Top-Rated Debt Collection Agency in Ukraine
Fast and reliable debt collection in Ukraine - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
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Recovering your debt in Ukraine is easiest with this method.
Debitura specializes in debt recovery services in Ukraine, providing a wide range of solutions such as accounts receivables management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. Our team of experienced professionals has a deep understanding of Ukraine's debt collection laws and regulations, enabling us to deliver effective and efficient solutions to help businesses recover their outstanding debts.
Our team provides consistent and unwavering support throughout the entire debt collection process.
Tailored debt recovery approach.
We have a team of over 500 professionals specialized in handling international debt collection.
We achieve a 87% success rate with the lowest cost.
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LECCIS - Local Experts in Collection CIS and Baltics
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At LHUA we handle all types of Law including Debt Recovery, Litigation for individuals and companies alike, Civil and Criminal Law, Inheritance, Document Authentication, Notary Issues and Fraud Cases. We have successfully carried out more than 30 debt collection cases over the last 2 years. We have assisted international clients achieve their aims across Ukraine since 2012 with 100's of happy clients. From Pre-legal debt collection all the way to Insolvency proceedings and Civil lawsuits. We are one of the only English speaking Lawyers in Ukraine. So contact us now to discuss your case.
The ultimate guide about debt collection in Ukraine
If you are owed money by a business or customer in Ukraine, we can help you get your money back. We have helped hundreds of other businesses in Ukraine recover their debts, and we can help you too.
Collecting a debt in Ukraine can seem very difficult. There are many challenges, like different languages and customs, and laws that are different from what we have here. Plus, it is a long way away.
When you use a collection agency that knows the laws and customs of the country where the debtor lives, it is simpler to get your money back.
At Debitura, we put people first. This means that we try to get your money back while still being fair to the person who owes you money. We know that it is important to you to have a good reputation, so we make sure that our efforts preserve your good reputation. If you want to collect the debt yourself and understand the process from start to finish, keep reading this guide. If you would rather work with a local law firm that specializes in debt recovery in Ukraine, we can help you with that too.
Debitura provides an easy way to collect your debt in Ukraine and other countries. You can start by uploading your claim. We will assess your case and provide you with 3 free quotes from local debt collection lawyers in Ukraine within 24 hours. We use technology to help us manage our contacts and get better results. We also have a network of people who help us with things like debt, law, and supplies. These relationships are important to us, no matter how big or small they are.
Upload claim
Begin the process of debt collection in Ukraine for free. Simply create a profile and upload your case in under 2 minutes.
Pre-legal
We will attempt to collect your claim through our effective pre-legal recovery process for the initial 3 months with a 100% no-cure-no-pay approach.
Legal
In case your claim remains unpaid during the pre-legal phase, we offer 3 quotes from our nearby debt collection attorneys.
24/7 updates
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Ukraine
Do you have trouble getting paid by your Ukrainian customers? Do not worry; we make it easy for you to collect debt in Ukraine.
In Ukraine, the person who owes money is called "the debtor." The person who gave the money or invoice is called "the creditor." If the original creditor collects the debt, this is called "first-party collection." If the creditor uses someone else to collect the debt, this is called "third-party collections."
The debt collection process in Ukraine
The debt collection process in Ukraine is usually done in a few steps. The picture shows the standard way to collect debt in Ukraine:
1 Upload your claim:
If you want help to get your money back, you will need to find a debt collection partner. This is someone who helps people get their money back from someone who owes them money. You will need to upload your claim, or request, onto their website. If you use Debitura, we will provide you with 3 quotes from local partners in the European country where the person who owes you money lives. This service is free - there is no charge.
2 Amicable collection:
The collection process usually starts with sending reminders to the person who owes you money. This is called a campaign. The reminders go through email, SMS, and other ways of communication in the specific country. The goal is to get the debtor to pay or agree that they owe the debt and start a plan to pay it back. Debitura offers a no-cure-no-pay solution for amicable collection. This means that you only pay a small success fee if we recover your debt. Amicable collections with Debitura are, therefore 100% risk-free!
3 Evaluation:
If you have not received payment even after trying to work things out amicably, it is time to consider the next steps. We will look at the size of your claim, the chances of getting paid and other factors to help you decide what to do next. There are three typical next steps:
A Surveillance:
If your claim is below 2,000-5,000 euros, it is often not worth it to take more legal actions. This means that it would cost more money to go to court than you would get back from the person you are suing. In this case, we recommend "debt surveillance." This is when we keep trying to contact the person who owes you money and try to negotiate a friendly settlement between the two of you.
B: Legal collections:
It's a good idea to go through the legal system if you're making a big claim. The specific steps you'll have to take will vary depending on what you're claiming and how much you're claiming. Usually, it takes around one and a half to one and half years to finish the whole process.
This means that if you're planning to make a large legal claim, it's best to start the process right away. The process of making the claim will differ depending on the situation, for example, the amount of money being claimed, or the type of claim being made. It's generally a long process and typically takes between 12 to 18 months to finish.
C: Debt enforcement:
If the person you think owes you money agrees that they owe you money, or if a judge says they owe you money, you can ask the bailiff's court to help you get the money.
At Debitura, we can help you with all three steps in Ukraine.
Amicable collection in Ukraine
At Debitura, we have a process for Amicable collections that is 100% risk-free and very efficient. To get started, all you have to do is submit your claim, and we will begin working on it within 24 hours. We will then reach out to your debtor via all available channels in Ukraine, which may include e-mail, SMS, letters, calls and/or social media.
The goal of this process is to:
A) get the debtor to pay the entire amount or
B) get the debtor to agree that they owe the money and start a plan to pay it back
If the debtor does not agree that they owe you money, you cannot try to resolve it peacefully. You must go directly to legal collections.
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Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
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Legal collection in Ukraine
If your claim has not been paid during the amicable phase or the debtor disputes your claim, we will provide you with 3 free quotes from our local debt collection attorneys. In the legal phase, our local attorney will reach out to your debtor and try to negotiate a payment. Our partners can also go to court and get a payment order via the legal system in Ukraine. This payment order can then be used to enforce your claim via enforcement court.
You will need to pay for a lawyer to help you with your claim. The amount of money you pay the lawyer will depend on how big and complicated your claim is. To get the best price, we recommend that you ask for quotes from multiple lawyers so that you can compare prices. You can do this easily by using Debitura.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Ukraine
If you have a written acknowledgement of your claim from the debtor or a court order, you can use the bailiff's court in Ukraine to enforce your claim.
The process and cost of getting your money back will be different depending on your situation. You can upload your case to Debitura, and they will give you three different quotes based on your claim within 24 hours.
Get started with
debt enforcement
Upload your claim and get 3 FREE quotes from our local collection partners.
Our analysis concludes that the risk of doing business in Ukraine is high. Based on this high score, we recommend always charging upfront payment or using credit insurance when trading with customers in Ukraine, as it may be very difficult to get paid. The high risk score is based on the following factors:
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The economic risk in Ukraine
Our analysis shows that the economic risk in Ukraine is very high (6 out of 6). An economic risk of 6 out of 6 is high in Europe.
GDP and economic growth are critical drivers for economic risk.
The GDP of Ukraine is 200,09 bn. USD (2021), growing by 3,4% per year.
In terms of the size of its economy, Ukraine ranks #52 out of 183 countries and has a medium-sized economy.
In terms of growth rate, it is ranked #117 out of 183 countries and is therefore considered an excellent growing economy.
GDP per capita is 4836 USD, ranking Ukraine number #98 out of 183 countries. This means the purchasing power of citizens in Ukraine is average compared to the rest of the world.
You get a more detailed idea of GDP and economic growth in Ukraine in the table below:
Another significant influencer for the economic risk score is the inflation rate and the interest rates. You get a more detailed idea of monetary KPIs in Ukraine in the table below:
The business environment risk in Ukraine
Our analysis shows that the business environment risk in Ukraine is high (5 out of 6), which is a high risk score in Europe.
Economic freedom and rights determine the business environment risk in a country. You can see the critical facts for Ukraine in the table below:
As you can see in the table, the property rights index is 49 in Ukraine, which is considered low in Europe.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 64 in Ukraine, a quite low score for a country in Europe.
Ukraine's overall economic freedom index is 56 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Ukraine
The political risk in Ukraine is very high, with a score of 6/6. This is a high political risk score in Europe.
The governance and political stability indicators are critical drivers for political risk. An overview of Ukraine can be seen in the table below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When transacting business in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Ukraine, the rule of law index is at -0,66 points, with the score going from -2.5 (weak) to 2.5 (strong). Ukraine has, therefore, a very low rule of law index, which means it is often close to impossible to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
Other drivers for the very high political risks are the very weak control of corruption, the very weak political stability index, and the very large shadow economy that is 42,9% of Ukraine's GDP.
The commercial risk in Ukraine
In Ukraine, the commercial risk score is 4/4, which in our model is a high score. This high commercial risk score is high compared to the average in Europe.
The commercial risk is influenced by a country's international trade relationships. You can see some of the key facts for Ukraine in the table below:
Ukraine has a foreign exchange reserve of 30.97 bn. USD.
Ukraine has a negative trade balance of -1,12% of GDP. This means that Ukraine imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing -10,4% annually - now 40,75% of GDP. Import of goods and services represents 41,87% of the GDP in Ukraine.
The financing risk in Ukraine
We have calculated the financing risk to be 4/4, which equals a high risk. A high financing risk score is high for countries in Europe.
The country's banking system, efficiency, and stability influence the financing risk. You can find the extra information for Ukraine in the table below:
In Ukraine, the credit information sharing index is 7 on a scale from 0 (low) to 8 (high). This means the accessibility and quality of credit information available in Ukraine is medium-high.
This makes it easy for you to understand the credit risk of your counterpart in Ukraine. You should therefore be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your juridical rights as a creditor are 8 out of 12 and, therefore, medium.
The high financing risk for creditors also impacts the high interest rate in the private sector of 13,29%.
Debt Collection in Ukraine: Your FAQs Answered
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In Ukraine, debt collection is usually done through amicable and legal collections. To get started, upload your claim onto a debt collection partner's website. They will send reminders to the debtor to pay or agree on a plan to pay back the debt. If there is no success, the next steps are surveillance, legal collections, and debt enforcement. Debitura can help with all three steps in Ukraine. Their amicable collection is 100% risk-free, and they provide three quotes from local partners in the debtor's country for free.
The debt collection process in Ukraine typically involves three steps: pre-legal collection, legal debt collection, and debt enforcement. Pre-legal collection involves sending reminders to the debtor to pay or agree to a plan. If amicable collection fails, evaluation is done to recommend surveillance or legal collections. For large claims, legal collections are advised; debt enforcement involves asking the bailiff's court for help in retrieving the money owed. Debitura can assist with all three steps in Ukraine.
If a debt is disputed, a civil lawsuit is required for legal debt collection in Ukraine. Legal options include debt enforcement and insolvency proceedings. Local lawyers are required for these legal actions. Debitura provides 3 free quotes from local debt collection attorneys, who can negotiate with the debtor and go to court to get a payment order. The cost of a lawyer will depend on the size and complexity of the claim, so it is advised to compare prices from multiple lawyers.
Debitura offers a no-cure-no-pay model for pre-legal debt collection with a success fee between 10-20%. The cost for legal actions varies by case. Debitura provides 3 quotes from top debt collection lawyers in Ukraine.
The duration of debt collection in Ukraine varies according to the debtor and the case. If the case is resolved in the pre-legal phase, it usually takes 3-6 months. If legal action is required, it could take 12-18 months. The time frame may also depend on the complexities of each case.
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