a low risk. A low financing risk score is relatively low for countries in Africa.
The country's banking system, efficiency, and stability influence the financing risk. You can find the extra information for Namibia in the table below:
In Namibia, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). This means the accessibility and quality of credit information available in Namibia is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Namibia. You should therefore be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your rights as a creditor are 5 out of 12 and, therefore, weak.
The low financing risk for creditors also impacts the high interest rate in the private sector of 6,86%.
Debt Collection in Namibia: Frequently Asked Questions (FAQs)
In Namibia, debt collection is usually done in multiple steps. The process starts by finding someone to help you collect the debt. They will then contact the debtor in different ways to try and recover the money owed. If successful, a small success fee is paid to the collector. If not, the next steps will depend on the amount owed and the likelihood of payment. These steps may include surveillance or legal action. Debitura can assist with all stages of debt collection in Namibia.
The debt collection process in Namibia generally involves three steps: pre-legal collection, legal debt collection, and debt enforcement. Pre-legal collection involves finding someone who can help you collect the debt and reminding the debtor to pay. If that doesn't work, the next steps may include debt surveillance, legal action, or debt enforcement, depending on the circumstances. Debitura can help with all three steps in Namibia.
In Namibia, if a debt is disputed, a civil lawsuit is necessary. Legal options for debt collection also include debt enforcement and insolvency proceedings. However, legal proceedings require a local lawyer. Our website can connect you to local debt collection attorneys who will provide you with 3 free quotes and help you navigate the legal system. Legal fees vary based on the size of the case.
The cost of debt collection in Namibia varies depending on the case. Debitura offers a no-cure-no-pay model for pre-legal collection, with a success fee between 10-20%. Legal actions cost may vary, and Debitura can provide three quotes from the best debt collection lawyers in Namibia.
The length of debt collection in Namibia varies depending on the debtor and the nature of the case. If the case can be resolved in the pre-legal phase, it typically takes around 3-6 months. However, if legal actions are necessary to collect the debt, the process typically takes 12-18 months. It's important to work with experienced professionals to ensure your case is handled appropriately and efficiently.