Top-Rated Debt Collection Agency in Serbia
Fast and reliable debt collection in Serbia - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
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Recovering your debt in Serbia has never been easier.
Debitura specializes in debt recovery services in Serbia. Our team of experts provides a broad range of services, such as accounts receivables management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. Drawing on our extensive knowledge of Serbian debt collection laws and regulations, we offer effective solutions to help businesses reclaim delinquent debts.
Comprehensive assistance throughout the entire process.
Tailored debt recovery plan.
We have a team of over 500 experts specializing in international debt collection.
Achieving a success rate of 87% while maintaining the lowest cost.
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The ultimate guide about debt collection in Serbia
Are you having trouble getting a business or customer in Serbia to pay you back money they owe you? We can help! We have helped many other businesses in the same situation recover their debt in Serbia.
Collecting debt in Serbia can be difficult because of language and cultural differences, different laws and customs, and distance. But, using a collection agency that understands the laws and customs of Serbia can make it easier.
At Debitura, we care about our clients and want to help you get your money back while still keeping a good relationship with the customer. We use fair and firm methods to make sure your reputation stays positive.
If you want to learn more about the process of collecting debt in Serbia, read this guide. If you would rather work with a local law firm that specializes in debt recovery in Serbia, we can also help with that.
At Debitura, we make it easy for you to get your money back from people who owe you. We work in over 193 countries, including Serbia. To get started, just upload your claim and we'll review it within a day. We'll even give you three quotes from debt collection lawyers in Serbia for free. We use a combination of personal attention and the latest technology to make sure we get the results you want, without hurting your relationships with the people who owe you money. We have a team of experts, including debt collectors, lawyers, and other professionals that we trust and rely on. We value all of our relationships, big and small, and they help us do our job well.
Upload claim
Begin recovering your debt in Serbia now at no cost. Simply produce a free account and submit your case within 2 minutes.
Pre-legal
During the first 3 months, we will attempt to recover your dues using our reliable pre-legal recovery procedure. We operate with a 100% no-cure-no-pay policy.
Legal
In case your claim remains unpaid in the pre-legal phase, we'll connect you with 3 quotes from our local debt collection lawyers.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Serbia
Are you having trouble getting paid by your customers in Serbia? Don't worry, we can help make it easier for you.
In Serbia, the person who owes money is called the debtor and the person who is owed money is called the creditor. If the creditor collects the debt themselves, it's called first-party collection. If they hire someone else to collect the debt, it's called third-party collection.
The debt collection process in Serbia
In Serbia, there are typically multiple steps involved in collecting debt. The diagram below shows how we typically go about this process.
1 Upload your claim:
If you don't want to handle your debt recovery on your own, you need to find a company that can help you. You can do this by searching for a debt collection partner and submitting your claim to them through their website. One option is Debitura, which offers a free service that connects you with three potential partners in the European country related to your case. There's no catch or hidden fees.
2 Amicable collection:
When you owe someone money, the company trying to collect it will usually start by sending friendly reminders through different ways like email, text message, and mail. The goal is to get you to either pay back the debt or make a plan to pay it back. Debitura offers a service where you only have to pay a small fee if they are able to collect the debt. So, using Debitura to collect your debt is a risk-free option.
3 Evaluation:
If the person you are trying to get money from hasn't paid you back yet even though you've tried to talk it out, it's time to think about what to do next. We'll look at how much money you're trying to get back, how likely it is that you'll actually get paid, and other important things to help you decide what to do. There are usually three options to choose from.
A Surveillance:
If the amount you are claiming is not very high, usually between $2,000 and $5,000, it may not be worth it to continue with legal action. In this situation, we suggest "debt surveillance", where we will keep trying to contact the person who owes you money and try to come to a friendly agreement.
B: Legal collections:
It's a good idea to begin taking legal action for bigger demands. The steps to take will vary depending on the kind and amount of your claim. Usually, it will take around a year and a half to complete the process.
C: Debt enforcement:
If the person who owes you money has agreed that they owe it to you, or if a judge has said they owe it to you in court, you can ask a special court worker called a bailiff to make sure they pay you what they owe.
Amicable collection in Serbia
At Debitura, we provide a safe and effective way to collect money owed to you. All you have to do is send us your request, and we'll begin working on it within a day. We'll contact the person who owes you money through various methods, such as email, text, mail, phone calls, and social media.
Our goal is to either:
A) get the person to pay you in full or
B) to agree to a payment plan.
However, if the person disagrees with your claim, we can't use this friendly method and must instead use legal action to collect the debt.
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Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Serbia
If you haven't received payment for your claim during the friendly phase or the person you're claiming from disagrees with it, we will give you 3 options from our nearby lawyers who specialize in collecting debt. During the legal phase, the lawyer we choose will talk to the person you're claiming from and try to come to an agreement for payment. Our partners can also take the case to court and get a court order for payment in Serbia. This court order can then be used to make the person pay through the enforcement court.
The cost of hiring a lawyer depends on how complicated and big your case is. To make sure you're getting the best deal, it's a good idea to look at multiple options. You can easily do this by using Debitura, which lets you compare prices from different lawyers with just a few clicks.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Serbia
If you have proof that the person you are trying to collect money from has acknowledged your claim, or if a court has ordered it, you can use the bailiff's court in Serbia to make them pay you what they owe in Serbia.
The way it works and how much it costs can change depending on your individual situation. Submit your information to Debitura and within one day, you'll receive three different estimates for your claim.
Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
The analysis is concluding that the risk of doing business in Serbia is medium-low. Based on this medium-low score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Serbia well. If possible, provide a short credit period or even better upfront payment. The medium-low risk score is based on the following factors:
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The economic risk in Serbia
Our analysis shows that the economic risk in Serbia is medium-high (4 out of 6). An economic risk of 4 out of 6 is relatively high in Europe.
GDP and economic growth are critical drivers for economic risk.
The GDP of Serbia is 63,07 bn. USD (2021), growing by 7,39% per year.
In terms of the size of its economy, Serbia ranks #79 out of 183 countries and has a medium-sized economy.
Having a view at the growth rate, it is ranked #41 out of 183 countries and is therefore considered a fast-growing economy.
GDP per capita is 9215 USD, ranking Serbia number #69 out of 183 countries. The result of this is purchasing power of citizens in Serbia is average compared to the rest of the world.
You get a more detailed idea of GDP and economic growth in Serbia in the table below:
Another critical driver for the economic risk score is the inflation rate and the interest rates. You get a more detailed idea of monetary KPIs in Serbia in the table below:
The inflation in Serbia was 4,1% in 2021 which is considered a medium inflation rate.
The business environment risk in Serbia
Our analysis shows that the business environment risk in Serbia is medium-high (4 out of 6), which is a high risk score in Europe.
Economic freedom and rights has a big influence on the business environment risk in a country. You can see the critical facts for Serbia in the table below:
As you can see in the table, the property rights index is 58 in Serbia, which is considered low in Europe.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 71 in Serbia, a quite average score for a country in Europe.
Serbia's overall economic freedom index is 67 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Serbia
The political risk in Serbia is medium-high, with a score of 4/6. This is a high political risk score in Europe.
The governance and political stability indicators are important drivers for political risk. An overview of Serbia can be seen in the data below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When doing business in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Serbia, the rule of law index is at -0,09 points, with the score going from -2.5 (weak) to 2.5 (strong). Serbia has, therefore, a low rule of law index, which means it often is very difficult to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
The commercial risk in Serbia
In Serbia, the commercial risk score is 1/4, which in our model is a very low score. This very low commercial risk score is low compared to the average in Europe.
The commercial risk is relying on a country's international trade relationships. You can see some of the key facts for Serbia in the table below:
Serbia has a foreign exchange reserve of 18.62 bn. USD.
Serbia has a negative trade balance of -7,85% of GDP. This means that Serbia imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing 19,37% annually - now 54,4% of GDP. Import of goods and services represents 62,25% of the GDP in Serbia.
The financing risk in Serbia
We have calculated the financing risk to be 2/4, which equals a low risk. A low financing risk score is pretty average for countries in Europe.
The country's banking system, efficiency, and stability influence the financing risk. Additional facts and info can be found for Serbia in the table below:
In Serbia, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). The result of this is accessibility and quality of credit information available in Serbia is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Serbia. Based on this, it should be possible to to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your juridical rights as a creditor are 6 out of 12 and, therefore, weak.
Debt Collection in Serbia: Frequently Asked Questions (FAQ)
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In Serbia, debt collection involves the creditor trying to collect the debt from the debtor. If the creditor can't collect it themselves, they can hire a third-party collection agency. The process involves uploading your claim, amicable collection, evaluation, and legal action if necessary. For smaller claims, "debt surveillance" may be suggested, while for larger claims, legal action is recommended. If approved, the case may take around a year and a half to complete. If the debtor agrees or a judge orders payment, a bailiff can be asked to enforce payment. Debitura is a risk-free option for collecting debts.
The debt collection process in Serbia usually involves three stages: pre-legal collection, legal debt collection, and debt enforcement. First, you can upload your claim to a debt collection partner like Debitura. Then, if amicable collection methods don't work, you can either conduct debt surveillance or take legal action. For claims over $5,000, legal collections are recommended, while debt enforcement is an option if the debtor agrees to pay or a court orders them to. The process can take around a year and a half to complete.
If the debt is disputed, legal options in Serbia include a civil lawsuit, debt enforcement proceedings, and insolvency proceedings. A local lawyer is required for legal actions. Our nearby lawyers who specialize in debt collection can assist in negotiations and pursue legal action if necessary to obtain a court order for payment. The cost of hiring a lawyer depends on the complexity of the case. Debitura allows for easy comparison of prices from different lawyers.
Debitura offers a no-cure-no-pay model for pre-legal debt collection in Serbia, with a success fee of 10-20%. The cost for legal actions varies depending on your specific case and desired actions, however, Debitura can provide you with 3 quotes from the best debt collection lawyers in Serbia.
The duration of debt collection in Serbia depends on the debtor and case. If the case is resolved in the pre-legal phase, the process takes 3-6 months. But if legal action is necessary, it typically takes 12-18 months to collect the debt.
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