Top-Rated Debt Collection Agency in Kenya
Fast and reliable debt collection in Kenya - no upfront costs, only pay for success. Request a FREE Consultation or upload your claim today.
Recovering your debt in Kenya is easiest through this way.
Debitura is a specialist in Kenyan debt recovery. Our experienced professionals provide a wide array of services including accounts receivables management, debt collection notices, pre-legal and legal debt collection, and enforcement court proceedings. Our team's proficiency in Kenyan debt collection laws and regulations ensures effective debt recovery services that help businesses retrieve their outstanding debts in an efficient and timely manner.
We provide uninterrupted support from beginning to end.
Tailored debt recovery plan.
We have over 500 professionals specializing in worldwide debt collection.
Our success rate of 87% comes at the most affordable cost.
Mwamuye Mzungu Solomon Advocates LLP (MMS) is a full service Kenyan corporate and commercial law firm providing legal advice, public policy and transaction services to a wide range of local and international clients. We are an innovative and flexible law firm, focusing on delivering quick and reliable legal advisory and representation services to our clients. We tailor our services to the specific requirements and needs of the client with the aim to of supporting their business. We are operational in Kenya and Dubai
MA Law Africa is a full-service legal firm founded on the concept that talent, diligence and creativity achieve the most effective results for our Clients. The firm builds upon the experience of its members who are thoroughly equipped and motivated to handle our client base that includes local and international legal persons and institutions. We are keen to offer our Clients innovative legal solutions and counsel to all their legal matters.
Our firm is headquartered in the Kenyan capital Nairobi. The firm provides legal services throughout the country to both local and international clients. Our guiding principle is providing effective legal solutions. We tailor our services to the specific requirements and needs of the clients with the aim to of supporting our client's businesses.
Munyao-Kayugira & Co., Advocates is ranked by THE LAWYER in the Top 50 Law Firms in Kenya. It is a Full-Service Law Firm with expertise in debt recovery and related dispute resolution among other areas. The firm offers personalised innovative legal solutions at competitive prices ensuring client attraction and retention.
Munyao Kayugira and Co., Advocates is among the best Full Service law firms in Kenya ranked in the top 50 by the Lawyer in 2022. The Law firm prides itself in delivering innovative legal solutions to clients in a timeous manner and at competitive rates.
We are a law firm built on intergrity and trust. This has been over time since our existance. We have a high success rate of recovery of any amounts whether small or big and this has been achieved over time as a result of our consistency in the industry. We are at your service and readily available to work on any various assignements
OLM Law LLP is a boutique law firm offering expert legal advice and support services to individuals, businesses, corporate entities, banks and financial institutions, governments, multinationals, state corporations, diplomatic missions, NGOs, and private clients.
Mwale Law Advocates LLP. is a full service Nairobi law firm that is committed to providing our clients with the highest level of service, attention to detail, as well as consistent and effective legal services and representation in debt collection and related matters.
We are a growing firm specializing in all the legal fieds ranging from Litigation, arbitration, mediation, commercial transactions and conveyancing. We represent both national and multinational organisations.
The ultimate guide about debt collection in Kenya
If you have money that you are owed from a business or customer in Kenya, we can help you! We have helped many other businesses get their money back, and we can help you too.
It can seem impossible to get people to pay you money that they owe you in Kenya. There are lots of challenges, like different languages and customs, and laws that are different from what you are used to. And it can be hard to even find the person you need to talk to because they might live far away.
If you use a collection agency that knows the laws and customs of the country where the person who owes you money lives, it will be easier to get your money back.
At Debitura, we always put people first. This means that we will do everything we can to get your money back, while still preserving a good relationship with your customer. Our strategic public relations efforts are always fair but firm-ensuring that your reputation is always our top priority! If you want to learn more about the Kenyan debt collection process from start to finish, continue reading this guide. If you would prefer working with a local law firm that specializes in debt recovery in Kenya, we are here to help.
At Debitura, we provide an easy way to collect your debt in Kenya and other countries. Get started today by uploading your claim. Within one day, we will assess your case and provide you with 3 free quotes from local debt collection lawyers in Kenya. We use a people-oriented approach with the latest tech-driven solutions to get results and provide better contact management. This comprehensive method gets the results you need while preserving customer relationships. In addition, our network of debt collectors, attorneys, suppliers and vendors are cherished relationships that allows us to get the job done. We value each of these relationships, no matter how small or large.
Begin the debt collection process in Kenya today without any cost. Simply make a free profile and submit your case in just 2 minutes.
During the initial 3 months, we will aim to recover your debt through our effective pre-legal recovery method. This comes with a 100% no-cure-no-pay policy.
"If your claim remains unpaid during the pre-legal phase, we'll obtain 3 quotes from our local debt collection attorneys."
You get access to our online portal where you can track your case in real-time
Introduction to collecting debt in Kenya
Do you have a hard time getting paid by your Kenyan customers? Do not worry; we make it easy for you to collect debt in Kenya.
The person who owes a debt is called "the debtor." The person who issued the debt or invoice is called "the creditor." If the original creditor collects the debt himself, this is called "first-party collection." If the creditor outsources the collection process to a third party, this is called "third-party collections."
The debt collection process in Kenya
There are usually multiple steps in the debt collection process in Kenya. The image below shows the standard process for collecting debt in Kenya:
1 Upload your claim:
Unless you want to get the money yourself, you will start by finding a company that helps people get money they are owed. You will give them some information about the money you are owed, and then they will try to get the money for you. If you use Debitura, we will give you 3 different quotes from companies in Africa that might be able to help you. This is free - there is nothing else you have to do.
2 Amicable collection:
Debitura helps you get your money back from someone who owes you money. We start by sending reminders to the person who owes you money. We try to get them to pay what they owe or make a plan to pay it back. If we are successful and we help you get your money back, then you will pay us a small fee. If we are not successful, then you don't have to pay us anything!
If the person you are owed money from has not paid you after you have talked to them, it is time to decide what to do next. We will look at how much money you are owed, the chance of getting paid, and other factors to help you decide what to do. There are three typical next steps:
If the money you are asking for is less than 2.000-5000€, it might not be worth it to take any more legal actions. Instead, we can do "debt surveillance." This means that we will keep trying to talk to the person who owes you money and try to agree on a payment plan.
B: Legal collections:
It's a good idea to take legal action for bigger complaints. The steps you need to take will depend on what you're complaining about and how big the problem is. Usually, it takes about a year and a half to sort everything out.It is advisable for when you have bigger problem and want to complaint, the specific steps you need to take will depend on the nature and how big the problem is. Typically, it will take around 12 to 18 months to resolve the matter.
C: Debt enforcement:
If the person you are owed money from has said that they owe you money or if there is a court order, you can go to the bailiff's court to get your money.
At Debitura, we can help you with all three steps in Kenya. We will be there to assist you every step of the way.
Amicable collection in Kenya
At Debitura, we offer a 100% risk-free and efficient process for Amicable collections. This means that you will not have to pay anything unless we are able to collect the money owed to you, and we will start working on your claim within 24 hours. We have a team of experienced debt collectors who will contact your debtor through various channels including email, SMS, letters, calls and social media in an effort to get them to pay what they owe you.
The goal of this process is to either:
A) get the debtor to pay the full amount or
B) get the debtor to agree that they owe the money and start a plan to pay it back
If the person you think owes you money says they do not owe you money, you cannot try to resolve this issue without involving legal collections.
Get started with
amicable debt collection
Upload your claim and get started with our 100% no-cure-no-pay collection solution.
Legal collection in Kenya
If we haven't been able to get the money for you yet, don't worry. We will give you 3 free quotes from our local debt collection attorneys. This means that someone will help you try to get the money that you are owed. They will talk to the person who owes you money and try to work something out so that they will pay you back. If this doesn't work, our partners can go to court and get a payment order. This is a piece of paper that says the person who owes you money has to pay you back. Once we have this piece of paper, we can go to enforcement court and try to get your money that way.
The amount of money you will need to pay a lawyer varies depending on how big and complicated your legal case is. To get the best deal, it is a good idea to ask several different lawyers for their prices and compare them. You can do this easily by using Debitura.
Get started with
legal debt collection
Upload your claim and get 3 FREE quotes from our local collection partners.
Debt enforcement in Kenya
If you have written proof that the person you are suing owes you money, or a court order, you can go to the bailiff's court in Kenya to get your money.
The cost and process for getting money back for something you bought vary depending on your case. You can upload your case onto Debitura's website, and then you will get 3 different quotes from them within 24 hours.
Get started with
Upload your claim and get 3 FREE quotes from our local collection partners.
Our analysis concludes that the risk of conducting business in Kenya is medium. Based on this medium score, we recommend being careful providing credit and considering charging upfront payment or using credit insurance when trading if you don't know the customer in Kenya well. If possible, provide a short credit period or even better upfront payment. The medium risk score is based on the following factors:
The economic risk in Kenya
Our conclusion based on the economic risk factors, is that the economic risk in Kenya is high (5 out of 6). An economic risk of 5 out of 6 is pretty average in Africa.
GDP and economic growth are critical drivers for economic risk.
The GDP of Kenya is 110,35 bn. USD (2021), growing by 7,52% per year.
In terms of the size of its economy, Kenya ranks #60 out of 183 countries and has a medium-sized economy.
In terms of growth rate, it is ranked #37 out of 183 countries and is therefore considered a fast-growing economy.
GDP per capita is 2007 USD, ranking Kenya number #136 out of 183 countries. This means the purchasing power of citizens in Kenya is low compared to the rest of the world.
You can see a more detailed picture of GDP and economic growth in Kenya in the table below:
Another critical driver for the economic risk score is the inflation rate and the interest rates. You can see a more detailed picture of monetary KPIs in Kenya in the table below:
The inflation in Kenya was 6,1% in 2021 - and that is considered a relatively high inflation rate.
Looking at the interest rate for businesses, it is 12,08%.
The business environment risk in Kenya
Our analysis shows that the business environment risk in Kenya is high (5 out of 6), which is a pretty average risk score in Africa.
Economic freedom and rights has a big influence on the business environment risk in a country. You can see the critical facts for Kenya in the table below:
As you can see above, the property rights index is 60 in Kenya, which is considered quite good in Africa.
The business freedom index is based on 10 indicators, using data from the World Bank’s Doing Business study. The Index is 57 in Kenya, a pretty average score for a country in Africa.
Kenya's overall economic freedom index is 55 out of 100 and is based on factors such as the rule of law, regulatory efficiency, and market openness.
The political risk in Kenya
The political risk in Kenya is medium-high, with a score of 4/6. This is a relatively low political risk score in Africa.
The governance and political stability indicators are important drivers for political risk. An overview of Kenya can be seen in the graphs below:
The rule of law index analyses to which extent agents have confidence in and abide by the rules of society, in particular the quality of contract enforcement, property rights, the quality of the courts, and the police's ability to enforce court orders.
When doing business in a country, the rule of law index is critical as it describes your ability to enforce commercial contracts.
In Kenya, the rule of law index is at -0,39 points, with the score going from -2.5 (weak) to 2.5 (strong). Kenya has, therefore, a very low rule of law index, which means it is often close to impossible to enforce your contracts. We, therefore, recommend avoiding credits and recommend charging upfront payment instead.
Other drivers for the medium-high political risks are the very weak control of corruption, the very weak political stability index, and the large shadow economy that is 33,43% of Kenya's GDP.
The commercial risk in Kenya
In Kenya, the commercial risk score is 2/4, which in our model is a low score. This low commercial risk score is pretty average compared to the average in Africa.
The commercial risk is relying on a country's international trade relationships. You can see some of the key facts for Kenya in the table below:
Kenya has a total of foreign exchange reserves of 9.49 bn. USD.
Kenya has a negative trade balance of -9,53% of GDP. This means that Kenya imports more goods and services than the country exports.
The annual growth of exports of goods and services has been growing 12,94% annually - now 10,57% of GDP. Import of goods and services represents 20,1% of the GDP in Kenya.
The financing risk in Kenya
We have calculated the financing risk to be 3/4, which equals a medium risk. A medium financing risk score is pretty average for countries in Africa.
The country's banking system, efficiency, and stability influence the financing risk. Additional facts and info can be found for Kenya in the table below:
In Kenya, the credit information sharing index is 8 on a scale from 0 (low) to 8 (high). The consequence of that number, is that the access and quality of credit information available in Kenya is high.
This makes it easy for you to understand the credit risk of your counterpart in Kenya. You should therefore be able to find a good local credit rating agency that can help you analyse the creditworthiness of your specific customers.
Your rights as a creditor are 11 out of 12 and, therefore, very strong.
The medium financing risk for creditors also impacts the high interest rate in the private sector of 12,08%.
Debt Collection in Kenya: Frequently Asked Questions (FAQ)
In Kenya, debt collection can be done through first-party collection or third-party collections. The standard process involves uploading the claim, amicable collection, evaluation, debt surveillance, legal collections, and debt enforcement. Debitura can help you with all these steps and assist you in getting your money back from someone who owes you. If successful, you will pay a small fee, and if not, no payment is required.
The debt collection process in Kenya usually involves three steps: pre-legal collection, legal debt collection, and debt enforcement. Pre-legal collection includes finding a company to help you get the money owed. Legal debt collection involves sending reminders to the debtor and deciding on a course of action if unsuccessful. Debt enforcement occurs when legal action is taken, and if necessary, going to the court for debt resolution. At Debitura, we offer assistance with all three steps of the debt collection process in Kenya.
Legal options for debt collection in Kenya include civil lawsuits for disputed debts, debt enforcement, and insolvency proceedings. It is important to note that legal actions require the assistance of a local lawyer. Debitura can provide you with three free quotes from our local debt collection attorneys to help you get your money back. The cost of legal assistance varies based on the size and complexity of the case. Using our platform, you can easily compare quotes from different lawyers to find the best deal for your situation.
The cost of debt collection in Kenya varies based on the specific case and desired actions. Debitura offers a no-cure-no-pay model for pre-legal collection, charging a success fee between 10-20%. Legal action prices vary depending on the case. Debitura can provide you with 3 quotes from the best debt collection lawyers in Kenya to help you navigate your options.
The duration of debt collection in Kenya depends on the debtor and the complexity of the case. If it can be resolved in the pre-legal phase, it usually takes 3-6 months. However, if it needs to go through legal channels, collection typically takes 12-18 months. The length of time is influenced by factors such as the amount of debt, the debtor's willingness to pay, and the debtor's financial situation. Our team will work diligently to ensure a quick and efficient resolution to your debt collection needs.