Debt Collection Agency in Sofia – Collect Center
Collect Center is a premier debt recovery agency in Bulgaria offering effective risk-free Debt Collection services, positioning itself as the go-to partner for debt recovery since 2019 with a success-fee model, EU-wide operations, and exclusive Debitura partnership, adhering to No Cure No Pay terms.
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Company description
About Collect Center – Debt Collection in Bulgaria
Collect Center Ltd., established in 2019, is a leading debt collection agency in Sofia. Specializing in both judicial and extrajudicial debt recovery, the company caters to clients across Bulgaria and the European Union.
Proven Results
As a prominent member of the Receivables Management Association, Collect Center adheres rigorously to professional standards and ethical guidelines. Its membership in the Association of Collection Agencies in Bulgaria further underscores its commitment to excellence. This dual membership positions Collect Center as a trusted partner within the industry, exemplifying its capacity to deliver effective legal debt recovery solutions. The firm's adherence to these standards ensures that clients receive reliable and efficient service, reinforcing Collect Center's reputation as a top-performing agency.
Meet the Team
With a team of six professionals, Collect Center boasts a wealth of experience drawn from major international banks and non-banking institutions. The firm is led by Ivalyo Vasilev Sotirov, alongside Anton Dimitrov Korichkov, both serving as Managing Directors. Their expertise is complemented by a focus on providing comprehensive debt recovery strategies that are both effective and ethical. This leadership ensures that the firm remains at the forefront of the industry, consistently achieving successful outcomes for its clients.
Services & Industries
Collect Center prides itself on being an expert in pre-legal (amicable) debt collection in Bulgaria, offering a wide array of services that include soft collection by telephone, field collection through on-site negotiations, and judicial collections via court proceedings. The firm's unique selling proposition lies in its exclusive partnership with Debitura, allowing it to offer risk-free (No Cure No Pay) pre-legal debt collection services. Collect Center's services are particularly sought after in the financial services and real estate industries, where they efficiently manage commercial debt recovery processes. For more insights, see Debitura’s Bulgaria debt‑collection guide, which outlines local regulation and best practices.
PRICING MODEL
As an exclusive partner, Collect center provides pre-legal debt collection under Debitura’s Standard Debt Collection Agreement and pricing. This relationship ensures a streamlined, reliable approach to debt recovery, free from unexpected costs.
This means no upfront costs for pre-legal recovery. Clients only pay a success fee if Collect center successfully recovers the claim. If Collect center does not recover the claim, clients pay nothing, known as “No Cure No Pay” debt collection.
What success fee applies?
The success fee depends on debtor location, claim size, and claim age. Newer and larger claims have lower fees. View detailed pricing here: Debitura Pricing
Legal Action
In certain cases, legal action may be necessary, such as disputed claims or unsuccessful pre-legal efforts. Legal escalation is not covered by the standard No Cure No Pay agreement. If legal action is required, Collect center provides a custom quote via the Debitura platform for client approval.
Process
To submit a debt-recovery claim to Collect Center, you must first create a free profile on Debitura. Once registered, upload your claim through the Debitura portal. During this process, you will digitally execute a Power of Attorney (PoA) via the Debitura platform, authorizing Collect Center to carry out pre-legal debt collection activities on your behalf.
Debitura’s Standard Debt Collection Agreement
As an exclusive Debitura partner, Collect Center operates under Debitura’s Standard Debt Collection Agreement. This Agreement outlines the Minimum Service-Level Requirements that must be met throughout the pre-legal stage.
Pre-Legal Debt-Collection Workflow
The collection strategy is customized for each case but generally follows these steps:
- Step 1 — Case approval (≤ 48 hours): Collect Center reviews the submitted documentation and confirms acceptance of the claim.
- Step 2 — Skip-tracing: The debtor's location and contact details are verified and updated in the system.
- Step 3 — Formal demand notice: A written demand for payment is issued to the debtor.
- Step 4 — Multi-channel collection campaign (3–6 months): A coordinated campaign involving telephone calls, letters, emails, and on-site visits is conducted to secure full payment. If immediate settlement is not achievable, an installment agreement is negotiated and signed.
- Step 5 — Legal escalation (optional): If pre-legal efforts do not succeed within six months, Collect Center may recommend initiating legal proceedings. Legal action falls outside the scope of the Standard Debt Collection Agreement. All associated costs will be clearly quoted in the Debitura portal and will require your explicit written approval before proceeding.
Debitura offers seamless international debt recovery solutions. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. Operating in 183 countries, the firm provides extensive coverage for global creditors. One key advantage in Bulgaria is the no‑cure‑no‑pay policy, ensuring clients only pay when collections are successful. With the debt collection agency Bulgaria, creditors gain insights into Bulgaria’s statutory interest rates and typical debt collection timelines. For those looking to collect debt in Bulgaria, a detailed guide offers essential legal and procedural information. Engage with Debitura’s Europe debt‑collection network for efficient solutions tailored to Bulgaria’s jurisdictional requirements.
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Top-Rated Debt Collection Agency in Bulgaria
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