Delivered, not paid
The goods have arrived, the trucks and containers are free, and the freight invoice is still open.
Logistics and freight
Debt collection for logistics and freight companies
Unpaid freight, forwarding and warehousing invoices from customers in other countries, collected by a licensed partner in the customer's country. You pay only when money is recovered.
$0 upfront One agreement for every country A partner who speaks the customer's language
Sound familiar?
Why freight invoices go unpaid
You move goods across borders every day, so your customers sit in many countries. When one stops paying, the shipment is already delivered and the customer is far away.
Surcharges and extra costs
Waiting time, storage, overweight and other extras that the customer refuses to settle.
Customers in many countries
Each country has its own collection rules, courts and time limits.
A customer who won't answer
Reminders in your language are easy to ignore. A local expert calls and writes in the customer's language.
How Debitura helps
A licensed expert in your customer's country
We match each claim to a vetted local partner who knows the language, the law and the courts. You sign one agreement and follow every case on one platform.
Matched to your case
We match each claim to a licensed agency or law firm in the customer's country, based on the type of debtor, the claim and how partners perform on our platform.
One contract, every market
The Standard Debt Collection Agreement covers every country we serve, with the same No Cure, No Pay terms for one claim or a hundred.
Every step in view
Follow each case on one platform and talk directly to the collector working it. Legal action is quoted separately and only starts if you accept.
How it works
From overdue invoice to money in your account
- Submit the invoice
Upload it with the transport order, the CMR or bill of lading and the proof of delivery. You see the fee before you confirm.
- A local expert takes over
We match the claim to a licensed partner in your customer's country. You talk to them directly in the case chat.
- You get paid
You get paid what is recovered, minus the partner's share. Court action only starts if you accept a quote.
Send it early
Time limits differ by country and by contract
Transport claims can have shorter time limits than ordinary invoices, and they differ by country and by the contract you worked under. Send an overdue claim while there is time to act, and the local partner checks the deadline.
- Do not wait for the next reminder round: the sooner a claim reaches a local expert, the more options there are.
- Attach what proves the job: the transport order, the delivery note or CMR and the invoice.
- Disputed? Disputed claims get a quote from the partner first.
Ways to submit
Send cases the way you already work
Type in one claim, upload a spreadsheet, or connect your accounting software and send overdue invoices from there.
What it costs
No Cure, No Pay, with the fee shown before you submit
No setup fee, no subscription and no retainer. If money is recovered, the success fee depends on where your customer is and the size of the claim. One contract shared by every business on Debitura means terms you would struggle to negotiate alone.
Europefrom 6%
EU member states, Iceland, Liechtenstein, Norway, the UK and Switzerland
Internationalfrom 7.5%
Every other country, including the United States
Where we collect
Freight debt collection in 180 countries
Whether your customer is in Poland, China or the United States, a licensed partner in that country takes the case.
FAQ
Debt collection for logistics and freight companies
Ist Debitura ein Inkassounternehmen?
No. Debitura is a debt collection platform. We match your case to a licensed local collection agency or law firm in your debtor's country, which does the collection under local law. We provide the agreement, the platform and the quality checks.
Do I have to pay anything upfront?
No. There is no setup fee, subscription or retainer. You pay a success fee only on money that is recovered. Legal action is quoted separately and only starts if you accept the quote.
Can you collect surcharges and extra costs?
Yes, when they are owed under the agreement with your customer. Disputed amounts get a quote from the partner first.
What documents should we send?
The invoice, the transport order or contract, and proof that the job was done, such as a delivery note or CMR. The partner asks if anything else is needed.
Can you collect from customers in our own country?
Yes. Debitura is not only for invoices abroad. The same agreement and platform work for customers at home.
Do we stay in control?
Yes. You decide whether to escalate, you approve payment plans over 12 months and discounts over 20%, and you can see every action the partner logs.
What does it cost?
From 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. See the full fee schedule.
Get your freight invoices paid
Create a free account and submit your first claim in two minutes. You see the fee and the partner before anything starts.