The goods are delivered
Once a shipment has arrived, you cannot take it back. The invoice is all you have.
Manufacturing and e-commerce
Debt collection for manufacturers and exporters that sell abroad
Goods delivered on open account and never paid for, collected by a licensed expert in your buyer's country. No credit insurance or setup needed, and you pay only when money is recovered.
$0 upfront No credit insurance needed One agreement for every country
Sound familiar?
Why export invoices go unpaid
Selling abroad on open-account terms means the goods are gone before the money arrives. When a buyer stops paying, you are collecting in a country you don't know.
Different law in every market
Payment orders, courts and limitation periods differ by country, and so does what works.
A buyer who won't answer
Reminders in your language are easy to ignore. A local expert calls and writes in the buyer's language.
Online orders from abroad
Webshops sell to consumers and businesses everywhere, and small unpaid orders add up.
How Debitura helps
A licensed expert in your buyer's country
We match each claim to a vetted local partner who knows the language, the law and the courts. You sign one agreement and follow every case on one platform.
Matched to your case
We match each claim to a licensed agency or law firm in the buyer's country, based on the type of debtor, the claim and how partners perform on our platform.
One contract, every market
The Standard Debt Collection Agreement covers every country we serve, with the same No Cure, No Pay terms for one claim or a hundred.
Every step in view
Follow each case on one platform and talk directly to the collector working it. Legal action is quoted separately and only starts if you accept.
How it works
From overdue invoice to money in your account
- Submit the invoice
Upload it in two minutes, from a spreadsheet or from your accounting software. You see the fee before you confirm.
- A local expert takes over
We match the claim to a licensed partner in your buyer's country. You talk to them directly in the case chat.
- You get paid
You get paid what is recovered, minus the partner's share. Court action only starts if you accept a quote.
At home and abroad
For one export claim or a whole ledger
Debitura is not only for invoices abroad. The same agreement, the same platform and a vetted partner work for customers in your own country too.
- B2B buyers: distributors, retailers and project customers in another country.
- Consumers: unpaid online orders and instalment plans from customers abroad.
- Many claims at once: upload a spreadsheet or connect your accounting software.
Ways to submit
Send cases the way you already work
Type in one claim, upload a spreadsheet, or connect your accounting software and send overdue invoices from there.
What it costs
No Cure, No Pay, with the fee shown before you submit
No setup fee, no subscription and no retainer. If money is recovered, the success fee depends on where your buyer is and the size of the claim. One contract shared by every business on Debitura means terms you would struggle to negotiate alone.
Europefrom 6%
EU member states, Iceland, Liechtenstein, Norway, the UK and Switzerland
Internationalfrom 7.5%
Every other country, including the United States
Where we collect
Export debt collection in 180 countries
Whether your buyer is in Germany, the United States or the United Arab Emirates, a licensed partner in that country takes the case.
FAQ
Debt collection for manufacturers, wholesalers and webshops
Debitura est-elle une société de recouvrement ?
No. Debitura is a debt collection platform. We match your case to a licensed local collection agency or law firm in your debtor's country, which does the collection under local law. We provide the agreement, the platform and the quality checks.
Do I have to pay anything upfront?
No. There is no setup fee, subscription or retainer. You pay a success fee only on money that is recovered. Legal action is quoted separately and only starts if you accept the quote.
Do we need credit insurance to use Debitura?
No. Debitura is open to any business with an unpaid invoice. You do not need a policy, a setup or a minimum volume.
Can you collect from consumers who ordered online?
Yes. We collect from businesses and consumers. Some markets set a higher minimum claim for consumer cases, shown when you submit.
What if the buyer says the goods were faulty?
Disputed claims get a quote from the partner first, so you can decide with the numbers in front of you.
Can we stay in control of the customer relationship?
Yes. You decide whether to escalate, you approve payment plans over 12 months and discounts over 20%, and you can see every action the partner logs.
What does it cost?
From 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. See the full fee schedule.
Get your export invoice paid
Create a free account and submit your first claim in two minutes. You see the fee and the partner before anything starts.