Debt Collection Agency in Port Elizabeth – Global Credits Solutions Africa Pty Ltd
Global Credit Solutions (GCS) is a leading debt collection and cash flow management group with a presence in 97 countries, facilitating borderless transactions. GCS specialises in reducing the DSO of clients, thereby supporting their cash flows optimization. With a strong team of specialists worldwide, GCS leverages international expertise to deliver industry-best services.
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Company description
About Global Credits Solutions Africa – Debt Collection in South Africa
About
Global Credit Solutions (GCS) is a leading debt collection and cash flow management group with a presence in 97 countries, facilitating borderless transactions. GCS specialises in reducing the DSO of clients, thereby supporting their cash flows optimization. With a strong team of specialists worldwide, GCS leverages international expertise to deliver industry-best services.
Proven Results
Global Credit Solutions (GCS) has supported over 1,800 clients globally, reinforcing its position as a trusted leader in credit and receivables management. The company is affiliated with IACC, FENCA, and CII, reflecting its commitment to compliance and ethical recovery practices. With operational capabilities across the globe, GCS delivers efficient, seamless, and legally compliant debt-collection solutions for both domestic and international portfolios.
Process
GCS follows a structured, well-defined and amicable recovery process that includes regular follow-ups, timely escalations, skip tracing, field visits, and legal/compliance guidance on all accounts. The approach focuses on restoring and maintaining strong debtor–creditor relationships to support long-term business continuity. Its systematic and rational methods ensure consistent results.
Meet the Team
Headquartered in Port Elizabeth, South Africa, GCS Africa is led by an experienced senior management team, including: Vishal Chowdhary – Managing Director, India & Africa; Payal Mahendru – Head of Credit Services, India; and Angelique Jansen – Operations Manager, Africa. Their strategic oversight and operational discipline ensure high performance and reliable client service delivery across regions.
Services
GCS provides comprehensive services across debt collection, audits, legal support, and verification. Debt Collection services include overdue recoveries, receivables management, debt recovery, credit reports, skip tracing, and credit consulting. Audit services cover call audits, data audits, qualitative performance analysis, and data indexing to enhance efficiency and compliance. Legal Services include pre-litigation, mediation, litigation, arbitration, legal representation, and contract enforcement. Verification and Compliance services include KYC, due diligence, creditworthiness assessment, identity and fraud checks, and credit-risk consulting for suppliers and customers. These integrated services help clients improve efficiency, strengthen compliance, and mitigate financial risks.
Coverage
- Nigeria
- Kenya
- Zambia
- Botzwana
- South Africa
- Namibia
- Malawi
- Swaziland
PRICING MODEL
GCS follows a contingency-based “No Collection – No Fee” model for core recovery services. There are no upfront charges or retainers; fees apply only to successfully recovered amounts at a pre-agreed percentage based on portfolio size, ageing, industry, and geography. Additional services such as pre-litigation, mediation, litigation support, verification, and specialised skip tracing may involve separate fixed or success-based fees, always shared in advance for complete transparency. Taxes, including VAT where applicable, are applied as per local law. This performance-driven model ensures alignment with client cash-flow goals and billing only upon successful recoveries.
Process
Debitura transforms debt recovery with its tech-enabled platform. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. Operating in 183 countries, the firm ensures comprehensive coverage. In South Africa, the no-cure-no-pay benefit means you only pay upon successful debt recovery. Discover how to effectively employ a debt collection agency in South Africa to streamline your operations. The South Africa debt-collection guide offers insight into statutory interest and recovery timelines. Join the Africa debt-collection network to enhance your debt recovery strategy efficiently and effectively.
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Debt Collection Agency in South Africa - No Win, No Fee
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