Student left before the final term
The student finished the year, flew home and stopped paying the last installments of the plan.
Unpaid tuition, course and housing fees from students who went home, and training invoices from companies abroad, collected by a licensed partner in the debtor's country. You pay only when money is recovered.
Your students and clients come from everywhere. Most pay. When one stops after going home, your holds and reminders on campus no longer reach them.
The student finished the year, flew home and stopped paying the last installments of the plan.
The monthly payments ran on time until spring, then the card failed and emails went unanswered.
A company abroad sent ten employees to your course and has not paid the invoice months later.
Once a student has left the country and the course, campus holds and reminders no longer work.
We match each claim to a vetted local partner who knows the language, the consumer rules and the courts. You sign one agreement and follow every case on one platform.
A partner where the former student now lives writes in their language and follows the local address and contact rules.
The partner applies the debtor country's consumer rules, such as withdrawal rights for online courses and US limits on collection calls.
For fees owed by employers, the partner uses local late-payment law, including statutory interest and recovery costs where they apply.
Upload the invoice or statement, the enrollment or training agreement and the payment plan if there is one. You see the fee before you confirm.
We match the claim to a licensed partner in the debtor's country. You talk to them directly in the case chat.
You get paid what is recovered, minus the partner's share. Court action only starts if you accept a quote.
Type in one claim, upload a spreadsheet of overdue accounts, or connect your accounting software and send overdue invoices from there.
No setup fee, no subscription and no retainer. If money is recovered, the success fee depends on where the debtor lives and the size of the claim. Minimum claim sizes depend on the market and on whether the debtor is a consumer or a business.
EU member states, Iceland, Liechtenstein, Norway, the UK and Switzerland
Every other country, including the United States
Your students come from everywhere. A licensed partner in the debtor's country takes each case.
No. Debitura is a debt collection platform. We match your case to a licensed local collection agency or law firm in your debtor's country, which does the collection under local law. We provide the agreement, the platform and the quality checks.
No. There is no setup fee, subscription or retainer. You pay a success fee only on money that is recovered. Legal action is quoted separately and only starts if you accept the quote.
Yes, if the debt is undisputed. A licensed partner in the student's home country contacts them in their language and collects under local law, including local consumer rules.
In the EU, consumers have 14 days to withdraw from distance contracts, subject to the exceptions in Article 16 of Directive 2011/83/EU. If a student withdrew in time, the fee may not be due, so make sure the claim is undisputed before you submit it.
Yes. Corporate training fees are B2B claims. In the EU, late-payment rules give the creditor statutory interest and a fixed recovery sum, and the local partner applies the debtor country's rules.
Debitura accepts claims from legitimate education and training providers. Programs whose main product is the promise of making money, rather than a concrete skill, are not accepted.
Yes. You decide whether to escalate, you approve payment plans over 12 months and discounts over 20%, and you can see every action the partner logs.
From 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. See the full fee schedule.
Create a free account and submit your first claim in two minutes. You see the fee and the partner before anything starts.