Top-Rated Debt Collection Agency in Zimbabwe
Fast and reliable debt collection in Zimbabwe - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
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In Zimbabwe, recovering your debt is easiest.
Debitura specializes in debt recovery in Zimbabwe and offers a wide range of services, including accounts receivable management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. With our team of experienced professionals and knowledge of Zimbabwe's debt collection laws and regulations, we provide efficient and effective solutions to help businesses recover their outstanding debts.
You will receive unwavering assistance throughout the process.
Tailored collection approach.
We have a team of over 500 experts who specialize in international debt collection.
We achieve a 87% success rate with the most affordable cost.
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Arbitrators, Attorneys, Debt Collectors, Notaries & Conveyancers
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Marufu Attorneys-at Law is a dynamic law firm situate in the capital city of Zimbabwe offering comprehensive legal solutions to all on complex legal issues arising from all types of standard commercial transactions and civil disputes. We are dedicated to providing value adding, innovative and timeous advice to our clients.
The ultimate guide about debt collection in Zimbabwe
Do you have a claim against a business or customer in Zimbabwe? We can help you! We have helped hundreds of businesses recover debt in Zimbabwe.
Collecting a debt in Zimbabwe can be difficult because of language and cultural barriers, foreign laws and customs, and distance. But it is simpler when you use a collection agency that knows the laws and customs of the country where the debtor resides.
At Debitura, we always try to help you get your money back while still being friendly with the person who owes you money. Our strategies are always fair, but we will also be firm if we need to be. If you want to learn more about how to collect debt yourself in Zimbabwe, keep reading this guide. If you would rather work with a law firm that specializes in this kind of thing, we can help you with that too.
At Debitura, we provide an easy way for you to collect your debt in Zimbabwe and other countries. To get started, upload your claim today. We will review your case and provide you with 3 free quotes from local debt collection lawyers within 24 hours. Our people-oriented approach combined with the latest tech-driven solutions helps us get results and manage contacts better. This method helps us get the results we need while still preserving customer relationships. Our network of debt collectors, attorneys, suppliers and vendors are all relationships that we value, no matter how small or large they may be.
Upload claim
Begin the process of debt collection in Zimbabwe today at no cost. Create a complimentary profile, and submit your case within 2 minutes.
Pre-legal
Our pre-legal recovery process endeavors to collect your claim during the first 3 months, and we offer a 100% no-cure-no-pay solution.
Legal
If your claim remains unpaid during the pre-legal phase, we will offer you three quotes from our nearby debt collection attorneys.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Zimbabwe
Do you have trouble getting paid by your customers in Zimbabwe? We can help you. In Zimbabwe, the person who owes money is called the debtor, and the person who is owed money is called the creditor. If the creditor collects the debt himself, it's called first-party collection. If he outsources it to someone else, it's called third-party collections.
The debt collection process in Zimbabwe
The debt collection process in Zimbabwe usually happens in more than one step.
The image below explains our standard process for collecting debt in Zimbabwe:
1 Upload your claim:
Unless you want to get your money back yourself, you will start by finding a company that collects debts. You will give them information about the money you are owed, and they will try to get the money for you. If you use Debitura, we will give you 3 quotes from different companies in Africa that might be able to help you. This service is free - you do not have to pay us anything.
2 Amicable collection:
The collection process begins with sending reminders to the person who owes you money. The reminders are sent through email, SMS, or a letter. The goal is to get the debtor to pay or acknowledge the debt and start a payment plan. Debitura offers a no-cure-no-pay solution for amicable collection. This means that you only have to pay a small success fee if we recover your debt. Amicable collections with Debitura are, therefore 100% risk-free!
3 Evaluation:
If the person you lent money to has not given it back after you have asked nicely, it is time to look at what to do next. We will look at how much money you are owed, the chances that they will pay you back, and other things to help you decide what to do. There are three common things people do next:
A: Surveillance:
If your claim is below 2.000-5000€, it is often not worth it to take more legal actions. In this case, we recommend "debt surveillance", where we will keep trying to talk to your debtor and try to agree on a settlement that is fair for both sides.
B: Legal collections:
We suggest starting a legal procedure for bigger complaints. The specific procedure varies depending on the kind and amount of your complaint. Typically, it takes around 12 to 18 months for the procedure to be completed.
C: Debt enforcement:
If the person you are asking for money from has said that they owe you money, or if there is a court order saying they owe you money, you can go to the bailiff's court to get your money.
At Debitura, we can help you with all three steps in Zimbabwe.
Amicable collection in Zimbabwe
At Debitura, we offer a 100% risk-free and efficient process for Amicable collections. This means that you can submit your claim to us, and we will get started on it within 24 hours.
We will try to contact your debtor in Zimbabwe using different ways, like email, text messages, letters, phone calls, and social media.
The goal is to:
A) Get the person who owes you money to pay the whole amount.
B) Get the person who owes you money to say that they owe you money and make a plan to pay it back.
If the person you are trying to get money from says that they do not owe you money, you cannot try to resolve this peacefully. You must go directly to legal collections.
Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Zimbabwe
If you have not been paid during the amicable phase or the debtor disputes your claim, we will provide you with 3 free quotes from our local debt collection attorneys. In the legal phase, our local attorney will reach out to your debtor and try to negotiate a payment.
Legal fees can cost different amounts depending on how difficult the case is and how big your claim is. To get the best price, it is a good idea to ask more than one attorney for their quote. You can use Debitura to do this easily by clicking a few times.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Zimbabwe
If the person you owe money to has written down that they agree that you are owed money, or if there is a court order saying you are owed money, you can go to the bailiff's court in Zimbabwe to get your money.
The process of finding out how much it will cost to fix your problem and the actual cost may be different depending on your specific situation. You can find out how much it would cost to fix your problem by uploading your case onto the Debitura website. Within 24 hours, you will receive 3 specific quotes from different companies who can help you fix your problem.
Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
Insolvency proceedings in Zimbabwe
If the person you owe money to cannot pay you back, you can start an insolvency procedure. The goal of this is to sell their assets and give the money to the people they owe in order of importance.
Our analysis is based on the following factors:
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The economic risk in Zimbabwe
GDP and economic growth are critical drivers for economic risk.
The GDP of Zimbabwe is 26,22 bn. USD (2021), growing by 5,85% per year.
In terms of the size of its economy, Zimbabwe ranks #103 out of 183 countries and has a medium-sized economy.
In terms of growth rate, it is ranked #62 out of 183 countries and is therefore considered a fast-growing economy.
GDP per capita is 1737 USD, ranking Zimbabwe number #139 out of 183 countries. This means the purchasing power of citizens in Zimbabwe is low compared to the rest of the world.
You get a more detailed idea of GDP and economic growth in Zimbabwe in the table below:
Another huge impact for the economic risk score is the inflation rate and the interest rates. You get a more detailed idea of monetary KPIs in Zimbabwe in the table below:
The inflation in Zimbabwe was 98,5% in 2021 which is considered a very high inflation rate.
Looking at the interest rate for businesses, it is 45,48%.
The business environment risk in Zimbabwe
Economic freedom and rights has a big influence on the business environment risk in a country. You can see the critical facts for Zimbabwe in the table below:
As you can see in the table, the property rights index is 33 in Zimbabwe, which is considered low in Africa.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 42 in Zimbabwe, a quite low score for a country in Africa.
Zimbabwe's overall economic freedom index is 40 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Zimbabwe
The governance and political stability indicators are important drivers for political risk. An overview of Zimbabwe can be seen in the table below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When trading with businesses in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Zimbabwe, the rule of law index is at -1,26 points, with the score going from -2.5 (weak) to 2.5 (strong). Zimbabwe has, therefore, a very low rule of law index, which means it is often close to impossible to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
The commercial risk in Zimbabwe
The commercial risk is relying on a country's international trade relationships. You can see some of the key facts for Zimbabwe in the table below:
Zimbabwe has a total of foreign exchange reserves of 0.84 bn. USD.
The financing risk in Zimbabwe
The country's banking system, efficiency, and stability influence the financing risk. You can find the extra information for Zimbabwe in the table below:
In Zimbabwe, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). The consequence of that number, is that the access and quality of credit information available in Zimbabwe is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Zimbabwe. You would be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your rights as a creditor are 6 out of 12 and, therefore, weak.
Debt Collection in Zimbabwe: Frequently Asked Questions (FAQ)
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In Zimbabwe, debt collection happens in multiple steps. If the creditor collects the debt himself, it's called first-party collection, and if outsourced to someone else, it's called third-party collections. The process includes amicable collection, evaluation, and legal action if needed. Debitura offers a free service to connect you with different companies in Africa that can help recover your debt, with a no-cure-no-pay option for amicable collection. Surveillance, legal collections, and debt enforcement are all services Debitura offers to help you recover your debt in Zimbabwe.
The debt collection process in Zimbabwe typically involves three steps: pre-legal collection, legal debt collection, and debt enforcement. First, a debt collection company is hired to try to collect the debt through amicable means. If this fails, the company evaluates the situation and may recommend either continuous surveillance or starting a legal procedure. Finally, if there is a court order or admission of debt, the bailiff's court can help with debt enforcement. Debitura can assist with all three steps in Zimbabwe.
In Zimbabwe, if a debt is disputed, a civil lawsuit is required. Debt enforcement and insolvency proceedings are also legal options. To take legal action, a local lawyer is required. We offer 3 free quotes from our local debt collection attorneys to negotiate payments. Insolvency proceedings can be initiated if the debtor cannot pay, with the goal of selling assets to pay off debts in order of importance. Legal fees vary depending on the case's complexity and claim size. It's best to get multiple quotes to compare prices, which Debitura can help with.
Debitura offers a no-cure-no-pay model for pre-legal collection with a success fee of 10-20%. The cost of legal action varies based on your specific case and desired actions. We can provide you with 3 quotes from the best debt collection lawyers in Zimbabwe.
The duration of debt collection in Zimbabwe depends on the debtor and the case. If the case can be resolved in the pre-legal phase, the process normally takes 3-6 months. However, if legal actions have to be taken, it usually takes 12-18 months. The process's length can be influenced by various factors such as the debt amount, the debtor's willingness to settle, and court procedures in the country.
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