Top-Rated Debt Collection Agency in Uganda
Fast and reliable debt collection in Uganda - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
Recovering your debt in Uganda is most easily done through this method.
Debitura is a renowned specialist in Uganda's debt recovery. Our adept professionals render a complete gamut of services, including accounts receivables management, debt collection notices, pre-legal & legal debt collection, and enforcement court proceedings. By leveraging our proficiency in Uganda's debt collection laws and regulations, we deliver swift and optimal solutions to help your business recover outstanding debts.
From the very beginning to the end, we provide unwavering assistance and support.
Tailored debt recovery approach.
We have a team of over 500 experts specializing in international debt collection.
Our debt collection service boasts a success rate of 87% while maintaining the lowest cost.
KAA is a full-service law firm advising clients on a range of legal issues. With a total of eleven partners with varied areas of specialization, along with a team of advocates, legal assistants, and a full-time consultant, KAA is the largest locally owned legal practice in Uganda. From its inception, the firm has provided exceptional legal services, and has handled some of the largest and most complex matters in commercial transactions, litigation, arbitration and taxation.
We are a growing firm specializing in all the legal fieds ranging from Litigation, arbitration, mediation, commercial transactions and conveyancing. We represent both national and multinational organisations.
The ultimate guide about debt collection in Uganda
Do you have a problem with someone who owes you money in Uganda? We can help you! We have helped hundreds of other businesses in Uganda get their money back from people who owe them. It can be very hard to get your money back from someone in Uganda because there are lots of different laws and customs, and the person who owes you money might live far away. But it is easier to get your money back when you use a collection agency that knows the laws and customs of Uganda.
At Debitura, we care about people. We want to help you get your money back, but also keep a good relationship with the person who owes you money. Our PR efforts are fair and firm- which means making sure your reputation is important to us! If you want to learn more about how to collect debt yourself in Uganda, keep reading this guide. But if you would rather work with a law firm that does this type of thing, we can help you with that too.
Debitura provides an easy way to collect your debt in Uganda and 192 other countries. Get started today by uploading your claim. We will provide you with 3 free quotes from local debt collection lawyers within 24 hours. We use a people-oriented approach with modern technology to get the results we need while still maintaining good relationships with our customers. In addition, we have a network of debt collectors, attorneys, suppliers and vendors that we work closely with to get the job done. We appreciate all of these relationships, no matter how big or small they may be.
Begin the process of debt collection in Uganda today at no cost. Simply create a free profile and upload your case in only 2 minutes to get started.
We use a proven pre-legal recovery process to collect your claim for the first 3 months. Our approach is 100% no-cure-no-pay.
In case your claim remains unpaid during the pre-legal phase, we offer you three quotes from our debt collection attorneys located in your area.
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Uganda
If it is hard for you to get money from people who owe you money in Uganda, do not worry. We can help you get paid by your Ugandan customers. The person who owes the money is called the debtor, and the person who issued the debt or invoice is called the creditor. If the original creditor collects the debt himself, this is called first-party collection. If the creditor outsources the collection process to a third party, this is called third-party collections.
The debt collection process in Uganda
The debt collection process in Uganda is usually done in several steps.
The image below explains the process we use to collect debt in Uganda:
1 Upload your claim:
If you want someone to help you get your money back, you need to find a debt collection partner. This is a person or company who will help you get your money back from the person who owes it to you. You can upload your claim to their website. If you use Debitura, we will give you 3 free quotes from local partners in the Africa country where your case is located.
2 Amicable collection:
The collection process begins with sending reminders to the person who owes you money. This is called a campaign. The reminders go through email, SMS, and other ways of communication in the specific country. The goal is to get the debtor to pay or agree that they owe the debt, and then start a payment plan. Debitura offers a no-cure-no-pay solution for amicable collection. This means that you only have to pay a small success fee if we recover your debt. Amicable collections with Debitura are 100% risk-free!
If the person you lent money to has not paid you back after you have talked to them, it is time to decide what to do next. We will look at how much money you are owed, the chance that they will pay you back, and other factors to help you decide what to do. There are three typical next steps:
If your claim is for less than 2,000 to 5,000 Euros, it is often not worth it to take any more legal action. In this case, we recommend "debt surveillance." This means that we will keep trying to contact the person you owe money to and try to reach an agreement about how much they will pay you back.
B: Legal collections:
We suggest beginning a legal action for bigger problems. Exactly how this is done depends on what the issue is and how big it is. Usually, it takes about a year and a half to finish.It means that if you have a big problem that you believe can be solved through legal action, you should start the process right away. However, the way you do this will depend on the specific details of your problem. And it's normal that legal process takes quite a bit of time, and it could take up to 18 months before you get a final resolution.
C: Debt enforcement:
If the person you think owes you money has said that they do, or if there is a court order, you can go to the bailiff's court to get your money.
At Debitura, we can help you with all three steps in Uganda.
Amicable collection in Uganda
At Debitura, we offer a 100% risk-free process for Amicable collections that is very efficient. You can submit your claim and we will get started within 24 hours.
We will try to reach your debtor using all available channels in Uganda, which might include email, text messages, letters, phone calls, and social media. The goal of this is to:
A) Get them to pay the full amount all at once.
B) Get them to agree that they owe the money and make a plan to pay it back in smaller amounts over time.
If the person you are claiming money from does not agree that they owe you money, you cannot try to resolve this issue peacefully. You must go directly to legal collections.
Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
Legal collection in Uganda
If we haven't been able to pay you during the first phase or the debtor disagrees with your claim, we will give you 3 free quotes from local debt collection attorneys. In the legal phase, our local attorney will talk to your debtor and try to work out a payment plan. Our partners can also go to court and get a payment order from the legal system in Uganda. This payment order can then be used to force the debtor to pay you via enforcement court.
The amount of money you will pay a lawyer depends on how complicated your case is and how big your claim is. To get the best price, it is a good idea to ask for quotes from more than one lawyer. You can do this easily by using Debitura.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Uganda
If you have written proof that the person you are owed money from, or a court order, you can go to the bailiff's court in Uganda to get your money.
The way to do this and how much it will cost varies depending on your situation. You can upload your case onto the Debitura website. Then you will get 3 different quotes based on your claim within 24 hours.
Get started with
Upload your claim and get 3 FREE quotes from our local collection partners.
Insolvency proceedings in Uganda
If the person you owe money to cannot pay you back, you can start a process called insolvency. This is when we sell their things to try and pay some of the money back.
Our analysis has shown that the risk of running a business in Uganda is medium. Based on this medium score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Uganda well. If possible, provide a short credit period or even better upfront payment. The medium risk score is based on the following factors:
The economic risk in Uganda
Our conclusion based on the economic risk factors, is that the economic risk in Uganda is medium-high (4 out of 6). An economic risk of 4 out of 6 is low in Africa.
GDP and economic growth are critical drivers for economic risk.
The GDP of Uganda is 40,43 bn. USD (2021), growing by 3,38% per year.
In terms of the size of its economy, Uganda ranks #88 out of 183 countries and has a medium-sized economy.
Having a view at the growth rate, it is ranked #118 out of 183 countries and is therefore considered an excellent growing economy.
GDP per capita is 858 USD, ranking Uganda number #159 out of 183 countries. The result of this is purchasing power of citizens in Uganda is low compared to the rest of the world.
You can see a more throughout picture of GDP and economic growth in Uganda in the table below:
Another significant influencer for the economic risk score is the inflation rate and the interest rates. You can see a more throughout picture of monetary KPIs in Uganda in the table below:
The business environment risk in Uganda
Our analysis shows that the business environment risk in Uganda is medium-high (4 out of 6), which is a relatively low risk score in Africa.
Economic freedom and rights determine the business environment risk in a country. You can see the critical facts for Uganda in the table below:
As you can see above, the property rights index is 45 in Uganda, which is considered quite low in Africa.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 45 in Uganda, a quite low score for a country in Africa.
Uganda's overall economic freedom index is 59 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Uganda
The political risk in Uganda is high, with a score of 5/6. This is a pretty average political risk score in Africa.
The governance and political stability indicators are critical drivers for political risk. An overview of Uganda can be seen in the data below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When transacting business in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Uganda, the rule of law index is at -0,35 points, with the score going from -2.5 (weak) to 2.5 (strong). Uganda has, therefore, a very low rule of law index, which means it is often close to impossible to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
Other drivers for the high political risks are the very weak control of corruption, the very weak political stability index, and the large shadow economy that is 31,88% of Uganda's GDP.
The commercial risk in Uganda
In Uganda, the commercial risk score is 2/4, which in our model is a low score. This low commercial risk score is pretty average compared to the average in Africa.
The commercial risk is impacted by a country's international trade relationships. You can see some of the key facts for Uganda in the table below:
Uganda has a negative trade balance of -10,64% of GDP. This means that Uganda imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing -0,7% annually - now 15,69% of GDP. Import of goods and services represents 26,33% of the GDP in Uganda.
The financing risk in Uganda
We have calculated the financing risk to be 3/4, which equals a medium risk. A medium financing risk score is pretty average for countries in Africa.
The country's banking system, efficiency, and stability influence the financing risk. You can find the critical facts for Uganda in the table below:
In Uganda, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). The result of this is accessibility and quality of credit information available in Uganda is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Uganda. Based on this, it should be possible to to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your rights as a creditor are 5 out of 12 and, therefore, weak.
Debt Collection in Uganda: Frequently Asked Questions (FAQs)
Debt collection in Uganda can be difficult, but there are options available to help you get paid by your customers. The process usually involves sending reminders to the debtor and then taking legal action if necessary. Debitura offers a risk-free, no-cure-no-pay solution for amicable collection and can assist with legal action and debt enforcement in Uganda. You can upload your claim to our website and receive three free quotes from local partners.
The debt collection process in Uganda involves three steps: Pre-legal collection, legal debt collection and debt enforcement. It starts with uploading your claim to a debt collection partner who will initiate an amicable collection campaign to get the debtor to pay or agree on a payment plan. If this fails, they will evaluate the case and recommend surveillance, legal collections or debt enforcement depending on factors such as amount owed. Debitura offers support for all three steps in Uganda.
In Uganda, if a debt is disputed, a civil lawsuit is required for legal debt collection. Debt enforcement and insolvency proceedings are also options. It's important to have a local lawyer to take legal actions. Debitura can help you find a lawyer and get quotes to ensure the best price. If the debtor is unable to pay, you can start insolvency proceedings to sell their assets to recover the debt.
At Debitura, we offer a no-cure-no-pay model for pre-legal collection with a success fee between 10-20%. The price for legal actions varies depending on your specific case and desired actions. We can provide 3 quotes from the best debt collection lawyers in Uganda to help you determine the best option for your situation.
The duration of debt collection in Uganda varies depending on the debtor and the case. If the case can be resolved in the pre-legal phase, the collection process usually takes between 3 to 6 months. However, if legal action is required to collect the debt, the process typically takes longer, from 12 to 18 months. The duration of debt collection is largely determined by the willingness of the debtor to cooperate and settle the debt, as well as the complexity of the case.