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Debitura vs Intrum

Intrum and Debitura both help businesses collect unpaid invoices from debtors abroad. Here is how they compare on model, fees, coverage and tools, using each company's own website.

Last checked 17 October 2026Facts from each company's own siteChecked by the Debitura team

See your fee How Debitura works

The short answer

Checked 17 October 2026

As of 17 October 2026, Intrum collects abroad through its own offices in 20 countries and a partner network it puts at 160 to 180 further markets^[1]^[5]. It does not publish rates: Intrum Germany charges a percentage of what is collected, set per claim, and the global site points to a quote from local sales^[4]^[10]. Debitura's published fee is from 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country, with $0 upfront; on a $10,000 claim against a business in Germany the calculator shows 9.5%. Which one fits depends on your debtors, your volume and how you like to work.

IChoose Intrum if

You want to sell overdue receivables, as a one-off portfolio or through forward flow, instead of placing them for collection.
You run high-volume collections in several European countries and want one agreement, one IT integration and one English-speaking account manager.
You want invoicing, payment services, collection and credit optimisation from one group with its own offices in 20 European countries.

DChoose Debitura if

You have a single overdue invoice or a modest volume and want to start online today.
You want the fee shown on each claim before you submit, not a negotiated service agreement.
You want to talk to the collector on each case in a case chat.

Facts from each company's own website, with numbered sources.See the full comparison

At a glance

Debitura and Intrum in 30 seconds

Six things buyers compare first. "Same" means the model is alike, not identical; check the full table for detail.

Debitura (us)IntrumSame or differs

Pricing model

Debitura (us)No Cure, No Pay success fee

IntrumSuccess fee %, set per claim; quote

Same

Published fee

Debitura (us)From 6% in Europe, 7.5% elsewhere

IntrumNot published

Differs

Upfront cost

Debitura (us)$0 upfront, no setup fee

IntrumNo fee until collected (Intrum Germany)

Differs

Coverage as stated

Debitura (us)180 countries

IntrumOwn offices in 20; partners 160 to 180 more

Differs

Getting started

Debitura (us)Self-service sign-up

IntrumContact form or sales team

Differs

API and integrations

Debitura (us)REST API, webhooks, MCP server

IntrumHub: one IT integration; API not stated

Differs

Side by side

Debitura and Intrum compared

Fifteen points in five groups. Text first, with a mark where a plain answer helps. Numbers in brackets link to the source.

How to read the marks:Yesstated on the company's siteNothe site says it does notPartlywith limits or conditionsNot stated on its sitewe did not find it, which is not the same as noQuote onlyprice given on request

What each company states on its own website, checked 17 October 2026.
Topic	Debitura (us)	Intrum
How it works
What it is	A debt collection platform. Each claim is matched to a licensed local collection agency or law firm in the debtor's country, which collects under local law.	Credit management group offering debt collection, debt purchase, invoice and payment services and credit optimisation^[3]^[9]. Its international collection service recovers overdue invoices from customers abroad^[1].
Who collects abroad	A licensed local partner in the debtor's country, matched to the case. You talk to the partner directly in the case chat.	Intrum's own offices in 20 countries, plus a global partner network elsewhere^[1]. Legal proceedings abroad go through local legal partner networks^[12]. The partners are not named on its site.
Coverage as stated	180 countries.	Pages give different figures: offices in 20 countries plus a partner network 'covering additional 160 markets'^[1]^[5]; a partner network 'covering 180 markets'^[1]; services 'in 180 Ländern' (Intrum Germany)^[10]; 'over 160 countries'^[13].
Cost
Pricing model	No Cure, No Pay. You pay a success fee only when money is recovered.	Intrum Germany, international collection: a fee only once the claim is collected, as a percentage of the amount paid^[10]. Global pages: price 'varies depending on contract length and customer case volumes', with a quote from local sales^[4]. The multinational hub uses 'a market-based pricing model'^[2].
Published fee	YesFrom 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country, shown before you submit. Example: 9.5% on a $10,000 claim against a business in Germany.	Quote onlyNot published. Intrum Germany says its fee depends on the claim's age, value, location and profile (business or consumer)^[10].
Upfront cost and subscriptions	$0 upfront. No setup fee or retainer. Managed Services for large volumes is an optional paid subscription from $1,000 a month.	Intrum Germany charges a fee only once the claim is collected^[10]. Set-up, membership or subscription costs: not stated on its site.
Legal phase	Optional. Quoted separately, and only starts if you accept the quote.	If amicable steps fail, Intrum assesses the case and presents legal options so you can decide based on cost, likelihood of success and local law^[1]^[4]. Abroad, proceedings go through local legal partner networks^[12]. How legal costs are priced: not stated on its site.
Minimum claim	Set per market and debtor type, shown in the fee calculator. For example $100 for a business debtor in Germany and $500 in the US.	Not stated on its site
Getting started
B2B or B2C	YesBusinesses and consumers (B2B and B2C).	Businesses and consumers. Intrum Germany sets its fee partly by claim profile, 'Business oder Verbraucher' (business or consumer)^[10]; its debt purchase covers 'high-volume consumer transactions or complex B2B contracts'^[9].
Getting started	Self-service. Create a free account and submit a claim online. You see the fee before you submit.	Sales led: contact form or local sales team, then a quote^[4]^[10]. Self-service sign-up: not stated on its site.
Day to day
Case tracking and contact with the collector	Every case, message and payment on one platform, with case chat directly with the partner. Partners must resolve open tasks and respond within 48 business hours.	Intrum Germany gives clients Intrum Web, a client portal open around the clock with open and closed cases and amounts recovered^[10]. The international service promises regular progress reports and a dedicated point of contact^[1]; hub clients get one English-speaking account manager and one reporting system^[2].
Integrations and API	CSV import, accounting integrations, Zapier, a REST API with webhooks, and an MCP server for AI assistants.	Hub clients connect their system once: 'One single IT integration' covering all hub markets^[2]. Public API documentation and accounting integrations: not stated on its site.
Data and contract
Contract	One Standard Debt Collection Agreement, signed once, for every country.	Pricing 'varies depending on contract length and customer case volumes'^[4]. The Multinational Collections Hub works with 'a single global agreement' and multi-level SLAs^[2]. Term length: not stated on its site.
Exclusivity per case	The matched partner has a six-month collection period on each case.	Not stated on its site
Data processing and hosting	Debitura is your processor. The DPA is signed self-service. Hosted on Microsoft Azure in the EU, encrypted in transit and at rest.	Intrum acts as data controller when it collects debt^[11]. Personal data generally stays in the EEA, but may go to Intrum's representative in the debtor's country for international collection^[11]. Hosting location and a client DPA: not stated on its site.

Prices, coverage and services change. Check Intrum's own site before you decide.

What it costs

What does each cost on a real claim?

One example, worked through with each company's published numbers. Legal action is extra with both and is quoted separately.

Check your own claim

$10,000 invoice, business debtor in Germany, under 12 months overdueRecovered in full. Debitura's minimum claim in this market: $100.

Debitura (us)9.5%

Success fee $950, shown before you submit.

Other feesNone. No membership or upfront cost.

You keep, if recovered in full$9,050

If 12 to 24 months overdue: 17.5% ($1,750).

IntrumQuote

Quote on request. Not published.

Other fees

Intrum Germany charges a percentage of the amount collected, set per claim; the percentage is not published^[10]

You keep, if recovered in fullNot published

Debitura: pricing calculator, 17 October 2026. Intrum: no rate published on its own website, see sources.

Debitura's fee depends on claim size and the debtor's country: from 6% in Europe on amounts of $150,000 and above, and from 7.5% elsewhere. Claims over 12 months cost more, and the uplift is shown before you submit. See every fee band.

Credit where it is due

What Intrum does well

Three facts from Intrum's own website.

Own offices in 20 countries

Intrum states it has offices in 20 European countries and serves around 70,000 businesses[3][6]. It was founded in 1923, has its registered office in Stockholm and is listed on Nasdaq Stockholm[5][7][8].

One hub for multinational collection

Its Multinational Collections Hub offers a single global agreement, multi-level SLAs, one reporting system and one IT integration for all hub markets[2].

Debt purchase alongside collection

Intrum buys receivables at a percentage of face value, as one-off sales or forward-flow deals, from consumer and B2B portfolios[9].

An honest answer

When is Intrum the better choice?

Some cases fit Intrum better. If yours is one of them, we would rather you knew now.

Intrum may suit you better if

You want to sell receivables, as a one-off portfolio or through forward flow, rather than collect them^[9].
You collect at high volume across many European markets and want one global agreement with multi-level SLAs and a single IT integration^[2].
You want the same group to run invoice and payment services and credit optimisation alongside collection^[3].

Debitura is likely the better fit if

You have a single overdue invoice or a modest volume and want to start online today.
You want the fee shown on each claim before you submit, not a negotiated service agreement.
You want to talk to the collector on each case in a case chat.

How Debitura works

What you get on every case

Debitura is a platform, not an agency. A licensed local partner collects; you sign one agreement and follow every case in one place.

Illustration

Your success fee

9.5%

Germany, business, $10,000Europe

Estimated fee$950

You receive$9,050

Upload this claim

The fee before you submit

Pick the debtor's country, the amount and how overdue it is. The fee and the minimum claim for that market show before you submit. If nothing is recovered, you pay nothing.

See your fee

Illustration

Local partnerLetter sent today in the debtor's language. I will call their finance team on Monday.

YouThanks. They asked to pay in two parts last month.

Local partnerNoted. I will propose a two-part plan for your approval.

A licensed local partner, in direct contact

Each claim is matched to a licensed agency or law firm in the debtor's country. You talk to them in the case chat, and partners must resolve open tasks and respond within 48 business hours.

See the platform

Illustration

Standard Debt Collection AgreementSigned once. Applies in every country.

One agreement for every country

You sign the Standard Debt Collection Agreement once. The same No Cure, No Pay terms apply wherever the debtor is, and legal action only starts if you accept a quote.

See what you sign

See how it works Tour the platform

Switching

Moving from Intrum to Debitura

You can start with your next overdue invoice. Nothing has to move at once.

Create a free account
Sign up online. There is no setup fee.
Sign the agreement once
The Standard Debt Collection Agreement covers every country.
Send new claims
By form, CSV, an accounting integration, Zapier or the API.
Work with the partner
Talk to the local partner on each case in the case chat.

Open cases. Cases already placed with Intrum usually stay there until they close. Check your current agreement for notice periods before you move anything.

Other options

Other alternatives to Intrum

Collection groups, credit insurers, international agencies, law firms and platforms all collect abroad, in different ways.

All comparisons

Large collection group

EOS

Own companies in their core markets and partners elsewhere, usually sold to large companies through quotes and service agreements.

Debitura vs EOS

Credit insurer's collection arm

Atradius Collections

Collection next to credit insurance, often included for policyholders and priced by quote for others.

Debitura vs Atradius Collections

International agency

CMC Worldwide

Own collectors in a few hubs, working debtors abroad in their language, with partners or lawyers where needed.

Debitura vs CMC Worldwide

Law-firm collector

Bierens

Law firms that specialise in collection, with in-house lawyers who can take a case to court.

Debitura vs Bierens

Collection platform

Oddcoll

Online platforms that send each case to a local agency or law firm in the debtor's country.

Debitura vs Oddcoll

Guide

International debt collection agencies compared

Every type of provider side by side: fees, coverage, minimum claim and how each one works.

Read the comparison

FAQ

Debitura vs Intrum: questions

Does Intrum publish its international collection fees?

No, Intrum does not publish rates for international collection. Intrum Germany says it charges a percentage of the amount collected, set by the claim's age, value, location and whether the debtor is a business or a consumer. The global site asks you to contact local sales for a quote.

In how many countries does Intrum collect?

Intrum collects through its own offices in 20 European countries and a partner network elsewhere. Its pages put that network at 'additional 160 markets', '180 markets' or 'over 160 countries'.

Does Intrum buy debt?

Yes, Intrum buys receivables, including overdue invoices and non-performing loans, at a percentage of face value. It offers one-off sales and forward-flow deals.

How do I follow my cases with Intrum?

Intrum Germany gives clients Intrum Web, a client portal open around the clock that shows open and closed cases and amounts recovered. Hub clients also get one reporting system for all countries.

Can I move open cases from Intrum to Debitura?

Cases already with Intrum usually stay there until they close. You can send new claims to Debitura at any time; check your current agreement for notice periods.

Is Debitura a collection agency?

No. Debitura is a debt collection platform. We match your case to a licensed local collection agency or law firm in your debtor's country, which does the collection under local law. We provide the agreement, the platform and the quality checks.

Does Debitura charge anything upfront?

No. Debitura charges $0 upfront, with no setup fee or retainer. You pay a success fee only on money that is recovered, and legal action is quoted separately and only starts if you accept.

Sources and method

Where these facts come from

How we compare

We read each company's own website and quote what it states, with the page and the date. Where pages disagree, we show every figure. Where we found nothing, we write "Not stated on its site", which is not the same as "no". We have no inside knowledge of other companies' terms.

Debitura's figures

Debitura's fees come from the Debitura pricing calculator, debitura.com/pricing, read on 17 October 2026. Your exact rate is shown before you submit. Other Debitura figures: 180 countries; median 33 days to first payment and median 44 days to close, European cases.

Last checked

17 October 2026, by the Debitura team.

What changed

17 October 2026: page rebuilt. Every fact rechecked on each company's own website. Rows added for minimum claim, legal phase, exclusivity and data.

Sources

Intrum, International collection - Recover overdue payments from customers abroad. intrum.com/business-solutions/debt-recovery-services/international-col, accessed 17 October 2026.
Intrum, Multinational Collections Hub | Simplifying multinational debt recovery for global businesses. intrum.com/business-solutions/debt-recovery-services/multinational-col, accessed 17 October 2026.
Intrum, Ethical collections to recover your unpaid invoices | Intrum. intrum.com/business-solutions/debt-recovery-services, accessed 17 October 2026.
Intrum, Ethical and effective debt recovery solutions | Intrum. intrum.com/business-solutions/debt-recovery-services/debt-collection-r, accessed 17 October 2026.
Intrum, Enabling financial health for people, businesses, and society. intrum.com/about-us/who-we-are/about-intrum, accessed 17 October 2026.
Intrum, Mission | Intrum AB (publ). intrum.com/about-us/who-we-are/mission, accessed 17 October 2026.
Intrum, Intrum AB (publ) | Intrum. intrum.com/about-us/leadership-governance/intrum-ab-publ, accessed 17 October 2026.
Intrum, The share | Intrum. intrum.com/investors/the-share, accessed 17 October 2026.
Intrum, Debt purchase services. intrum.com/business-solutions/debt-purchase-services, accessed 17 October 2026.
Intrum, Internationales Forderungsmanagement | Intrum Deutschland. intrum.de/business-losungen/services/forderungsmanagement/internationa, accessed 17 October 2026.
Intrum, Privacy & terms | Intrum. intrum.com/about-us/privacy/privacy-terms, accessed 17 October 2026.
Intrum, How to recover a commercial debt abroad: a step-by-step guide | Intrum. intrum.com/insights/guides-and-articles/how-to-recover-a-commercial-de, accessed 17 October 2026.
Intrum, Intrum | International debt recovery: what businesses need to know. intrum.com/insights/guides-and-articles/international-debt-recovery-wh, accessed 17 October 2026.

Our approach. We respect the companies we compare with and do not speak badly about them. We describe how each service works, credit what it does well and link to the source. Spotted something out of date? Write to contact@debitura.com and we will check it.

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