Debt Collection Agency in Vilnius: CCS-customers care services UAB
CCS-customers care services UAB is a premier debt recovery agency in Vilnius offering effective Debt Collection services in Lithuania, established in 2013, and serving across the Baltics and Central Europe, with membership in The TCM Group.
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Company description
About CCS-Customers Care Services – Debt Collection in Lithuania
CCS-customers care services UAB, established in 2013, is a leading debt collection agency in Vilnius, providing expert B2B and B2C debt recovery solutions. Known for its professionalism and commitment, the agency excels in delivering efficient results while maintaining strong client relationships.
Proven Results
With a solid foundation in B2B receivables management, CCS-customers care services UAB is a member of The TCM Group, highlighting its credibility and commitment to excellence. The firm prides itself on its ability to handle complex claims efficiently, ensuring professional debt recovery both in Lithuania and internationally. This approach has established CCS as a reliable partner across various industries, including financial institutions and manufacturing.
Our Process
CCS-customers care services UAB follows a meticulous multi-stage process designed to maximize recovery success. Each case is managed with a focus on transparency and effective communication.
- Initial analysis of debtor identity, overdue duration, and total amount.
- Debtor contact through formal notices and direct dialogue for solution exploration.
- Negotiation of flexible payment schedules and continuous monitoring.
- Implementation of automated reminders for timely installment compliance.
- Initiation of legal procedures if amicable resolution fails.
Meet the Team
Under the leadership of Director Audrius Astrauskas, CCS-customers care services UAB employs a dedicated team of 18 professionals. The firm focuses on fostering long-term client partnerships and ensuring successful debt recovery strategies. The experienced staff are equipped to handle diverse cases, demonstrating strong expertise in the sector.
Services & Industries
Specializing in services like debt collection and InvoRep payment management, CCS-customers care services UAB caters to industries such as service providers and residential property management. Its capabilities extend beyond Lithuania to the Baltics and Central Europe, ensuring a broad reach. Learn more through the Debituras Lithuania debt-collection guide for insights into regional practices.
```PRICING MODEL
CCS-customers care services UAB employs a contingency-based pricing model for debt collection, where clients incur no fees unless debts are recovered. This no-win-no-fee approach is applicable for claims that have aged beyond 90 days from Lithuanian debtors. For international claims, pricing is customized to address unique legal and logistical challenges. CCS offers various fee structures, including a fixed-fee option for straightforward claims, a success fee model with rates between 10% and 30% based on the debt's complexity, and a hybrid model combining a fixed fee with a lower contingency rate.
Factors such as debt size, complexity, and the potential for legal proceedings influence which pricing structure is most appropriate. In cases requiring cross-border legal assistance, bespoke contingency proposals are developed. As a VAT-registered entity, Lithuanian VAT is applicable to all services, with fees invoiced post-recovery and clear payment terms outlined in client agreements. Any additional costs, such as legal fees, are pre-communicated to ensure transparency. Request a detailed quote to explore the most cost-effective recovery solution for your business.
Process
Debitura matches each case to a vetted local partner and you pay a success fee only when money is recovered. Read how debt collection works in Lithuania.
Services offered
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Debt Collection Agency in Lithuania: No Win, No Fee
