Debt Collection Agency in Pretoria – New Integrated Credit Solutions (PTY) Ltd
New Integrated Credit Solutions (PTY) Ltd is a premier debt recovery agency in Pretoria offering effective Debt Collection services in South Africa, trusted since 2001 with a no collection, no charge model, serving South Africa and Namibia, and a member of ADRA, CDC, and NCR.
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Company description
About New Integrated Credit Solutions – Debt Collection in South Africa
New Integrated Credit Solutions (PTY) Ltd is a leading debt collection agency in Pretoria, recognized for its efficient and reliable credit recovery services. Established in 2001, the company has built a strong presence across South Africa and Namibia, serving both the public and private sectors.
Proven Results
With an impressive portfolio managing approximately 500,000 files valued at over R6 billion, New Integrated Credit Solutions showcases its capabilities in handling large-scale debt recovery operations. The firm operates a state-of-the-art 300-seat call centre, supported by a fully integrated, auditable online system. This operational capacity allows the agency to maintain high productivity and client satisfaction. The company is a member of reputable organizations such as the Association of Debt Recovery Agents and the National Credit Regulator, further reinforcing its credibility and industry standing.
Our Process
New Integrated Credit Solutions employs a comprehensive approach to debt recovery, ensuring every case is handled meticulously. The process begins with an in-depth evaluation of the client's debt portfolio, followed by tailored management and recovery strategies.
- Conduct detailed credit and risk analysis of client portfolios.
- Negotiate and manage repayment plans via a robust in-house call centre.
- Track all interactions and transactions using a proprietary online system.
- Facilitate payments through ABSA branches, Easy Pay, and NICS centres.
- Escalate unresolved debts to pre-legal and legal processes if necessary.
Meet the Team
Founded in 2001, New Integrated Credit Solutions has grown to employ 60 skilled professionals focused on delivering expert debt recovery services. The firm is under the capable leadership of Baker Maseko, Chairman, and Caleb Makakaba, Operations Director, both bringing extensive experience and strategic vision to their roles. Their commitment to service excellence ensures the company's continual growth and adherence to industry standards.
Cross-Border Reach
Operating across South Africa and Namibia, New Integrated Credit Solutions expertly manages debt recovery in diverse regulatory environments. Their cross-border capabilities ensure that clients are supported comprehensively. For further context, see Debitura’s South Africa debt‑collection guide, which outlines local regulation and best practices. The firm's proactive strategies in commercial debt recovery have positioned it as a trusted partner for businesses navigating complex economic landscapes.
PRICING MODEL
New Integrated Credit Solutions (Pty) Ltd (NICS) implements a contingency-based commission model for debt recovery, where clients incur no charges unless funds are successfully recovered. The commission rates are nuanced, influenced by factors such as debt age and debtor information quality. For debts aged from 90 days to 12 months, rates between 12% and 15% apply; 12 to 24 months command a 15% to 17.5% fee, while 24 to 36 months incur a 17.5% to 25% commission. These rates exclude VAT, which applies to all services as per South African tax legislation.
This model includes default listing with Credit Bureaus but excludes legal process expenses, such as court filing and advocacy fees, which are billed separately. Available payment methods for collected debts include ABSA branches, Easy Pay outlets, and NICS payment centres. NICS’s approach ensures risk is shared, aligning their performance incentives with clients' financial success. Interested parties can receive a customized fee proposal by contacting NICS directly. Request a detailed quote to explore how NICS can meet your debt recovery needs.
Process
Debitura simplifies global debt collection. Debitura is a tech‑powered debt‑collection platform that routes every claim to vetted local experts for immediate, country‑specific action. Operating in 183 countries, it offers expansive coverage. South African creditors benefit from a no‑cure‑no‑pay policy, ensuring payment is due only upon successful recovery. In the South Africa debt-collection guide, creditors learn essential details like statutory interest rates and collection timelines. For more information on collecting debts locally, visit the debt collection agency South Africa page. Explore Debitura’s expansive reach within Africa debt‑collection network to facilitate your international collection needs.
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Top-Rated Debt Collection Agency in South Africa
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