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The ultimate guide about debt collection in Zimbabwe

Dealing with debt collection in Zimbabwe can seem overwhelming - domestically as well as internationally. With our guide and Debitura's expertise at your disposal, you'll navigate these waters with ease, managing debt recovery effectively and confidently.

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Understanding Debt Collection in Zimbabwe

In Zimbabwe, the field of debt collection involves systematic efforts to retrieve outstanding debts from individuals or corporations, aptly termed debtors. The act of pursuing these funds could either be undertaken by the original creditor or carried out by a debt collection agency, such as Debitura, working on the creditor's behalf.

Generally, the Zimbabwean debt collection process involves strategies which include sending, payment reminders, negotiating repayment plans, instituting legal action, and reporting unpaid debts to credit reporting agencies. Due to its intricacy and sensitive nature, it demands proficiency in negotiation, thorough knowledge of legislations, and a careful balance between firmness and considerateness.

From a legal standpoint, debtors are individuals or corporations that owe money whilst creditors are institutions, individuals, or corporations that lend money or extend credit. It's a binding legal arrangement wherein the debtor is obligated to fulfill repayment, typically with interest, to the creditor.

Stages of Debt Collection in Zimbabwe

The first phase of collection in Zimbabwe is the amicable phase - a courteous, out-of-court attempt at reaching a consensus. Subsequent steps are undertaken if the claim remains unaddressed or disputed after this phase. The cost of legal representation greatly depends on the complexity of the case and the debtor's response. Debitura endeavors to simplify the process with its streamlined 'Find a Lawyer' service, providing quick access to a range of attorneys within Zimbabwe.

If a court order has been successfully achieved and the debtor has the ability to pay, bailiffs can be employed to enforce the claim through seizing assets and attaching the debtor's salary. Where the debtor is insolvent, bankruptcy proceedings may offer a final recourse to claim recovery.

We are here to assist you in every stage of the debt collection process in Zimbabwe. You can explore our affordable pricing options here.

01
Amicable Collection Phase

Initiate with a friendly, out-of-court collection aimed at an amicable resolution. This phase generally includes: Direct Communication, Reach out to your debtor to understand the payment delay. Payment Reminders: Use various communication methods (email, SMS, letters) for sending reminders. Formal Notice: Issue a formal notice letter, outlining the debt and the consequences of non-payment.

02
Court Proceedings

If the amicable approach fails, escalate the matter through legal proceedings to obtain a court judgment, essential for debt enforcement.

03
Debt Enforcement

With a court judgment in hand, you can pursue coercive measures like asset seizure and sale, referred to as debt enforcement.

04
Bankruptcy Proceedings

In cases where the debtor has no assets for seizure, consider filing for bankruptcy. If the debtor is already bankrupt, submit your claim promptly for verification.

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Unravelling Zimbabwe's Debt Recovery: The Key Players

Get to grips with the complexities of Zimbabwe's debt recovery landscape as we break down the pivotal roles of debt collection agencies, bailiffs, and lawyers. These vital players orchestrate efforts towards successful debt recovery within Zimbabwe's stringent legal framework.

Role of Debt Collection Agencies in Zimbabwe

In Zimbabwe, debt collection agencies play a crucial intermediary role in the debt recovery process, acting on behalf of creditors to recover due payments from debtors. These entities step in when customary communications and negotiations prove unfruitful, employing strategies like courtesy calls, formal demand letters, and attempted amicable settlements to induce payment. Their tasks span beyond mere communication, often involving detailed negotiations, setting up payment plans, and performing debtor assessments. It's imperative for creditors, particularly international ones unfamiliar with the local legal framework, to engage these agencies when internal recovery efforts stall. Though proficient in pre-legal recovery methods, these agencies operate within certain constraints; they cannot enforce debt recovery through legal actions like asset seizure or court judgments without transitioning the case to legal practitioners. This boundary underscores the importance of their role in navigating debt recovery while aiming to retain constructive debtor relations and adherence to Zimbabwe's legal and regulatory guidelines.

The Role of Bailiffs in Zimbabwe

In Zimbabwe, bailiffs are pivotal figures within the debt recovery landscape, serving as the arm of the court in executing its judgments related to debt enforcement. Their role is activated subsequent to a creditor successfully obtaining a court order for debt recovery against a debtor. This critical juncture marks the transition from voluntary compliance to enforced compliance, with bailiffs stepping in to ensure adherence to the court's directives. They are endowed with the authority to perform a range of tasks including the seizure and sale of the debtor’s property, eviction processes, and the physical delivery of legal notices and documents.

Before involving a bailiff, it is imperative for creditors to secure a judgment from either the Magistrates’ court or High Court, depending on the case. This legal clearance isn’t just a procedural formality but a safeguard that ensures the rights of both the creditor and debtor are respected and protected under Zimbabwean law. Through regulated actions, bailiffs facilitate not just the recovery of debts but also uphold the integrity of the legal process, ensuring a balance between effective enforcement and protection of individual rights.

Role of Lawyers in Debt Recovery in Zimbabwe

In Zimbabwe, the expertise of lawyers is crucial when navigating the terrain of debt recovery, especially in circumstances where legal intervention becomes necessary. From the initial demand for payment to the final stages of enforcement, lawyers play a pivotal role at several junctures. When amicable collections falter and a formal legal approach becomes inevitable, engaging a lawyer helps ensure the creditor's interests are robustly represented and legally compliant. Lawyers in Zimbabwe typically begin by issuing a Letter of Demand to the debtor, a prelude to more formalized legal actions such as filing summons or initiating court proceedings. In cases where debts are disputed or when significant amounts are involved, their legal knowledge becomes indispensable in crafting a strategy that aligns with Zimbabwe’s legal framework. Furthermore, successful court judgments may require enforcement actions like asset seizure, wherein lawyers again step in to facilitate these processes ensuring adherence to legal protocols and avoiding any infringement of debt collection laws. Their thorough understanding of Zimbabwe's legal landscape, including procedural nuances and required documentation, is imperative in efficiently maneuvering through the judicial collection phase.

Tap into Debitura's expert network of local debt recovery bailiffs and lawyers. Start your claim now.

Navigating Amicable Debt Collection in Zimbabwe

In Zimbabwe, amicable debt collection serves as a cornerstone in fostering understanding and negotiation between creditors and debtors. This approach emphasizes the importance of preserving relationships, leveraging dialogue and conciliation to reconcile outstanding debts. Tailored to non-disputed claims, it circumvents the challenges and expenses tied to judicial proceedings, striving for a resolution that respects both parties' circumstances.

Given its advantages, we advocate for initiating the debt collection process amicably, especially when claims are clear-cut and devoid of intricate legal dilemmas.

The Integral Role of Collection Agencies in Zimbabwe's Amicable Debt Resolution

For creditors who might not have the bandwidth or expertise in managing debt recovery, collection agencies fill a critical gap. Debitura, with its decade-long expertise in Zimbabwe, offers refined services that commence with precise debtor identification and documentation, progressing to engagement through reminders and formal communications. Our impartial stance, steered by professionalism, often culminates in more successful resolutions, offering a mediator's bridge between creditor and debtor.

The Benefits of Choosing Amicable Resolution

Embracing amicable collection stands to benefit all involved parties. Creditors circumvent the financial burden of legal procedures while securing the chance to maintain and potentially enhance valuable business ties. On the flip side, debtors are presented with repayment structures that are sympathetic to their fiscal standing, thereby alleviating undue stress. This methodology engrains a culture of empathy and mutual respect, paving the way for both parties to fulfill their financial commitments in an environment conducive to understanding.

Making the Leap from Amicable to Judicial Collection

Although the amicable path presents numerous advantages, there may arise instances where transitioning to legal recourse becomes imperative. Indicators prompting this shift include a lack of communication, recurrent failure to adhere to repayment agreements, or intentional avoidance by the debtor. Opting for legal intervention is a decision not to be taken lightly, considering the potential financial and temporal implications it carries. As such, it is typically viewed as a measure of last resort, pursued diligently after amicable solutions have been thoroughly exhausted.

Envisioning Amicable Debt Collection Costs

Choosing Debitura means opting for a transparent and contingent-based international debt recovery in Zimbabwe. Our no-success, no-fee principle assures clients of utmost value, initiating the process without setup fees or hidden charges, and requiring payment only upon successful recovery. Navigate our comprehensive pricing structure and sign up for free to begin the journey of effective debt recovery. Discover more about our pricing.

The Debitura Advantage: How We Facilitate Amicable Recovery

The roadmap to amicable debt recovery with Debitura in Zimbabwe is straightforward, generally spanning 2-3 months:

  1. Zero Initial Costs: Begin without upfront fees. Initiate your account here.
  2. Claim Submission: Detail your claim, get informed on the success fee, and confirm to initiate recovery.
  3. Real-Time Tracking: Stay updated on the amicable recovery progression through your personalized Debitura dashboard.
  4. Exploring Legal Options: In unresolved cases, we provision three quotations from experienced local attorneys for potential legal action, empowering your subsequent decisions.
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"Debitura's debt collection services in Zimbabwe were excellent! They quickly found a solution to our debt problems and provided great value for money. Thanks to their professional team, the whole process was effortless and stress-free! Highly recommended!"
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Average rating based on feedback from over 600 satisfied clients
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Average debt recovery rate, exceeding industry standards
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Debt recovered for our clients in the past 18 months

Understanding Debt Collection in Zimbabwe

In Zimbabwe, the field of debt collection involves systematic efforts to retrieve outstanding debts from individuals or corporations, aptly termed debtors. The act of pursuing these funds could either be undertaken by the original creditor or carried out by a debt collection agency, such as Debitura, working on the creditor's behalf.

Generally, the Zimbabwean debt collection process involves strategies which include sending, payment reminders, negotiating repayment plans, instituting legal action, and reporting unpaid debts to credit reporting agencies. Due to its intricacy and sensitive nature, it demands proficiency in negotiation, thorough knowledge of legislations, and a careful balance between firmness and considerateness.

From a legal standpoint, debtors are individuals or corporations that owe money whilst creditors are institutions, individuals, or corporations that lend money or extend credit. It's a binding legal arrangement wherein the debtor is obligated to fulfill repayment, typically with interest, to the creditor.

Stages of Debt Collection in Zimbabwe

The first phase of collection in Zimbabwe is the amicable phase - a courteous, out-of-court attempt at reaching a consensus. Subsequent steps are undertaken if the claim remains unaddressed or disputed after this phase. The cost of legal representation greatly depends on the complexity of the case and the debtor's response. Debitura endeavors to simplify the process with its streamlined 'Find a Lawyer' service, providing quick access to a range of attorneys within Zimbabwe.

If a court order has been successfully achieved and the debtor has the ability to pay, bailiffs can be employed to enforce the claim through seizing assets and attaching the debtor's salary. Where the debtor is insolvent, bankruptcy proceedings may offer a final recourse to claim recovery.

We are here to assist you in every stage of the debt collection process in Zimbabwe. You can explore our affordable pricing options here.

Mastering Amicable Debt Collection in Zimbabwe

Explore the art of amicable, or pre-legal, debt collection in Zimbabwe. This quick guide delves into effective strategies and considerations for settling debts without litigation - a process that offers speed and simplicity. Understand how debt collection agencies streamline this vital financial task.

Amicable Collection - Key Takeways
  • Initiation of the Process: Begins with a courtesy call, followed by a formal Letter of Demand to settle debts amicably.
  • Legal Representation: Essential to engage registered legal practitioners for the debt collection process in Zimbabwe.
  • Acknowledgement of Debt: An agreement outlining payment terms may avoid further legal action and simplify debt recovery.
  • Statute of Limitations: Creditors must act within a specific timeframe to preserve legal rights for debt collection.
  • Costs and Fees Regulation: Compliance with the Moneylending and Rates of Interest Act is crucial for recoverability of costs.
  • Ethical Practices: Open communication and negotiation are emphasized over intimidation or harassment in debt collection.
  • Consumer Protection Laws: Protections against abusive practices dictate how collectors interact with debtors.
  • Role of Debt Collection Agencies: Agencies operate within legal frameworks, usually on a 'no-cure-no-pay' basis.
  • Transition to Judicial Recovery: If amicable efforts fail, legal action through Summons and Judgments may be pursued.
  • International Debt Collection: Specialized legal expertise is essential for handling debts involving parties outside of Zimbabwe.

Navigating Amicable Debt Collection in Zimbabwe

In Zimbabwe, amicable debt collection serves as a cornerstone in fostering understanding and negotiation between creditors and debtors. This approach emphasizes the importance of preserving relationships, leveraging dialogue and conciliation to reconcile outstanding debts. Tailored to non-disputed claims, it circumvents the challenges and expenses tied to judicial proceedings, striving for a resolution that respects both parties' circumstances.

Given its advantages, we advocate for initiating the debt collection process amicably, especially when claims are clear-cut and devoid of intricate legal dilemmas.

The Integral Role of Collection Agencies in Zimbabwe's Amicable Debt Resolution

For creditors who might not have the bandwidth or expertise in managing debt recovery, collection agencies fill a critical gap. Debitura, with its decade-long expertise in Zimbabwe, offers refined services that commence with precise debtor identification and documentation, progressing to engagement through reminders and formal communications. Our impartial stance, steered by professionalism, often culminates in more successful resolutions, offering a mediator's bridge between creditor and debtor.

The Benefits of Choosing Amicable Resolution

Embracing amicable collection stands to benefit all involved parties. Creditors circumvent the financial burden of legal procedures while securing the chance to maintain and potentially enhance valuable business ties. On the flip side, debtors are presented with repayment structures that are sympathetic to their fiscal standing, thereby alleviating undue stress. This methodology engrains a culture of empathy and mutual respect, paving the way for both parties to fulfill their financial commitments in an environment conducive to understanding.

Making the Leap from Amicable to Judicial Collection

Although the amicable path presents numerous advantages, there may arise instances where transitioning to legal recourse becomes imperative. Indicators prompting this shift include a lack of communication, recurrent failure to adhere to repayment agreements, or intentional avoidance by the debtor. Opting for legal intervention is a decision not to be taken lightly, considering the potential financial and temporal implications it carries. As such, it is typically viewed as a measure of last resort, pursued diligently after amicable solutions have been thoroughly exhausted.

Envisioning Amicable Debt Collection Costs

Choosing Debitura means opting for a transparent and contingent-based international debt recovery in Zimbabwe. Our no-success, no-fee principle assures clients of utmost value, initiating the process without setup fees or hidden charges, and requiring payment only upon successful recovery. Navigate our comprehensive pricing structure and sign up for free to begin the journey of effective debt recovery. Discover more about our pricing.

The Debitura Advantage: How We Facilitate Amicable Recovery

The roadmap to amicable debt recovery with Debitura in Zimbabwe is straightforward, generally spanning 2-3 months:

  1. Zero Initial Costs: Begin without upfront fees. Initiate your account here.
  2. Claim Submission: Detail your claim, get informed on the success fee, and confirm to initiate recovery.
  3. Real-Time Tracking: Stay updated on the amicable recovery progression through your personalized Debitura dashboard.
  4. Exploring Legal Options: In unresolved cases, we provision three quotations from experienced local attorneys for potential legal action, empowering your subsequent decisions.
Explore our step-by-step guide for amicable debt collection

Step 1: Verify the Debt and Understand the Statute of Limitations

Initiating the debt collection process in Zimbabwe requires a solid understanding of both the debt's legitimacy and the legal timeframe for collection. Confirm that all contractual obligations are clear, enforceable, and were understood by the debtor at the time of agreement. Specifically:

  • Revisit the agreement to confirm payment terms, including due dates and amounts.
  • Make sure any penalties or interest for late payments are in line with the Moneylending and Rates of Interest Act.
  • Understand that the statute of limitations in Zimbabwe varies for different types of debt, making it crucial to determine the specific timeframe applicable to your case and whether actions such as payment or written acknowledgment by the debtor have reset this clock.

Prepare your documentation, ensuring you have the original agreement, invoices, billing statements, and records of any communication with the debtor or partial payments made.

Step 2: Initiate Contact with a Courtesy Call

Your first step in directly addressing the debt should be a professional call to the debtor. Approach this conversation with empathy, aiming to understand any circumstances that may have led to the payment delay. Clearly outline the debt details and listen to the debtor's side, seeking to negotiate a solution that encourages payment. Document the key points discussed and any arrangement agreed upon during this call.

Step 3: Send a Friendly Payment Reminder

Following initial contact, a well-formulated payment reminder letter can effectively prompt the debtor towards settlement. Ensure the reminder:

  • Maintains a professional and polite tone.
  • Summarizes the debt including the principal amount, interest, and late fees applicable under the Moneylending and Rates of Interest Act conditions.
  • Recaps any verbal agreements or promises made during your courtesy call.
  • Provides clear instructions on how the debtor can settle their debt, including payment methods and contact information for any queries.

Step 4: Apply Late Payment Charges

As part of the agreement's enforcement, applying late payment charges can motivate the debtor towards settlement. Confirm these charges were stipulated in the initial agreement and inform the debtor:

  • How these charges were calculated according to the terms of the original contract and in compliance with Zimbabwean regulations.
  • The total amount now due with these added charges.

Step 5: Propose a Settlement or Payment Plan

Understanding that full immediate payment might not be feasible for all debtors, offering a settlement or tailored payment plan could be beneficial. Ensure any plan is realistic and mutually agreed upon, formally documenting the new terms to avoid future misunderstandings.

Step 6: Escalate with a Formal Demand Letter

If previous attempts fail, a demand letter may be necessary. This letter should detail:

  • The debt owed, referencing the initial agreement and subsequent reminders.
  • A stern yet professional tone to highlight the seriousness of the situation.
  • A final deadline for payment before resorting to legal action, in accordance with the Laws of Zimbabwe.

Before drafting this letter, consulting with a legal practitioner versed in Zimbabwean law is advisable to ensure compliance and optimize the letter's effectiveness.

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Free Demand Letter Template

Demand Letter for Payment in Zimbabwe

 

From

[Your Name or Business Name]
[Your Street Address]
[Your City, Province]
[Your Postal Code]
[Date of Letter]

 

THIS COMMUNICATION IS AN EFFORT TO COLLECT A DEBT.

OUTSTANDING AMOUNT: $[Amount Due]
THIS PAYMENT SHOULD BE SETTLED BY [Specific Date, 10 days from the date of this letter]

 

Dear [Recipient's Name],

 

I am writing to formally notify you of an outstanding amount of $[Amount Due] that you owe to [Your Name or Business Name]. This debt arises from [Detail the nature of the debt - e.g., unpaid invoices, contract agreements, etc.], specifically detailing any relevant dates, invoice numbers, or contractual agreements.

 

It is requested that the amount mentioned above be paid in full, no later than ten (10) days from the date of this correspondence, by [Specific Date, 10 days from the date of this letter].

 

If full payment is not received within this allocated period, we will be compelled to proceed with all necessary legal actions to recoup the debt. This may entail initiating legal proceedings or referring the matter to a debt recovery agency, all in accordance with applicable legal standards.

 

Please understand that this letter is an official demand for payment and may be used as evidence in court, depicting your non-compliance in settling the owed amount. Should the matter escalate to a legal dispute, you may also incur legal costs which will add to the debt.

 

For payment submission, [Describe the available payment options and instructions, such as bank details for a transfer, online payment portal, mailing address for checks, etc.]. Should you have any disputes or believe there is an error concerning this debt, communicate with us immediately at [Your Contact Information].

 

We urge you to address this debt as a matter of urgency to prevent any potential legal action and associated inconveniences.

 

Enclosed, you will find [List any enclosed documents, such as copies of the original contract, invoice copies, records of communication, etc., as proof of the debt].

 

We favor resolving this issue amicably and appreciate your prompt addressing of this debt. Thank you for your immediate attention to this matter.

 

Yours sincerely,

[Your Name or Business Name]
[Your Signature]

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Find a Debt Collection Lawyer

Finding the right lawyer for judicial debt collection is crucial. Debitura offers a streamlined 'Find a Lawyer' service, drawing from our network of 500+ local attorneys across the globe. Describe your needs and quickly get tailored proposals from up to three top lawyers.

Your Benefits at a Glance:

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Explore the profiles of our esteemed local partners below and take the first step towards securing your legal advantage with Debitura.

SUITE 1, 1ST FLOOR, MIZRAHI HOUSE, 33 ROBSON MANYIKA AVE, HARARE, ZIMBABWE
Kanokanga and Partners

Arbitrators, Attorneys, Debt Collectors, Notaries & Conveyancers

Lawsuits
Legal collection
Debt enforcement
10
1991
Law firm
96 McChlery Avenue, Eastlea, Harare, Zimbabwe
MARUFU ATTORNEYS-AT-LAW

Marufu Attorneys-at Law is a dynamic law firm situate in the capital city of Zimbabwe offering comprehensive legal solutions to all on complex legal issues arising from all types of standard commercial transactions and civil disputes. We are dedicated to providing value adding, innovative and timeous advice to our clients.

Lawsuits
Legal collection
Debt enforcement
6
2021
Law firm
15 Gaynor Road, Chisipite, Harare
Absolom & Shepherd Attorneys

We are a leading corporate firm in Zimbabwe with a proven track record in complex International disputes. Our work includes multi-million dollar recoveries on behalf of foreign investors, multinational companies among others.

Lawsuits
Legal collection
Debt enforcement
10
2022
Law firm
15 DOWNIE AVENUE, BELGRAVIA, HARARE, ZIMBABWE
BMATANGA IP ATTORNEYS

BMATANGA IP ATTORNEYS IS ONE OF THE LEADING COMMERCIAL LAW FIRMS IN ZIMBABWE WITH A SPECIAL BIAS IN INTELLECTUAL PROPERTY LAW

Lawsuits
Legal collection
Debt enforcement
10
2010
Law firm

Implementing Debt Enforcement in Zimbabwe

Securing a court verdict in your favor is the beginning of obtaining justice in Zimbabwe's debt collection arena. This initial step leads to the pivotal debt enforcement stage, managed by authorized bailiffs, who enable creditors to lay claim to the debtor's assets, fulfilling the decree.

Debt Enforcement - Key Takeways
  • Debt Enforcement in Zimbabwe: Initiated with legal procedures such as summons, leading to possible court-ordered debt recovery mechanisms.
  • Role of Bailiffs in Zimbabwe: Responsible for executing court orders, seizing assets, ensuring compliance, and facilitating communication between parties.
  • Appropriate Use of Debt Enforcement: Deployed when debtors fail to comply with court orders and legal agreements like the Acknowledgement of Debt.
  • Cost Implications of Debt Enforcement: May include legal fees, bailiff charges, and additional costs related to asset seizure and auction processes.
  • Legal Foundation for Action: Grounded in enforceable judgments and the legal documentation required for initiating debt recovery.
  • Execution Process Overview: Entails identifying and seizing debtor's assets, implementation of garnishee orders, and potential sale of immovable property.
  • Debtor Consequences: Results in asset seizure, potential insolvency, and impacts on financial standing and credit worthiness.
  • Regulatory Compliance in Zimbabwe: Governed by stringent legal regulations, ensuring ethical practices and protection of debtor's rights.
  • Protection of Minimal Living Standards: The law protects essential income and assets to safeguard debtor welfare, despite enforcement actions.

Executing Debt Enforcement in Zimbabwe

In Zimbabwe, the execution of debt enforcement embodies a series of structured legal steps aimed at ensuring creditors recover debts efficiently. This intricate procedure is woven into Zimbabwe's judicial system, consisting of a hierarchy of courts such as the Magistrates’ Court, High Court, and Supreme Court, each playing a pivotal role in the enforcement process. At the heart of enforcement are bailiffs, empowered to conduct asset seizures and facilitate the sale of the debtor’s property, thereby liquidating assets to satisfy outstanding debts.

Legal Actions and Recovery Measures

In the landscape of Zimbabwean debt recovery, legal action commences with the creditor's attorney making initial contact through a courtesy call, followed by a formal Letter of Demand, and if necessary, progressing to summons and court proceedings. Successful litigation leads to a variety of recovery mechanisms being deployed, including warrants of execution, garnishee orders, and applications to sell immovable property. The process underscores the significance of legal guidance due to its potential complexity and labor-intensive nature.

Costs Entailed and Legal Infrastructure

The financial implications of debt enforcement for creditors in Zimbabwe are multi-faceted, encompassing court fees, bailiff charges, and attorney fees, contingent on the case's intricacies. The legal infrastructure provides a transparent framework which delineates the procedures for enforcement, the roles and limits of bailiffs, and safeguards for all parties involved, maintaining an equitable balance between recovering debts and preserving debtors' dignity and essential living standards.

Strategies for Effective Enforcement Preparation

To set the stage for successful enforcement, creditors must ensure possession of a valid actionable claim, substantiated by judicial decisions or formal acknowledgments of debt. Issuing a final demand notice grants debtors a final opportunity for voluntary settlement. This not only upholds the debtor’s rights to due process but also aims at amicable resolution before escalation to coercive measures.

Protecting Consumer Rights in Debt Collection

Consumer protection forms a critical pillar of Zimbabwe’s debt collection framework, safeguarding debtors from unethical practices. Noteworthy is the role of legal entities and debt collection agencies that strive to strike a balance between rigorous debt recovery and adherence to ethical standards, thereby preventing harassment or undue pressure on debtors. The acknowledgment of debtor rights and mechanisms for recourse in instances of rights violations underscore Zimbabwe’s commitment to fair and humane debt enforcement practices.

Explore the cost and time frame for debt enforcement

Understanding the Financial Implications of Debt Enforcement in Zimbabwe

The process of debt enforcement in Zimbabwe entails several potential costs that creditors should be aware of. These include, but are not limited to, court fees, legal representation expenses, and fees for enforcement agents such as bailiffs. It's pivotal to note that the complexity of the case, the amount of debt being recovered, and the specific enforcement strategies employed (for instance, asset seizure, auctions of property, or wage garnishments) substantially influence these costs.

A simplified example might break down costs as follows: Court filing might require a fee in the vicinity of $300, whereas legal representation could amount to $1,000. Additional enforcement actions, such as involving a bailiff, might introduce fees around $500, cumulating to an overall expenditure of approximately $1,800. However, creditors should brace for potentially higher expenses in cases that turn out to be more involved or if the debtor decides to contest the enforcement action.

Timeline and Steps for Enforcing Debt in Zimbabwe

The trajectory of debt enforcement in Zimbabwe unfolds across several pivotal stages: initiating a claim, obtaining a court judgment, and executing said judgment. Each phase has its inherent timeframe, influenced by the courts' operational efficiency, the debtor's reactions, and any possible appeals.

  1. Initiating a Claim: This first phase involves the creditor formally filing a claim against the debtor, which can span from a couple of weeks to several months, contingent on the court's caseload and the thoroughness of the paperwork submitted.
  2. Securing a Judgment: Following the claim filing, the court's judgment might be rendered in a timeframe ranging from a few months to well over a year, especially in scenarios where the case is disputed or necessitates detailed evidence and witness testimonies.
  3. Execution of the Judgment: The judgment's enforcement, whether it involves asset seizure, salary garnishments, or other strategies, varies in duration. Factors such as the type and location of the assets, the level of cooperation from the debtor, and legal mandates for the disposal of the seized assets play a critical role in this phase.

An illustrative case might see the total process from filing the claim to successful debt recovery spanning 6 months to 2 years. Yet, contested cases or those that require multiple enforcement strategies may considerably stretch beyond this estimation.

Being cognizant of the potential expenses and timelines associated with debt enforcement empowers creditors to make informed decisions on pursuing delinquent debts. This calculated approach aids in balancing recovery prospects against the requisite financial and time commitments.

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Seizure of Assets in Zimbabwe

In Zimbabwe, the seizure of assets forms a pivotal part of the debt enforcement landscape, empowering creditors to legally reclaim a debtor's properties to offset owed amounts. This action can encompass various assets including real estate, automobiles, bank balances, and personal valuables. Initiating asset seizure necessitates a judicial directive or court authorization, ensuring the procedure is legally warranted and supervised.

Following court approval, enforcement agents or bailiffs undertake the task of identifying and appraising the assets designated for seizure. Zimbabwean law, mindful of debtor welfare, exempts crucial personal belongings and a portion of the debtor's income to preserve a minimal living standard. Subsequently, the seized assets are typically liquidated, often via public sales, with the generated funds channeled towards debt repayment. This methodology strives to harmonize the creditor's pursuit of debt recovery with the debtor's safeguard against unreasonable distress.

Garnishment Rights and Salary Attachments in Zimbabwe

In Zimbabwe, garnishment rights and salary attachments serve as legislative tools enabling creditors to intercept funds headed to a debtor, directly from sources like employers' wage distributions, bank savings, or other revenue channels. This approach adheres to stringent legal guidelines, upholding fairness and aligning with judicial norms, thus protecting the involved parties' interests.

Specially, wage garnishment, entails the direct deduction of a portion of the debtor’s earnings by the employer, under a court's directive, with the deducted sum forwarded to the creditor. The legal framework imposes caps on the garnishable amount to ensure that debtors maintain adequate income for essential expenditures. Debtors are entitled to challenge garnishment decrees they deem unfair or overly burdensome on their fundamental financial requirements. Such legal avenues are crucial, offering a mediator between authorizing creditors to reclaim debts and shielding debtors from disproportionate economic strain.

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Mastering Debt Recovery Through Insolvency Proceedings in Zimbabwe

When faced with insolvent debtors who are unable to settle their financial obligations, normal enforcement methods like asset seizure can become ineffective. In Zimbabwe, as in many jurisdictions, an alternate approach exists in the form of insolvency proceedings. Designed as a systematic pathway to liquidating a debtor's remaining assets, this process plays a pivotal role in recuperating any possible payments for unresolved claims. This article provides a concise exploration of this strategy from a creditor's perspective.

Insolvency Proceedings - Key Takeways
  • Legal Framework: Governed by the Insolvency Act 7 of 2018, facilitating debt relief and bankruptcy proceedings in Zimbabwe.
  • Pre-Liquidation: Allows out-of-court settlements for debts under $20,000 via mediator-led negotiations, enhancing amicable resolutions.
  • Post-Liquidation: Offers debt re-arrangement without discharge, applicable post-liquidation, focusing on structured repayment plans.
  • Reform Needs: Emphasizes reform for inclusivity aligned with international trends, suggesting means-tests and government oversight.
  • NINA Debtors: Highlighted challenges for No Income No Asset debtors in accessing debt relief, pointing towards system reform for better inclusivity.
  • Bankruptcy as Strategy: Serves as a viable debt collection method, especially where the debtor lacks assets, aiming for asset liquidation or reorganization.
  • Court Involvement: Proceedings are typically initiated through various courts, with the High Court having inherent jurisdiction in civil matters.
  • Debtor Protection: Legal protections against abusive debt collection ensure fair treatment, underscoring the importance of understanding legitimate practices.
  • Expected Recovery: Varies based on debtor's assets, with potential liquidation outcomes aimed at satisfying creditor claims.
  • Professional Assistance: Recommends involving debt recovery agencies, bailiffs, and lawyers for navigating bankruptcy proceedings efficiently.

Comprehensive Overview of Insolvency in Zimbabwe

Insolvency proceedings in Zimbabwe are a systematic approach for managing situations where debtors find themselves unable to fulfill their financial commitments. Governed strictly by the Insolvency Act 7 of 2018, these frameworks are designed to either reorganize the debtor’s finances through settlement compositions or to dissolve assets to reimburse the creditors. This legal architecture facilitates pre-liquidation and post-liquidation compositions, offering unique solutions such as out-of-court settlements for debts under $20,000 and restructuring without discharge post-liquidation. Such mechanisms aim to accommodate not just the creditors’ need for recovery but also to provide tangible relief paths for debtors, especially those categorically identified as No Income No Asset (NINA) individuals.

Navigating Creditor Rights and the Hierarchy of Claims

Within the Zimbabwean backdrop, insolvency cases cast a delineated hierarchy of creditor claims, ranging from secured to unsecured classifications. This stratification is pivotal for creditors as it directly influences their recovery prospects. To assert their rights effectively, creditors are urged to promptly register their claims following the stipulated guidelines. Proactive involvement in creditor panels and the negotiation of reorganization proposals can significantly optimize their chances of recovery. The precise structuring of claims, emphasized by the Insolvency Act, underscores the necessity for creditors to possess a comprehensive understanding of their standing and the procedural nuances.

Exploring the Financial Implications and Timeframe of Insolvency Proceedings

The insolvency pathway in Zimbabwe brings with it a spectrum of expenses, incorporating court dues, administrative costs, and legal counsel fees, all of which are typically borne from the debtor’s estate prior to any creditor payout. The temporal dimension of these cases is equally variable, influenced by a myriad of factors such as the debtor's financial intricacy, the aggregate creditor claims, and any emerging legal challenges. Hence, creditors should brace for a potentially long haul, recognizing that the procedural landscape could substantially prolong the debt recovery timeline, in some instances, extending up to 18 months or more.

Explore our step-by-step guide for insolvency proceedings

Step 1: Assessing Insolvency Status

Begin the process by confirming the debtor’s insolvency status, examining their financial activities and inability to clear dues. Differentiating between debtor-initiated and creditor-initiated insolvency is essential. Solid evidence of the debtor’s financial distress supports the initiation of bankruptcy proceedings.

Step 2: Filing the Bankruptcy Petition

Compiling a bankruptcy petition necessitates detailed documentation and proof of the debtor’s insolvency. Secure a competent law firm versed in Zimbabwe’s insolvency laws for guidance. The petition is filed at the appropriate court, typically where the debtor has their principal place of business. The strength of your documentation directly influences the outcome.

Step 3: Notification and Preliminary Hearing

After the petition is filed, the court sets a preliminary hearing and notifies all parties. It’s vital for creditors to track these proceedings and prepare any supplementary information requested by the court.

Step 4: Debtor's Defense

Debtors can challenge the insolvency petition, possibly presenting proof of financial stability or suggesting settlements. It’s vital for creditors to work closely with their legal advisors to respond effectively to the debtor’s defense.

Step 5: The Hearing

The hearing is critical, with both sides presenting their arguments. Creditors must showcase undeniable evidence of the debtor’s insolvency, ensuring all necessary documents and expert testimonies are ready. The debtor will also attempt to prove solvency or propose alternative settlements. The court’s decisions here are crucial.

Step 6: Court Decision

Post-hearing, the court decides on the bankruptcy petition, which might end in various outcomes including approval of bankruptcy, rejection of the petition, or alternative resolutions. Approved bankruptcy moves the case to asset restructuring or liquidation phases, involving creditors submitting their claims.

Step 7: Post-Decision Actions

If unsatisfied with the court’s verdict or claim handling, creditors have the option to appeal, seek judicial review or oppose the decision. These measures offer avenues to contest the outcome, aiming for equitable proceedings.

Step 8: Navigating Post-Bankruptcy Scenarios

Following bankruptcy, creditors should strategize on debt recovery, possibly involving asset liquidation discussions or negotiating repayment schemes. Additional litigation might be necessary for asset dispute settlements or claim priorities. This phase also serves as an opportunity for creditors to refine their credit policies and avert future risks.

Undertaking bankruptcy proceedings with meticulous preparation, legal advisement, and strategic foresight is imperative. Although complex and potentially prolonged, adept creditors can navigate these proceedings to optimize debt recovery and comply with legal standards.

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Collecting cross border claims - Key Takeways
Explore cross border collection options
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Country Risk Rating

Understanding Business Environment in Zimbabwe: A Must-Read for Foreign Creditors

Embarking on the journey of Zimbabwe's market uncovers rich prospects; however, a thorough understanding of its unique business ecosystem and risks is essential. This section tactfully navigates through its economic, political, and financial landscape. We shed light on corporate structures, payment habits, and offer imperative skills to thrive in Zimbabwe's trade arena as a foreign creditor.

Our analysis is based on the following factors:

Low risk
5-10
Medium-low risk
11-15
Medium risk
16-20
Medium-high risk
21-23
High risk
24-26
Low risk
5-10
Medium-low risk
11-15
Medium risk
16-20
Medium-high risk
21-23
High risk
24-26
Low risk
5-10
Medium-low risk
11-15
Medium risk
16-20
Medium-high risk
21-23
High risk
24-26
Low risk
5-10
Medium-low risk
11-15
Medium risk
16-20
Medium-high risk
21-23
High risk
24-26
Low risk
5-10
Medium-low risk
11-15
Medium risk
16-20
Medium-high risk
21-23
High risk
24-26
Key Takeways
  • Political Instability: Controversial elections and allegations of fraud can exacerbate risks of transparency and governance.
  • Economic Growth: Supported by exports of gold, nickel, platinum, and recovery in agriculture but hampered by inflation and currency depreciation.
  • Financing Challenges: Limited access to international financing and high inflation rates put pressure on corporate and national fiscal health.
  • Debt Collection: Debt collection practices emphasize the importance of understanding local nuances in a context of economic volatility.
  • Liquidity Conditions: Firms face tight financing and liquidity conditions, impacting their ability to absorb borrowing costs and remain profitable.
Explore Payment Trends and DSO

Understanding DSO and Payment Behaviour in Zimbabwe

Delving into Days Sales Outstanding (DSO) metrics and payment behavior provides crucial insights into the financial health and operational efficiency of businesses within Zimbabwe. Analyzing these aspects helps foreign creditors understand the average time taken by companies to collect payments post-invoice, highlighting prevalent payment practices and potential delays in the market. Despite a backdrop of economic growth driven by the mining sector and a revitalized agricultural sector, challenges such as inflation, currency depreciation, and access to international financing underscore the complexity of the payment landscape in Zimbabwe.

Key Challenges

Foreign creditors face several challenges in Zimbabwe, including late payments, defaults, and varying levels of credit risk. These issues can significantly impact cash flow and financial planning. Economic conditions marred by high inflation rates, currency depreciation, and limited capital inflows present an intricate backdrop. Additionally, the political landscape, highlighted by controversial elections and political turmoil, further complicates the business environment, affecting corporate payment policies and industry-specific trends. Credits are urged to grasp these underlying factors for mitigating risks and making more informed decisions.

Exploring Solutions

To navigate the complexities of the business landscape effectively, foreign creditors can employ several strategies. Conducting thorough credit checks on potential clients, taking into consideration insurance against defaults, and implementing proactive accounts receivable management practices stand as vital measures. Leveraging insights from experienced players in the region, such as Coface, which uses its expertise in debt collection logic and risk management, can also provide a competitive edge. These strategies can not only enhance risk management efforts but also improve cash flow, ensuring more stable financial planning in an unpredictable market like Zimbabwe.

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Explore main corporate structures

Types of Corporate Structures in Zimbabwe

  • Private Limited Company: Requires minimum of two shareholders, limited liability, and a minimum capital contribution of $1,000.
  • Public Limited Company: Allows for public trading of shares, limited liability extended to shareholders, and a minimum capital requirement of $100,000.
  • Partnership: Involves two or more partners jointly carrying on a business, with shared liability among partners proportional to their contribution.
  • Sole Proprietorship: Simplest form of business ownership, where the individual is fully liable for all debts and obligations.
  • Branch Office: A foreign company's extension in Zimbabwe, with the parent company bearing liability for the branch's debts and a capital requirement as per regulations.

What implications does the corporate structures have for creditors?

  • Creditors can pursue the assets of a debtor company to recover debts but may face limitations based on the corporate structure in terms of accessing personal assets of owners.
  • The capital requirement signifies the financial stability of the entity; higher capital may indicate better creditworthiness while lower capitalization could pose higher risk to creditors.
  • In partnerships, creditors can go after the personal assets of partners if the business assets are insufficient to cover the debts, making personal assets vulnerable.
  • Incorporated entities like limited companies shield owners from personal liability, allowing creditors to access only the assets held within the company, protecting personal wealth.
  • The type of corporate structure influences the ease or complexity of debt collection, impacting the creditor's ability to recover owed amounts efficiently and the level of risk involved in extending credit.

Different corporate structures in Zimbabwe present varied implications for creditors, affecting the extent of liability, accessibility to assets, and creditworthiness evaluation, all crucial factors in debt collection processes.

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Explore detailed country risk analysis

The economic risk in Zimbabwe

GDP and economic growth are critical drivers for economic risk.
The GDP of Zimbabwe is 26,22 bn. USD (2021), growing by 5,85% per year.

In terms of the size of its economy, Zimbabwe ranks #103 out of 183 countries and has a medium-sized economy.

In terms of growth rate, it is ranked #62 out of 183 countries and is therefore considered a fast-growing economy.

GDP per capita is 1737 USD, ranking Zimbabwe number #139 out of 183 countries. This means the purchasing power of citizens in Zimbabwe is low compared to the rest of the world.

You get a more detailed idea of GDP and economic growth in Zimbabwe in the table below:

GDP and economic growthLatest value
Economic growth: the rate of change of real GDP5,85%
Gross Domestic Product, billions of U.S. dollars26,22
GDP per capita, current U.S. dollars1737,17
GDP per capita, Purchasing Power Parity2225,09

Another huge impact for the economic risk score is the inflation rate and the interest rates. You get a more detailed idea of monetary KPIs in Zimbabwe in the table below:

Monetary KPI'sLatest value
Inflation: percent change in the Consumer Price Index98,5%
Business credit interest rate, percent45,48%

The inflation in Zimbabwe was 98,5% in 2021 which is considered a very high inflation rate.

Looking at the interest rate for businesses, it is 45,48%.

The business environment risk in Zimbabwe

Economic freedom and rights has a big influence on the business environment risk in a country. You can see the critical facts for Zimbabwe in the table below:

Economic freedom indexLatest value
Property rights index (0-100)33
Freedom from corruption index (0-100)21
Fiscal freedom index (0-100)63
Business freedom index (0-100)42
Monetary freedom index (0-100)0
Trade freedom index (0-100)56
Investment freedom index (0-100)25
Financial freedom index (0-100)10
Economic freedom, overall index (0-100)40

As you can see in the table, the property rights index is 33 in Zimbabwe, which is considered low in Africa.

The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 42 in Zimbabwe, a quite low score for a country in Africa.

Zimbabwe's overall economic freedom index is 40 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.

The political risk in Zimbabwe

The governance and political stability indicators are important drivers for political risk. An overview of Zimbabwe can be seen in the table below:

Governance and political stability indicators Latest value
Rule of law index (-2.5 weak; 2.5 strong)-1,26
Government effectiveness index (-2.5 weak; 2.5 strong)-1,24
Control of corruption (-2.5 weak; 2.5 strong)-1,26
Political stability index (-2.5 weak; 2.5 strong)-1,03
Corruption Perceptions Index, 100 = no corruption23
Shadow economy, percent of GDP67%

The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.

When trading with businesses in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.

In Zimbabwe, the rule of law index is at -1,26 points, with the score going from -2.5 (weak) to 2.5 (strong). Zimbabwe has, therefore, a very low rule of law index, which means it is often close to impossible to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.

The commercial risk in Zimbabwe

The commercial risk is relying on a country's international trade relationships. You can see some of the key facts for Zimbabwe in the table below:

International trade and investment Latest value
Foreign exchange reserves, billion currency units0.84

Zimbabwe has a total of foreign exchange reserves of 0.84 bn. USD.

The financing risk in Zimbabwe

The country's banking system, efficiency, and stability influence the financing risk. You can find the extra information for Zimbabwe in the table below:

Banking system efficiency and stabilityLatest value
Interest rates on bank credit to the private sector45,48%
Real interest rate: Bank lending rate minus inflation-39,56%
Index of legal rights for creditors and borrowers (0 = weak to 12 = strong)6
Credit information sharing index, 0 (low) - 8 (high)7

In Zimbabwe, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). The consequence of that number, is that the access and quality of credit information available in Zimbabwe is medium-high.

This makes it easy for you to understand the credit risk of your counterpart in Zimbabwe. You would be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.

Your rights as a creditor are 6 out of 12 and, therefore, weak.

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Why Debitura is Your Trusted Authority in Debt Collection

At Debitura, we uphold the highest standards of impartiality and precision to bring you comprehensive guides on international debt collection. Our editorial team boasts over a decade of specialized experience in this domain.

By the Numbers:

  • Over 10 years of expertise in international debt collection.
  • Network strength: More than 100 local attorneys worldwide.
  • Recovery success: $100 million in debt recovered for our clients in the last 18 months alone.
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Meet the Author: Robin Tam is the cornerstone of our content's credibility. With 16 years dedicated to international debt collection, Robin's expertise is unparalleled. As a leading partner at Debitura, Robin embodies the knowledge and integrity we stand for.

Contributors to This Guide: In our commitment to accuracy, this article has been reviewed and enhanced by esteemed local attorneys, each bringing their specialized legal insights to ensure the information we provide is thoroughly vetted and current:

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