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Stripe Billing debt collection integration for unpaid invoices
Connect Stripe through the Debitura Receivables app and send open invoices, one-off or subscription, to a licensed collector in your customer's country. Read-only access, and you pay nothing upfront.
Technical questions? Read the developer docs.
Overdue invoices
1Send overdue invoices to Debitura
2A licensed partner in the debtor's country takes the case
3Follow every case and payment in one dashboard
$0 upfront. You pay a success fee only on money that is recovered.
Stripe Billing
When Stripe retries run out, turn the open invoice into a collection case
What the Stripe integration does for unpaid Stripe invoices
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One-click connect from the Stripe App Marketplace
Install Debitura Receivables from the Stripe App Marketplace or click Connect with Stripe in Debitura. You approve access on Stripe's own consent screen. No API key to copy.
Read-only. It cannot move money
Debitura asks for read access to invoices, customers and subscriptions only. It has no write access and no way to charge, refund or move funds in your Stripe account.
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Open invoices, live from Stripe
The list of unpaid Stripe invoices loads live when you open it, so a new connection shows its open invoices right away. Filter by creation date.
Subscription invoices included
One-time and subscription invoices are both listed. Amounts are converted from Stripe's minor units into normal currency values, including zero-decimal currencies.
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No duplicates
Debitura checks the Stripe invoice ID before it creates a case, so the same invoice cannot be sent to collection twice.
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A local collector, No Cure, No Pay
Each case goes to a licensed collection agency or law firm in the debtor's country, in 180 countries. $0 upfront. You pay a success fee only when money is recovered.
What is Stripe Billing, and why do unpaid invoices get stuck there?
Stripe Billing handles subscriptions, recurring charges and invoices for online businesses. It can retry failed card payments and send reminder emails before it gives up.
When the retries end, the invoice stays open or the subscription is canceled, and the money is still owed. Stripe processes payments. It does not chase a customer who has stopped paying or pass the debt to a collection agency. Teams end up exporting invoice data, finding an agency in each customer's country and tracking results by hand.
What the integration changes
Debitura reads your open Stripe invoices with read-only access. You pick the ones to escalate and each becomes a collection case, matched to a licensed collection agency or law firm in the debtor's country. You follow every case, message and payment on one platform.
How to send unpaid Stripe invoices to collection
- Install Debitura Receivables from the Stripe App Marketplace, or log in at app.debitura.com and go to Settings > Integrations > Stripe.
- Click Connect with Stripe. If you manage more than one company in Debitura, select the right one first.
- On Stripe's consent screen, approve read-only access to invoices, customers and subscriptions.
- Back in Debitura, open the list of unpaid Stripe invoices. Use the date filter and the Next and Previous buttons to page through.
- Check that each customer has a full address in Stripe. Add it in Stripe if it is missing.
- Select the invoices to escalate and create the cases. You see the success fee before you submit.
New to Debitura? Read how Debitura works, check pricing, or compare all Debitura integrations. A step-by-step guide is in the Stripe connection guide.
Stripe debt collection: frequently asked questions
Can Debitura charge my customers through Stripe?
No. The connection is read-only. Debitura reads invoices, customers and subscriptions to build the case. It cannot create charges, issue refunds or move funds.
Which Stripe invoices show up?
Invoices with the Stripe status open, which means unpaid. Both one-time and subscription invoices are included. A failed charge that never became an invoice does not appear, but you can create that case manually.
I connected with a restricted API key before. Do I need to change anything?
Existing restricted-key connections keep working. You can switch to Connect with Stripe at any time. Authorizing the same Stripe account keeps your integration and its case history.
Does the integration cost anything?
No. There is no setup fee or subscription and you pay $0 upfront. You pay a success fee only when money is recovered: from 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. The fee is shown before you submit. See pricing.
What if my customer disputes the invoice?
Debitura's standard product covers undisputed claims. Disputed claims and legal action are quoted separately and only start if you accept the quote.
Watch the setup video:
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