Debt Collection Agency in Muscat – SADAD International L.L.C.
SADAD International L.L.C. is a premier debt recovery agency in Oman offering effective risk-free debt collection services; founded in 2001, it is the exclusive Debitura partner in Oman, providing No Cure No Pay collections with ISO 9001:2015 certification and serving Oman, UAE, KSA, and Bahrain.
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Company description
About SADAD International L.L.C. – Debt Collection in Oman
SADAD International L.L.C. is a leading debt collection agency in Muscat, known for its comprehensive financial recovery solutions. With a robust presence in Oman and the wider GCC region, SADAD specializes in risk-free debt recovery services that include legal debt recovery supported by an experienced in-house legal team.
Proven Results
Since its inception in 2001, SADAD International has established itself as a premier debt recovery agency with a strong reputation for achieving high recovery rates. The firm is ISO 9001:2015 certified, underscoring its commitment to quality and excellence. Recent accolades include winning the Oman CX Awards 2025 for Excellence in B2B Services, highlighting its capability in delivering superior service. Additionally, with backing from the esteemed Bahwan Group, SADAD ensures effective solutions tailored to each client's unique needs.
Meet the Team
Founded on principles of integrity and professionalism, SADAD International’s team consists of 50 skilled experts in debt recovery and receivables management. Notable team members include Mohammed Al Mwali, who drives strategic initiatives, Jawed Mohammed, renowned for his negotiation expertise, and Badar Alnazwani, specializing in legal collections. Their collective experience exceeds 40 years, making them a formidable force in the industry. The firm operates under the Ministry of Commerce, Industry and Investment Promotion, ensuring regulatory compliance with a commercial license for its services.
Services & Industries
SADAD International is an expert in pre-legal (amicable) debt collection in Oman, offering a unique risk-free service model known as No Cure No Pay collections, exclusively through its partnership with Debitura. The firm covers diverse sectors such as banking, logistics, and retail, providing services that include receivables management, credit evaluation, and offshore call center operations. For further context, see Debitura’s Oman debt-collection guide, which outlines local regulation and best practices.
Regional Coverage
SADAD International L.L.C. extends its operational expertise beyond Oman, serving the United Arab Emirates, the Kingdom of Saudi Arabia, and Bahrain. This regional coverage ensures that clients benefit from the firm’s extensive local knowledge and international reach, backed by proprietary recovery systems that enhance efficiency and transparency. SADAD’s dedicated approach and commitment to ethical practices make it a trusted partner for businesses across these countries, providing strategic support for tackling both straightforward and complex commercial debt recovery challenges.
PRICING MODEL
As an exclusive partner, SADAD International L.L.C. offers pre-legal debt collection through Debitura’s Standard Debt Collection Agreement and standard pricing.
The firm employs a "No Cure No Pay" pricing model, ensuring no upfront costs for pre-legal recovery. Clients incur a cost only when SADAD International L.L.C. successfully recovers the claim.
If the claim remains unrecovered, clients owe nothing under the “No Cure No Pay” debt collection model.
Success Fee Details
The success fee is variable, influenced by factors such as debtor location, claim size, and claim age. Newer and larger claims can benefit from reduced fees.
For exhaustive pricing details, visit the following link: https://www.debitura.com/pricing
Legal Action Considerations
Certain circumstances, such as disputed claims or unsuccessful pre-legal efforts, may necessitate legal action. This is outside the standard No Cure No Pay agreement. In such cases, SADAD International L.L.C. provides a custom quote through the Debitura platform for client approval.
Process
To submit a debt-recovery claim to SADAD International L.L.C., please first create a free profile on Debitura. Once registered, upload your claim through the Debitura portal. During this process, you will digitally execute a Power of Attorney (PoA) via the Debitura platform, authorising SADAD International L.L.C. to carry out pre-legal debt collection activities on your behalf.
Debitura’s Standard Debt Collection Agreement
As an exclusive Debitura partner, SADAD International L.L.C. operates under Debitura’s Standard Debt Collection Agreement. This agreement defines the Minimum Service-Level Requirements that must be met throughout the pre-legal stage.
Pre-Legal Debt-Collection Workflow
The exact collection strategy is tailored to each case, yet it generally follows these steps:
- Step 1 — Case Approval (≤ 48 hours): SADAD International L.L.C. reviews the submitted documentation and confirms acceptance of the claim.
- Step 2 — Debtor Tracing: Conduct a thorough investigation to locate and verify debtor details.
- Step 3 — Formal Demand Notice: Issue a structured demand for payment to the debtor.
- Step 4 — Consistent Follow-Ups (3–6 months): Execute a multi-channel collection campaign using letters, emails, phone calls, and SMS messages to secure full payment. If immediate settlement is not achievable, negotiate an instalment agreement.
- Step 5 — Legal Escalation (optional): If pre-legal efforts do not succeed within six months, SADAD International L.L.C. may recommend initiating legal proceedings. Legal action falls outside the scope of the Standard Debt Collection Agreement. All associated costs will be clearly quoted in the Debitura portal and will require explicit written approval before proceeding.
Debitura transforms debt recovery through its advanced platform, routing claims to vetted local experts for tailored, swift action. Active in 183 countries, the firm extends its reach to Oman. Their no-cure-no-pay benefit assures clients pay only upon successful collection in Oman. For a comprehensive understanding of debt recovery, visit their debt collection agency Oman page. Creditors can discover legal insights, including statutory interest and procedural timelines, in the Oman debt-collection guide. To learn more about the regional strategies, visit the Asia debt-collection network.
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Top-Rated Debt Collection Agency in Oman
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