"I've sent three reminders"
The customer has gone quiet, and you would rather spend your time on the customers who pay.
We take it from here: a local expert contacts the debtor under local law and practice.
For small businesses
The collection agency for small business, wherever your customer is
Submit an unpaid invoice in two minutes. We match it to a licensed collection agency or law firm in your customer's country, and you pay only when money is recovered.
$0 upfront No subscription needed One agreement for every country
Sound familiar?
The reminders didn't work. Now what?
Most small businesses meet debt collection for the first time when one customer stops answering, and few know what a small business debt collection agency actually does. These are the questions we hear most, and what Debitura does about them.
Got an overdue invoice? See what to do with unpaid invoices, step by step.
"Which agency can I trust?"
Every collections company for small business says it is the right one, and you can't tell a good agency from a bad one, at home or in another country.
We choose for you: a vetted partner, checked before it joins and followed on our platform.
"What if it costs more than it brings in?"
You don't want to pay a retainer for a claim that might never be paid.
No upfront cost: you pay a success fee only on money that is recovered.
"The contract is in a language I don't read"
Every agency abroad has its own terms, in its own language.
One agreement in English: signed once, the same in every country.
How it works
From overdue invoice to money in your account
- Submit your invoice
Upload it in two minutes, from a spreadsheet or straight from your accounting software. You see the fee before you confirm.
- A local expert takes over
We match the claim to a licensed agency or law firm in your customer's country. You talk to them directly in the case chat.
- You get paid
You get paid what is recovered, minus the success fee. Court action only starts if you accept a quote.
Not sure what happens next? Read how B2B debt collection works.
What it costs
No Cure, No Pay, with the fee shown before you submit
No setup fee, no subscription and no retainer. If money is recovered, the success fee depends on where your customer is and the size of the claim. One contract shared by every business on Debitura means terms you would struggle to negotiate alone.
Europefrom 6%
EU member states, Iceland, Liechtenstein, Norway, the UK and Switzerland
Internationalfrom 7.5%
Every other country, including the United States
At home and abroad
Just as useful for a few cases at home
Debitura is not only for invoices abroad. A business with a few local cases also can't tell a good agency from a bad one, and also gets weaker terms alone. With Debitura it gets a vetted partner, the standard terms and the platform, wherever the debtor is.
- A customer in your own country: a vetted local partner, the same agreement and the fee shown before you submit.
- A debtor in Mexico or a customer in Canada: a licensed expert there, who knows the language, the law and the courts.
- Both at once: every case in one place, with the same reports, whatever the country.
Ways to submit
Send cases the way you already work
Type in one claim, upload a spreadsheet, or connect your accounting or billing software and send overdue invoices from there.
"Debitura recovered well over 100,000 euros in overdue invoices for us across several countries, all through one contract and one dashboard."
Meet the local experts
The people who collect for you
Some of the licensed partners who work cases on Debitura introduce themselves. More on our About page.
Where we collect
Small business debt collection in 180 countries
Small business collections across borders often start with one unpaid invoice in one market. Whether it is a customer in Switzerland, a company in Dubai or a business partner in Mexico, the same agreement applies.
For larger or recurring B2B claims, see how our commercial collection agency service works.
FAQ
Debt collection for small businesses
Want to write to the debtor yourself first?
Use our free templates for a final demand.
Demand letter templatesIs Debitura a collection agency?
No. Debitura is a debt collection platform. We match your case to a licensed local collection agency or law firm in your debtor's country, which does the collection under local law. We provide the agreement, the platform and the quality checks.
What is the best collection agency for small business?
The best debt collection agency for small business is one that is licensed where your customer is, shows the fee before you commit and charges nothing unless money is recovered. With Debitura you don't have to pick one yourself: we match your claim to a vetted local partner in your customer's country, based on the type of debtor, the claim and how partners perform on our platform, and you see who it is before you confirm.
Do I have to pay anything upfront?
No. There is no setup fee, subscription or retainer. You pay a success fee only on money that is recovered. If nothing is recovered in the pre-legal phase, you pay nothing.
Is it worth it for one invoice?
Yes, if the amount is at least $100, the minimum claim (some markets set a higher minimum, shown when you submit). You see the fee before you submit, so you can decide with the numbers in front of you.
Can I use Debitura for customers in my own country?
Yes. You get a vetted local partner, the same agreement and the platform, just as you would for a customer abroad.
What happens if the debtor still doesn't pay?
Your partner may recommend legal action, for example a claim in the small claims court. You get a quote on the platform, and nothing starts unless you accept it.
Will I lose control of my customer relationship?
No. You decide whether to escalate, you approve payment plans over 12 months and discounts over 20%, and you can see every action the partner logs.
Which debts can you collect?
Unpaid invoices and loan repayments from business customers, at home or abroad. Consumer claims we take on only as larger portfolios, agreed with the local partners first: contact us. Disputed claims and other claim types get a quote from the partner first.
What are your success fees?
From 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country. See the full fee schedule.
Get your unpaid invoice paid
Create a free account and submit your first claim in two minutes. You see the fee and the partner before anything starts.