Debt Collection Agency in Kinshasa – DEBISOL
DEBISOL is a premier debt recovery agency in the Democratic Republic of Congo offering effective risk-free debt collection services, positioning itself as the go-to partner for debt recovery with a "No Collection, No Fees" model since 2020, recognized as the Best Debt Collection Service in Africa by Worldwide Finance Awards 2025, and serving 50 countries; DEBISOL is an exclusive Debitura partner offering No Cure No Pay debt collection based on Debitura’s risk-free standard terms and pricing.
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Company description
About Debisol – Debt Collection in the Democratic Republic Of Congo
DEBISOL is an esteemed debt collection agency operating in Kinshasa, Democratic Republic of Congo. Known for its effective risk-free services, DEBISOL has been a trusted partner in debt recovery since its inception in 2020.
Proven Results
DEBISOL has established itself as a leader in the industry, evidenced by its recognition as the Best Debt Collection Service in Africa by the Worldwide Finance Awards 2025. The agency's commitment to quality is further validated by its memberships in prestigious organizations such as the International Credit Exchange and EOS Group. These affiliations ensure that DEBISOL stays at the forefront of industry standards, delivering top-notch services in commercial debt recovery.
Meet the Team
The success of DEBISOL can be attributed to its talented team of 48 professionals. Notable figures include Myv Kilolo Nsuanda, a visionary leader specializing in integrated real estate solutions; Gloire Irenge Habamungu, a global specialist in debt collections and civil investigations; and Moïse Bolanyate, who leads projects and marketing strategies. Together, they uphold DEBISOL's reputation as a premier debt collection agency in Kinshasa.
Services & Industries
DEBISOL excels in providing pre-legal (amicable) debt collection services in the Democratic Republic of Congo. As the exclusive Debitura partner, the agency offers risk-free, No Cure No Pay pre-legal debt collection, maximizing recovery while minimizing client risks. They serve industries across local and international markets, demonstrating a unique capacity to handle diverse client needs with expertise and professionalism.
Comprehensive Coverage
With a footprint across 50 countries, DEBISOL delivers seamless debt recovery solutions. The agency covers regions such as Cameroon, Rwanda, and Zimbabwe, among others. This extensive reach is complemented by a TrustScore of 3.7/5 on Trustpilot, emphasizing the firm's dedication to trust and efficiency. For further context, see Debitura’s Democratic Republic Of Congo debt‑collection guide, which outlines local regulation and best practices.
PRICING MODEL
As an exclusive partner, DEBISOL offers pre-legal debt collection under Debitura’s Standard Debt Collection Agreement and pricing.
This approach means clients incur no upfront costs for pre-legal recovery efforts. A success fee is charged only if DEBISOL successfully recovers the claim.
If the claim is not recovered, clients incur no fees, aligning with the “No Cure No Pay” debt collection philosophy.
What success fee applies?
The success fee is determined by factors such as debtor location, claim size, and claim age, with newer and larger claims generally attracting lower fees.
For detailed pricing, visit: Debitura Pricing
Legal Action
Legal proceedings might be necessary in specific cases, such as disputed claims or unsuccessful pre-legal attempts. Legal escalation is excluded from the standard No Cure No Pay agreement. Should legal action be imperative, DEBISOL secures a custom quote for client review and approval through the Debitura platform.
Process
To begin a debt recovery claim with DEBISOL, clients must first create a free profile on Debitura. Once registered, they can submit their claims via the Debitura portal, where full transparency regarding any applicable fees is ensured before submission. During this process, clients will also digitally sign a Power of Attorney through the platform, authorizing DEBISOL to manage pre-legal debt collection activities.
Debitura’s Standard Debt Collection Agreement
DEBISOL operates as an exclusive Debitura partner, adhering strictly to Debitura's Standard Debt Collection Agreement. This agreement establishes the minimum service-level requirements, ensuring consistency and effectiveness throughout the pre-legal phase.
Pre-Legal Debt-Collection Workflow
DEBISOL's pre-legal approach is designed to adapt to the unique requirements of each case. However, the process typically follows these structured steps:
- Step 1 — Case approval (≤ 48 hours): DEBISOL conducts an initial review of the submitted documentation to confirm acceptability of the claim and proceeds accordingly.
- Step 2 — Skip-tracing: Verification and update of the debtor's location and contact information to facilitate accurate communication.
- Step 3 — Formal demand notice: Issuance of a written demand for payment directed to the debtor, clearly detailing the owed amount and payment deadlines.
- Step 4 — Multi-channel collection campaign (2–4 months): DEBISOL initiates a strategic campaign using letters, emails, phone calls, and SMS to incentivize payment. If an immediate settlement faces hurdles, negotiations for an instalment plan are conducted.
- Step 5 — Legal escalation (optional): In the instance that pre-legal measures fall short after four months, the agency may recommend proceeding to legal action. This step lies outside the standard agreement and will only be undertaken with explicit written consent and transparent cost agreements.
Explore effective debt recovery with Debitura. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. Operating in 183 countries, Debitura ensures comprehensive coverage. In the Democratic Republic Of Congo, creditors benefit from a no‑cure‑no‑pay policy, ensuring risk-free collection efforts. The debt collection agency Democratic Republic Of Congo specializes in prompt and efficient processes. Creditors can access valuable insights in the Democratic Republic Of Congo debt-collection guide, detailing statutory interest rates and collection timelines. Join the Africa debt-collection network to harness reliable local expertise for impeccable results.
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Top-Rated Debt Collection Agency in Congo
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