Debt Collection Agency in Gurugram – GCS Management Solutions India Pvt Ltd.
Global Credit Solutions (GCS) is a leading debt collection and cash flow management group with a presence in 97 countries, facilitating borderless transactions. GCS specialises in reducing the DSO of clients, thereby supporting their cash flows optimization. With a strong team of specialists worldwide, GCS leverages international expertise to deliver industry-best services.
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Company description
About GCS Management Solutions – Debt Collection in India
About GCSGlobal Credit Solutions (GCS) is a leading debt collection and cash flow management group with a presence in 97 countries, facilitating borderless transactions. GCS specialises in reducing the DSO of clients, thereby supporting their cash flows optimization. With a strong team of specialists worldwide, GCS leverages international expertise to deliver industry-best services.
Proven ResultsGCS Management Solutions has supported over 1,800 clients globally, reinforcing its position as a trusted leader in credit and receivables management. The company is affiliated with IACC, FENCA, and CII, reflecting its commitment to compliance and ethical recovery practices. With operational capabilities across the globe, GCS delivers efficient, seamless, and legally compliant debt-collection solutions for both domestic and international portfolios.
ProcessGCS follows a structured, well-defined and amicable recovery process that includes regular follow-ups, timely escalations, skip tracing, field visits, and legal/compliance guidance on all accounts. The approach focuses on restoring and maintaining strong debtor–creditor relationships to support long-term business continuity. Its systematic and rational methods ensure consistent results.
Meet the TeamHeadquartered in Delhi NCR, India, GCS is led by an experienced senior management team, including: Vishal Chowdhary – Managing Director, India & Africa; Payal Mahendru – Head of Credit Services, India; and Angelique Jansen – Operations Manager, Africa. Their strategic oversight and operational discipline ensure high performance and reliable client service delivery across regions.
ServicesGCS provides comprehensive services across debt collection, audits, legal support, and verification. Debt Collection services include overdue recoveries, receivables management, debt recovery, credit reports, skip tracing, and credit consulting. Audit services cover call audits, data audits, qualitative performance analysis, and data indexing to enhance efficiency and compliance. Legal Services include pre-litigation, mediation, litigation, arbitration, legal representation, and contract enforcement. Verification and Compliance services include KYC, due diligence, creditworthiness assessment, identity and fraud checks, and credit-risk consulting for suppliers and customers. These integrated services help clients improve efficiency, strengthen compliance, and mitigate financial risks.
For more insights into the industry norms and practices GCS adheres to, see Debitura’s India debt‑collection guide.
PRICING MODEL
GCS follows a contingency-based “No Collection – No Fee” model for core recovery services. There are no upfront charges or retainers; fees apply only to successfully recovered amounts at a pre-agreed percentage based on portfolio size, ageing, industry, and geography. Additional services such as pre-litigation, mediation, litigation support, verification, and specialised skip tracing may involve separate fixed or success-based fees, always shared in advance for complete transparency. Taxes, including GST in India, are applied as per law. This performance-driven model ensures alignment with client cash-flow goals and billing only upon successful recoveries.
Process
Debitura seamlessly bridges the gap between creditors and delinquent accounts. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. With operations spanning 183 countries, including India, the firm offers a no-cure-no-pay benefit ensuring that fees are only charged upon successful recovery. To effectively collect debt in India, Debitura provides creditors valuable insights in their India debt-collection guide, covering statutory interest rates and collection timelines. By leveraging Debitura's Asia debt‑collection network, businesses can enhance their strategy to successfully navigate the specifics of the Indian market. For more details, visit the debt collection agency India page.
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