Debt Collection Agency in Singapore – Collectius CMS (S) Pte Ltd
Collectius CMS (S) Pte Ltd is a premier debt recovery agency in Singapore offering effective Debt Collection services in Singapore, renowned for its ethical practices since 1999, serving seven Asian markets, and recognized by major banks with prestigious awards and memberships.
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Company description
About Collectius CMS – Debt Collection in Singapore
Collectius CMS (S) Pte Ltd distinguishes itself as a leading debt collection agency in Singapore, renowned for ethical practices and innovative approaches. With a robust presence across seven Asian markets, they leverage cutting-edge technology to optimize debt recovery operations.
Proven Results
Collectius CMS has consistently demonstrated excellence in the debt recovery industry. Recognized as the top service provider by major financial institutions such as Bank of China, HSBC, and DBS, the agency holds prestigious accolades that underscore its credibility. With over US$7 billion in managed debt and more than 100 portfolios acquired, the firm effectively serves over 7 million satisfied customers. This success is further reinforced by its membership in esteemed organizations like the Credit Collection Association of Singapore and the Singapore FinTech Association.
Our Process
The process at Collectius CMS is centered around a digital-first strategy, ensuring efficient and user-friendly debt recovery. Utilizing a state-of-the-art Microsoft Dynamics 365 platform, the firm offers a streamlined end-to-end collection service.
- Acquisition of non-performing loan portfolios.
- Debtor engagement via preferred channels (phone, email, webchat, etc.).
- Assessment and proposal of realistic repayment plans by trained mediators.
- Automated reminders and real-time payment tracking.
- Data-driven insights and AI tools optimize contact strategies.
- Compliance with rigorous industry standards ensures ethical practices.
Meet the Team
Founded in 1999, Collectius CMS employs 48 skilled professionals dedicated to effective debt recovery. Key figures include Managing Director Nidhi Mahajan Sangar and Group Chief Executive Officer Alex Teslenko. The team also features Group Chief Revenue Officer Kian Foh Then and Group Chief Finance Officer Ashley Yew, whose combined expertise drives the company’s strategic goals. Ensuring legal compliance, Group Chief Legal Counsel Carrie Choo oversees adherence to the Singapore Debt Collection Act 2022, enhancing trust and credibility.
Services & Industries
Collectius CMS provides comprehensive services that cater to diverse industry needs. From consumer and corporate debt recovery to debt restructuring solutions, they offer tailored strategies for financial relief. Their digital debt resolution services utilize AI-powered platforms to ensure compassionate and effective collections. Serving sectors such as banking, telecommunications, and consumer finance, the agency maintains a stronghold in diverse markets across Singapore, Malaysia, Thailand, Indonesia, Philippines, India, and Vietnam.
For further context, see Debitura’s Singapore debt‑collection guide, which outlines local regulation and best practices.
PRICING MODEL
Collectius CMS (S) Pte Ltd offers a transparent fee structure that aligns with client success. Their "no success no fees" model ensures that clients only pay when results are delivered. This approach highlights the agency’s commitment to effective debt recovery, allowing businesses to engage their services with confidence. Additionally, any legal proceedings required are subject to quotes from their legal partner, ensuring that clients are fully informed of potential costs upfront. This clear and professional pricing policy makes financial planning straightforward and mitigates unexpected expenditures. For further information on how their pricing can best suit your business needs, request a detailed quote.
Process
For businesses seeking effective debt recovery, Debitura offers a robust solution. Debitura is a tech-powered debt-collection platform that routes every claim to vetted local experts for immediate, country-specific action. Operating in 183 countries, it ensures extensive coverage worldwide. In Singapore, clients benefit from a no-cure-no-pay approach, ensuring no fees are charged unless successful recovery occurs. Through the debt collection agency Singapore page, creditors can access valuable insights, including statutory interest rates and actionable timelines. The Singapore debt-collection guide highlights essential procedures and practices for optimized results. For broader insights across the continent, explore the Asia debt-collection network to learn more about regional practices.
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Top-Rated Debt Collection Agency in Singapore
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