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Zapier debt collection: create cases from any app
Use the Debitura app on Zapier to turn an overdue invoice in almost any tool into a collection case, and send new payments and closed cases back to your other apps. No code needed.
Technical questions? Read the developer docs.
Overdue invoices
1Send overdue invoices to Debitura
2A licensed partner in the debtor's country takes the case
3Follow every case and payment in one dashboard
$0 upfront. You pay a success fee only on money that is recovered.
Zapier
Send overdue invoices to collection from the tools you already use
What the Debitura Zapier app can do
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Create Case action
Any Zapier trigger, such as an overdue invoice or a new spreadsheet row, can create a Debitura case. It uses the same validation as our REST API.
Check eligibility first
The Check Collection Eligibility action tells you whether we can collect in the debtor's country for that amount and debtor type, before a case is created.
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Three triggers back out
New Case, New Payment and Case Closed start your own Zaps, so you can update your books, a CRM or a team channel when something happens on a case.
Attach the invoice
Upload File to Case adds the invoice or contract to the case. PDF, Excel, CSV, TXT and common image files up to 25 MB are accepted.
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Look up any case
Searches find a case by ID or reference, a payment, the case timeline, files, partner messages or your contract status.
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A local collector, No Cure, No Pay
Each case goes to a licensed collection agency or law firm in the debtor's country, in 180 countries. $0 upfront. You pay a success fee only when money is recovered.
What is Zapier, and how does it help with debt collection?
Zapier is a no-code automation tool that links thousands of apps. A Zap starts with a trigger in one app and runs actions in others.
Many accounting, billing and CRM tools have no direct link to a collection agency, so overdue invoices sit in the ledger until someone copies them out by hand. If the tool is on Zapier, it can now hand those invoices to Debitura.
What the Debitura app adds
The Debitura app is public on the Zapier marketplace. It connects with your Debitura API key and offers 3 triggers, 3 actions and 6 searches built on our Customer API. Typical uses:
- Create a case when an invoice in your accounting or billing tool goes past due.
- Post a message to your team when a payment is recorded on a case.
- Update a CRM or spreadsheet when a case closes.
Need real-time events instead of polling, or more control? Use the Debt Collection API with webhooks.
How to set up a Zap that sends overdue invoices to Debitura
- In Debitura, create an API key on the API key page.
- In Zapier, create a Zap and pick the trigger in your invoicing tool, for example a new or updated invoice.
- Add a Filter step so the Zap only continues when the invoice is unpaid and past its due date. This also stops the same invoice from running twice.
- Optional: add Debitura Check Collection Eligibility with the debtor's country, debtor type, amount and currency.
- Add Debitura Create Case and connect it with your API key.
- Map the fields: currency code (ISO 4217, such as USD), invoice date, amount to recover, debtor name, email and full address with the two-letter country code (such as US or GB). Add the due date, your invoice number as reference and a short claim description.
- Test the Zap. The case appears in Debitura with the status Pending Verification. Then publish.
Zapier checks for new trigger events on a schedule set by your Zapier plan, from every few minutes to every 15 minutes. Use Zapier's task history to see successful and failed runs.
See pricing, how Debitura works and all Debitura integrations. A guide with screenshots is in the Zapier connection guide.
Zapier debt collection: frequently asked questions
Which apps can send invoices to Debitura through Zapier?
Any app on Zapier that has a trigger for invoices or for the records you bill from. Xero, FreshBooks, Chargebee, Recurly and Sage users often use this route because Debitura has no direct integration with those tools.
Why did my Zap fail to create a case?
The most common cause is missing or invalid debtor data, for example a country name instead of a two-letter country code. Zapier's task history shows the error message from Debitura.
Does Zapier use Debitura webhooks?
No. The Debitura triggers poll our API. For instant events, use webhooks through the Debt Collection API.
Does it cost anything?
No. There is no setup fee or subscription and you pay $0 upfront. You pay a success fee only when money is recovered: from 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. The fee is shown before you submit. See pricing. Zapier's own plan is billed by Zapier.
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